United States Postal Service - Cumberland, Rhode Island

Address: 2055 Diamond Hill Rd, Cumberland, RI 02864.
Phone: 8002758777.
Website: tools.usps.com
Specialties: Post office, Logistics service, Money order service, Shipping and mailing service.
Other points of interest: Delivery, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 44 reviews on Google My Business.
Average opinion: 2.5/5.

📌 Location of United States Postal Service

United States Postal Service 2055 Diamond Hill Rd, Cumberland, RI 02864

⏰ Open Hours of United States Postal Service

  • Monday: 8:30 AM–5:30 PM
  • Tuesday: 8:30 AM–5:30 PM
  • Wednesday: 8:30 AM–5:30 PM
  • Thursday: 8:30 AM–5:30 PM
  • Friday: 8:30 AM–5:30 PM
  • Saturday: 9 AM–1 PM
  • Sunday: Closed

United States Postal Service - Cumberland, RI

The United States Postal Service located at 2055 Diamond Hill Rd, Cumberland, RI 02864 is a convenient and reliable post office for all your mailing and shipping needs. With a phone number of 8002758777 and a website at tools.usps.com, this post office is easy to access and get in touch with.

SPECIALTIES:

  • Post office
  • Logistics service
  • Money order service
  • Shipping and mailing service

OTHER POINTS OF INTEREST:

  • Delivery
  • Onsite services
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Debit cards
  • NFC mobile payments
  • Credit cards

The post office has received 44 reviews on Google My Business, with an average rating of 2.5/5. While some customers have reported issues in the past, there have been improvements in recent times with staff being more helpful and friendly.

This post office offers a range of services including shipping and mailing, money orders, and logistics support. The location is wheelchair accessible, making it convenient for customers with mobility issues. Debit cards, NFC mobile payments, and credit cards are accepted for transactions.

Despite the average ratings, some customers appreciate the efforts made by the staff, who listen to their concerns and do their best to assist them. The post office has shown improvement in recent times, with employees being more accommodating and efficient.

👍 Reviews of United States Postal Service

United States Postal Service - Cumberland, Rhode Island
Billy C.
4/5

This post office used to have many issues and I believe a lot of it revolved around one person. Since that person has been gone I’ve noticed everybody’s been much nicer. They don’t always seem to have the answer I’m looking for, but they take the time to listen to me for the most part and do their best to help, and they are not miserable while doing it , so I appreciate that. I hope they keep up the good work things have been improving.

United States Postal Service - Cumberland, Rhode Island
Jeff F.
5/5

Always had great and polite service from this post office. Been a few years since I used them regularly, but my recent experience was still top-notch. There's plenty of P.O boxes available if your looking. They also have a great selection of packaging and cards. Easy access and plenty of parking.

United States Postal Service - Cumberland, Rhode Island
K P.
5/5

Very nice place!! Every time I come here the staff is always nice and friendly. I usually ship out online orders 2-3 times a week and the staff (Especially Kevin and Rita) are very kind and always help me ship out my packages, and I have never had any issues. They are understanding and I always feel welcome. I will be towns away from this post office- and I would drive the extra 8 miles to come here just because I feel so comfortable shipping my packages here. Thank you!!

United States Postal Service - Cumberland, Rhode Island
Michelle R.
1/5

Absolutely a nightmare GREG!!!! YOUR A JOKE OF A MANAGER!!!! TELLING ME NO CHANGE OF ADDRESS IS POSSIBLE 🤔🤔🤔I KNOW SAGINAW ISNT THE BRIGHTEST BUT OH MY!!! GET A CLUE AND KNOW YOUR JOB
READ ON FOR HOW MUCH GREG SUCKS!!!!!! How is this miserable old Joe still walking let alone working there

United States Postal Service - Cumberland, Rhode Island
Lei L.
2/5

My Mom has lived in the same address for over 20yrs, yet the PO randomly deems her address as invalid when it comes time to deliver her rent check to the office of her building, resulting in a late fee. They deliver this once per month, the majority of the time, successfully, but about once or twice per year, they send the check back to the bank.

United States Postal Service - Cumberland, Rhode Island
Hannah G.
1/5

I've just moved to town, and I've already had SO many issues with this post office with packages not being delivered on time, or packages not being left at my house and a note left instead even though NO signature has been required. And they give me NO explanitation on why the packages were not left. They have horrible customer service! Every time I have called I've been rushed off the phone or talked rudely too. In particular a man who works there, he has been SO rude every single time I have called for different issues. He even just huffed and puffed on the phone when I asked him to look up the tracking and gave me so much attitude. I don't see how you get to be this rude and slack on your job?! I sure hope they get some new employees soon cause it is a shame how horrible all my experiences have been with them so far.

United States Postal Service - Cumberland, Rhode Island
Norely S.
1/5

Everytime I come to this USPS location it is an unpleasant experience. The man at the counter with the glasses, his name is Kevin. NEVER greets me with a smile. Extremely rude. Whenever I have a question he immediately tells me to step aside & calls someone else to help me. Does not even try. I feel very unwelcomed and uncomfortable everytime i go. I feel customer service skills definitely needs to be reinforced.

I went another time to send a package and a lady helped me and she was nice.

Visited this location today once again,to figure out where my package is so I can pick it up. I spoke on the phone with a customer service representative prior and she told me they have my package and I should be able to pick it up with NO PROBLEM. I called to be sure I didn’t have any issues.

Once again, the man told me to step aside and called someone else. Jimmy, the person who helped me was very nice and went out of his way to figure out where my package was and tell me where to go to pick it up. WOW! First time this happens to me!!!. I FINALLY get a solution a problem. Usually I leave this place with no answers or solutions. Thank you very much Jimmy for helping me. First time I actually get HELPED.

United States Postal Service - Cumberland, Rhode Island
girisha L. N.
1/5

The old man with glasses there was so mean and reluctant to help. I was there to pick up a package and also check the status of another package which was showing as delivered online but wasn't delivered. This old man there handed me the first package and when I asked him about the second package he was reluctant to check as it was exactly 5.30pm(closing time) and tried to give me the wrong information that the package will be deliveried the next day before even checking the status. When I asked him to check again by giving the tracking number he started being mean at me by saying come tomorrow, I have to help others too and I'm the only one working here. He keep on repeating the same sentance over and over again as I didn't understand what his intension was. Who in the world will provide you half a service and leave you in the middle because it's closing time?!?!?! I left the place and sat in the car and noticed there is another lady working there. I quickly went up to her, explained the situation and asked if she could help me retrieve my package. She was so kind and helped me get my package. I'm sure this is not first time she helped someone like this after reading the previous reviews.

Go up