West Marine - Baltimore, Maryland

Introduction

Nestled at the heart of Baltimore's Lighthouse Point, West Marine, situated at 2700 Lighthouse Point E, stands as a beacon for outdoor enthusiasts, boaters, and anglers alike. This comprehensive marine supply store has been serving the Baltimore community with passion and expertise since its inception. With a commitment to providing top-quality products, exceptional customer service, and a wide array of services, West Marine has become an integral part of the local outdoor scene.

Main Services

West Marine's extensive range of services caters to the diverse needs of its customers, ensuring that every visit is a satisfying experience.

• Boating Supplies: From life jackets to anchors, West Marine offers an extensive selection of boating essentials to ensure safe and enjoyable water experiences.
• Fishing Gear: Whether you're a seasoned angler or a beginner, West Marine's fishing department is stocked with rods, reels, tackle, and lures to suit all skill levels and preferences.
• Outdoor Clothing and Equipment: Stay comfortable and protected on your outdoor adventures with West Marine's range of clothing, footwear, and accessories, designed to withstand the elements.
• Water Sports Equipment: From kayaks and canoes to water skis and paddleboards, West Marine offers a variety of water sports equipment to help you make the most of the great outdoors.
• On-Site Services: West Marine provides a range of on-site services, including rigging, boat maintenance, and repair services, ensuring that your watercraft and gear are always in top condition.
• Bait Shop: West Marine's well-stocked bait shop ensures that you'll have the freshest bait for your fishing excursions.
• In-Store Pick-up and Shopping: For your convenience, West Marine offers both in-store shopping and in-store pick-up options for online orders.

Location and Access

West Marine's location at 2700 Lighthouse Point E, Baltimore, MD 21224, places it just off I-95, making it easily accessible for both local residents and visitors. The store is situated in the Lighthouse Point neighborhood, close to the Baltimore Inner Harbor and various other points of interest, such as the Baltimore Aquarium and the National Aquarium.

Public transportation is available nearby, with the Light Rail's Lighthouse Point stop just a short walk away. For those driving, West Marine offers ample parking, including a wheelchair-accessible car park, ensuring that customers of all abilities can access the store with ease.

Featured Characteristics

West Marine's commitment to providing an exceptional customer experience is reflected in its unique features and amenities.

• Expert Staff: The knowledgeable and friendly staff at West Marine are passionate about the outdoors and boating, ensuring that customers receive the best possible advice and service.
• In-Store Events: West Marine regularly hosts in-store events, such as workshops and seminars, offering customers the opportunity to learn new skills and connect with like-minded enthusiasts.
• Community Involvement: West Marine is deeply committed to giving back to the local community, supporting various environmental and community initiatives throughout the year.
• Wheelchair Accessibility: West Marine is proud to be a wheelchair-accessible store, with a wheelchair-accessible entrance ensuring that all customers can shop with ease.

Practical Information

To ensure a seamless shopping experience, West Marine offers a variety of payment options, including cheques, debit cards, NFC mobile payments, and credit cards. The store is open seven days a week, allowing customers to shop at their convenience. For those looking to save time, West Marine offers quick visit options, enabling customers to breeze in and out with ease.

For the latest information on products, services, and promotions, be sure to visit West Marine's website at westmarine.com. To get in touch with the store directly, call 410-563-8905.

Customer Reviews and Positive Aspects

With an average rating of 4.6/5 on Google My Business, it's clear that West Marine has made a significant impression on its customers. Analyzing the reviews, several positive aspects emerge.

• Exceptional Customer Service: Customers frequently praise the attentive and knowledgeable staff at West Marine, with many mentioning Larry and Sarah by name. Their willingness to go above and beyond to assist customers has left a lasting impression.
• Wide Selection of Products: West Marine's extensive range of products is consistently commended, with customers appreciating the store's ability to cater to diverse needs and preferences.
• Competitive Pricing: Customers frequently mention the store's competitive pricing, as well as the regular sales and promotions that help them save money on their outdoor adventures.
• Community Engagement: West Marine's commitment to the local community is evident in its reviews, with customers appreciating the store's active involvement in local events and initiatives.

West Marine's dedication to providing an unparalleled customer experience, coupled with its comprehensive range of products and services, has solidified its status as a beloved Baltimore institution. Whether you're a seasoned boater, an avid angler, or simply looking to explore the great outdoors, West Marine is the perfect destination for all your outdoor needs.

👍 Reviews of West Marine

kelly S.

2/5

Asked the worker for help with a picture got a quick idk. Asked if there was another person in the store that could help me they scoffed then I heard them pretty much making fun of me to another customer in the aisle next to me for asking for help. Rude unprofessional no help.

Law O. O. S. H. P. E.

1/5

I’m confused, is this location ran by a couple of Towson frat bros? Never opened, closes early/opens late. Have come there and there’s a ‘!3 back in 15 minutes’ sign. Get it together

Sam G.

5/5

Larry and Sarah provide EXCELLENT customer service

Christian R.

5/5

As a new cruiser in the middle of the pandemic with supply chain issues I've run into my fair share of frustration on obtaining what I need for this lifestyle. I was desperately in need of an oil change and unfortunately the store was out of 15w-40 with none in the warehouse. Their employee John was so kind in offering to drive me to an auto parts store I was going to walk to in order for me to get oil, all on his own time. I couldn't be happier with the service I received here, wonderful and friendly employees. Thank you!

Jordan H.

5/5

Super friendly service! The winter hours aren't very convenient but I love visiting when I need something for sailing. I also have picked up online orders here, so if it's not regularly in the store you can get it shipped there.

Steve C.

5/5

Joe and his staff provide top notch service. They know you by name. This store is small and sometimes you have to go to a larger store to get what you need. This does not detract from my five star rating as they will order the item ASAP or reserve it at a nearby larger store.

Erikka H.

5/5

It's a one-woman show currently at this location, but that hasn't affected customer service in the least. Still as friendly, dependable, and helpful as always, which is a hallmark of the West Marine brand, as I've found as a longtime patron, both online and in-store.

Paul M.

5/5

This is by far the best west marine store I've ever been to. Joe learned my first name the second time I came in the store. They bend over backwards to help you. The service can't be beat. I'd give them 10 stars if possible.

kelly S.

2/5

Asked the worker for help with a picture got a quick idk. Asked if there was another person in the store that could help me they scoffed then I heard them pretty much making fun of me to another customer in the aisle next to me for asking for help. Rude unprofessional no help.

Law O. O. S. H. P. E.

1/5

I’m confused, is this location ran by a couple of Towson frat bros? Never opened, closes early/opens late. Have come there and there’s a ‘!3 back in 15 minutes’ sign. Get it together

Brett C.

5/5

Great store for boat stuff.

Christian R.

5/5

As a new cruiser in the middle of the pandemic with supply chain issues I've run into my fair share of frustration on obtaining what I need for this lifestyle. I was desperately in need of an oil change and unfortunately the store was out of 15w-40 with none in the warehouse. Their employee John was so kind in offering to drive me to an auto parts store I was going to walk to in order for me to get oil, all on his own time. I couldn't be happier with the service I received here, wonderful and friendly employees. Thank you!

Jordan H.

5/5

Super friendly service! The winter hours aren't very convenient but I love visiting when I need something for sailing. I also have picked up online orders here, so if it's not regularly in the store you can get it shipped there.