The Eberly Company - Beverly Hills, California

JP S.

Avoid! The Eberly company in any way possible !
This company is full of false promises. They want to charge you for basic maintenance on their property and add to their statements, like if we own the property. They banned smoking in their property to not smoke in their units or surrounding property and do not enforce their ban, letting people smoke inside their unit and around the property, making people feel uncomfortable in their unit. Then the email lies accusing you of all sort of stuff that's not happening. So basically, they harass their tenants to intermediate them. Please avoid this company at all costs. The reviews from others are exactly 💯 accurate to the core. All these people with their bad reviews are not lying about any of it. Thanks to these reviews, all of the properties they manage have empty units everywhere around the Los Angeles area, and let's keep it that way! Let's make the eberly company and all the properties they manage suffer the consequences of their ignorance and bullying their elderly tenants.

Huey L.

Beware of this property management team. DO NOT rent from them. They will ghost you when there's a problem that is their fault.
I rented one of their properties last year and their garage gate sensor was BROKEN and the heavy steel gate closed in on my car while I was inside twice! The gate is not supposed to close when you are at the entrance trying to park. They refused to fix it the first time and I had threatened a lawsuit the second time in order for them to respond. You do not want to deal with all that trust me. They did not reimburse or offer any type of rent credit for the hassle and damaged they've caused me.

Jhankhana J.

Seriously one of the worst managements I’ve encountered. I have been living at the Bundy West LA location for over a year and we have consistently had garage door issues every single month. Truly such a safely hazard. I’m not sure how management has allowed this to be an ongoing issue in a neighborhood filled with homeless people. Many bikes and various personal properly have been stolen from multiple tenants… it is a true shame that this company has not done anything to combat this serious issue. The garage should never be allowed to left open over night and it should not take over 6 hours to get the garage fixed… what if there is a serious health emergency, flight, work meeting, etc. I speak on behalf of multiple tenants and it is a shame that the Eberly company has failed its’ tenants on a monthly basis.

Devyd O.

I have had an extremely disappointing experience with Sonia Godinez, the property supervisor. Sonia consistently communicates with tenants in a disrespectful and unprofessional tone, making interactions unpleasant and frustrating.

In addition, maintenance requests are handled poorly. It takes an unreasonably long time to get anything fixed, leaving tenants to deal with broken or malfunctioning amenities for far too long.

To make matters worse, Sonia has repeatedly added random charges to my account for things I did not do. This lack of accountability and transparency is unacceptable.

I would not recommend dealing with Sonia if you’re looking for a supervisor who treats tenants with respect and manages properties efficiently.

On top of that, the property manager discriminates tenants by letting “specific” tenants do things other tenants cannot do.

I am definitely going to be escalating this situation further because this is an unacceptable behavior for both the supervisor and the manager.

Jakub D.

Avoid The Eberly Company at All Costs

I've had an extremely negative experience with The Eberly Company. Despite multiple outstanding work orders over several months, I've received little to no assistance. Sandra Recinos and Dore Brand have consistently made empty promises without following through on any repairs. When I confronted the maintenance staff, they directly blamed Dore Brand for refusing to authorize necessary repairs.

I strongly advise against using The Eberly Company's services or renting any property from Dore Brand. Their lack of responsiveness and commitment to addressing maintenance issues is unacceptable.

11/2/2024 - Luigi Lozano is the new property manager but all the above issues still apply more than 6 weeks after their takeover

Heidi B.

The Glendale Flats apartment is great! It’s an old hotel which gives it a really cool vibe. The on-site property manager is the best I’ve encountered- timely, great listener, he cares about the residents so things get done. What’s cool too is the lower level area - tv with chairs and a couch, taking table w/chairs. I sit down there to some work while waiting for my laundry and sometimes workout in the gym while laundry runs. Great living space.

Ashley P.

I lived at their Glendale Flats location and had a great experience. The apartment was located in a very convenient location, close to grocery shops, coffee shops, and the Americana which was nice to have. The building manager Grey was very helpful in communicating and collaborating with me whenever I needed maintenance support or whenever there was an issue with the building. Pretty building with character and mountain views from the windows as well.

Serena E.

This company recently purchased the apartment building I live in, but yet do absolutely nothing to keep up with the building. The prior management was on top of taking care of the building, such as making sure it was clean. They also resolved any issues way faster than this company does. If we need something done, we literally have to contact them multiple times. Ever since this company purchased the building things have gone downhill. The building is very dirty, the trash is only picked up once a week, leaving us with maggots and trash bags all over the floor near the dumpster. We have a spider infestation that still has not been resolved. The manager is rude and some of their maintenance workers are condescending. The maintenance workers also leave things around and do not bother to clean anything. For example, they left an old fridge under our back stairs, it has been there for months at this point. They were also very quick to start charging us for parking and trash pickup but put no effort in the upkeep of the building. I have lived here with my family for 15+ years and we never had to pay for parking until now. We have had to contact the city multiple times now just to get this company to fulfill their responsibilities. I don't see the point in purchasing properties that you aren't even going to bother to take care of.