Trumark Real Estate Management - Glendale, California

Lara T.

Working with Alvin was a great experience! We were worried about finding a place quickly due to our tight time limit, but he made the entire leasing process incredibly easy and stress-free. His quick responses and guidance ensured we had everything we needed in no time. Everyone else we've interacted have been wonderful as well, Randy and Silva. Excited for our new home <3

Luke O.

Leasing agent was asking for a deposit without sending a contract and refused to send an example contract or talk about lease termination terms. He told me they "allowed" tenants who broke the contract to pay until the rental was leased again. I asked if it was required and he avoided it saying their policy was to leave lease termination language out of contracts. He said, "you should just trust me" because he did 10-20 leases a month.
Super Shady. Unprofessional.

Arshak N.

TRUMARK used my electricity $320 after my muve out (without my knowledge) and refusing to pay.
Don’t use this company platform for find rent home

Samual R.

Let me begin with this I wanted to apply for this apartment in Burbank when I spoke with this lady named Maria who was so anxious to rent this apartment she mentioned the owner is willing to lower the rent. I went looked at the apartment and thought twice so I waited which mind you she wasn’t even there she left the door open which is not professional to me at all. Today I reached out to out to her again and mention I may still be interested and ask her about what the price is monthly when she responds rudely no thanks a lease which is nothing I was talking about then I mentioned our prior conversation with the rent being lower as she mentioned and she just writes back no. First of all lady you make the company look very bad second of please learn how to text without insulting renters and another thing stop lying to get people to apply this is a big turn off

Nathan P.

Where to start with Trumark. Communication is always brutal. I love the unit but everything about their management style will drive you crazy. They dumped an unexpected utility charge on tenants (totaling nearly $900) just before the holidays after not keeping up with their charges throughout the course of the year. Additionally, their online portal stopped working on the final day of the month and they said we were responsible for still paying on time via dropping off a check last minute. They took no ownership for their error on both accounts and the woman who runs their accounting has been very condescending on phone calls about these issues - deflecting responsibility and not being considerate of reliable tenants.

Finally, the maintenance repair time is laughable. I had leaking water through an AC unit in my bedroom that took nearly six months to get resolved. There is often little to no response and you wonder how it's so poor considering what we pay in rent.

If you're on the fence about where to rent, steer clear of any Trumark Management Properties.

Andrea B.

Trumark helped my partner and I rent our first apartment! Silva at the front desk was super helpful and quick to respond to emails as well. She answered all our questions and made us feel welcome right away. Michele helped us look at an apartment, she was there before we even arrived which was really nice, and then assisted us during the lease signing as well- a super sweet person! Thank you Trumark! (:

Erika S.

I recommend working with Trumark! Everything with them was so fast. I sent a request to see an apartment and they called me immediately to check it out. That same day I was making the deposit. Following that, I emailed Michele who respond also super quick and made an appointment to sign the lease. She also responded super fast :). They really impressed me!

Angine B.

Not responsive at all! I don’t know how they have good reviews! Once you rent a house with them, they disappear on you! Never ever they pick up the phone!