The Reserve Apartment Homes - Lithonia, Georgia

Address: 5650 Hillandale Dr, Lithonia, GA 30058.
Phone: 8886807995.
Website: thereservelithonia.com
Specialties: Apartment rental agency.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, LGBTQ+ friendly, Dogs allowed.
Opinions: This company has 369 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of The Reserve Apartment Homes

The Reserve Apartment Homes 5650 Hillandale Dr, Lithonia, GA 30058

⏰ Open Hours of The Reserve Apartment Homes

  • Monday: 8:30 AM–5:30 PM
  • Tuesday: 8:30 AM–5:30 PM
  • Wednesday: 8:30 AM–5:30 PM
  • Thursday: 8:30 AM–5:30 PM
  • Friday: 8:30 AM–5:30 PM
  • Saturday: 10 AM–5 PM
  • Sunday: Closed

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The Reserve Apartment Homes: Your Premier Rental Experience in Lithonia

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Located at 5650 Hillandale Dr in Lithonia, GA, The Reserve Apartment Homes stands as a distinguished property management company dedicated to offering exceptional apartment rental services. With a clear focus on client satisfaction and comfort, this agency has positioned itself as a reliable choice for individuals and families seeking quality housing solutions in the Lithonia area. Their comprehensive approach to apartment rentals extends beyond mere leasing, encompassing thoughtful customer service and attention to diverse needs, making them a noteworthy option for anyone considering their housing options.

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Strategic Location and Key Features

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The Reserve's physical presence at 5650 Hillandale Dr provides a convenient base for serving the Lithonia community. This location offers easy access to local amenities, transportation links, and employment centers, enhancing the daily lives of residents. The company prides itself on its range of services designed to support tenants, ensuring a smooth and hassle-free experience from the initial inquiry to long-term occupancy.

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Accessibility is a core value at The Reserve, reflected in their commitment to inclusivity. They offer a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that their facilities are welcoming and usable for everyone. For pet owners, the policy of dogs allowed is a significant advantage, acknowledging the companionship pets bring and facilitating a harmonious living environment.

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Services and Specialties

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As an apartment rental agency, The Reserve specializes in managing rental properties efficiently. Their expertise lies not only in the administrative aspects of leasing but also in understanding the unique requirements of their tenants. This includes providing detailed information about floor plans, amenities, and leasing options to ensure informed decision-making.

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The leasing process at The Reserve is characterized by professionalism and thorough support. Staff members are trained to guide potential tenants through every stage, from answering preliminary questions to facilitating tours and addressing concerns. This personalized approach helps demystify the rental process, making it accessible and less intimidating for newcomers.

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Customer Satisfaction and Reputation

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The Reserve has garnered a positive reputation, evidenced by their 369 reviews on Google My Business, averaging a high rating of 4 out of 5. These testimonials underscore their commitment to quality service and tenant satisfaction. One particularly noteworthy review highlights the outstanding performance of Charlie, a leasing agent praised for his comprehensive knowledge, patience, and welcoming demeanor. His ability to clearly explain apartment details and address tenant inquiries effectively exemplifies the standard of service The Reserve upholds.

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This high level of customer feedback suggests that The Reserve prioritizes building strong relationships with their tenants. The agency's responsiveness, attention to detail, and overall professionalism contribute to a positive leasing experience, encouraging repeat business and referrals. The emphasis on clear communication and tenant well-being is evident in the consistently positive reviews received.

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Why Choose The Reserve

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For anyone seeking an apartment in Lithonia, The Reserve offers a blend of reliable service, accessible facilities, and a tenant-centric philosophy. Their understanding of diverse needs, including support for tenants with mobility issues and pet owners, sets them apart. The comprehensive information provided about each property, detailed in floor plans and amenities, empowers potential renters to make confident choices.

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Furthermore, The Reserve's focus on creating a welcoming environment extends to their inclusivity policies, notably being LGBTQ+ friendly. This commitment to diversity and respect ensures that all tenants feel valued and comfortable within their homes. The presence of a knowledgeable and dedicated leasing team, as exemplified by agents like Charlie, adds another layer of assurance for prospective residents.

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Whether you are a first-time renter or someone familiar with the local rental market, The Reserve's approach simplifies the search for quality housing. Their emphasis on clear communication, accessibility features, and responsive customer service positions them as a top choice for apartment rentals in the Lithonia area.

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Contact Information

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For further inquiries or to schedule a tour, The Reserve can be contacted via phone at 8886807995. Alternatively, visit their website at thereservelithonia.com. These channels provide avenues to access detailed listings, learn about community amenities, and connect directly with their leasing team for personalized assistance.

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In summary, The Reserve Apartment Homes in Lithonia offers a well-regarded rental service with a focus on accessibility, customer care, and tenant satisfaction. Their strategic location, inclusive policies, and professional management make them a compelling option for anyone considering apartment living in this area.

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"summary": "The Reserve provides quality apartment rentals in Lithonia with excellent service and inclusive amenities.",
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👍 Reviews of The Reserve Apartment Homes

The Reserve Apartment Homes - Lithonia, Georgia
Justin S.
5/5

Charlie at The Reserve apartments in Lithonia, GA, is an outstanding leasing agent! He was extremely informative about all the apartment details, making sure I had a clear understanding of the floor plans, amenities, and leasing options. During the tour, he was very helpful, answering all my questions with patience and professionalism. His friendly and welcoming attitude made the entire process smooth and enjoyable. I highly recommend Charlie if you're looking for a knowledgeable and attentive leasing agent!

The Reserve Apartment Homes - Lithonia, Georgia
Allyson L.
5/5

Mrs. April was absolutely AMAZING!! She was polite and considerate. She answered all of my questions and concerns with ease. She was extremely knowledgeable about the property and the amenities offered. Was a great experience!

The Reserve Apartment Homes - Lithonia, Georgia
NOVA M.
5/5

It took one week for Charlie and the reserve Apartment homes team to solidify this new chapter in my life.
Yes, I know that some of these reviews from the past can be a little bit of like eh😬...but I can guarantee you now that they have changed everything around 180°!!!
I'm so grateful.

The Reserve Apartment Homes - Lithonia, Georgia
Sierra A.
5/5

Charlie L was very very helpful with the whole process. He made it super quick and smooth for this to be my first apartment! I'm excited for what's to come here!

The Reserve Apartment Homes - Lithonia, Georgia
alexandria T.
5/5

Everything was smooth during our transition. The property manager, Brandon & his staff were kind and efficient with their welcome. Thank you Charles & April for assistance with our move in! Keep up the great work.

The Reserve Apartment Homes - Lithonia, Georgia
Takeia J.
5/5

I came to visit The Reserve Apartment homes, first I want to say Mr. Arlo and Mr. Charlie are the best. This is definitely the best experience I have ever had just touring an apartment. I'm excited about my new home at The Reserve!!!!

The Reserve Apartment Homes - Lithonia, Georgia
LNS L.
1/5

Run for the hills away from this hell hole.
They don't give a damn about the place falling apart. They don't come and fix a thing. Maintenance sprayed white paint over the mold.. children are sick and living with my mother. It's so bad.im not able to post the videos of water coming out of the ceiling like a kitchen faucet.

The Reserve Apartment Homes - Lithonia, Georgia
Nonso O.
5/5

Did a tour with Charlie. Awesome guide and knows all about the property. Have not had a well put together visit like this in a long time. The property is clean and there is a great management team.

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