SWBC Mortgage - San Antonio, Texas

SWBC Mortgage: A Reliable Lending Partner

For individuals and families seeking a secure and straightforward mortgage experience, SWBC Mortgage stands as a reputable and established provider. Located at 9311 San Pedro Ave #100, San Antonio, TX 78216, and easily reachable at Phone: 2108266999, SWBC Mortgage offers comprehensive mortgage solutions backed by decades of experience. Their website, Website: swbcmortgage.com, serves as a central hub for information and application resources. They operate as both a Mortgage Lender and a Mortgage Broker, providing clients with a flexible and tailored approach to financing their homes.

Core Services and Specializations

SWBC Mortgage specializes in a wide array of mortgage products designed to meet diverse financial needs. These include, but are not limited to:

• Conventional Loans: Offering competitive rates and terms for borrowers meeting standard requirements.
• FHA Loans: Providing access to homeownership for eligible borrowers with lower down payment options.
• VA Loans: Benefiting veterans and active-duty military personnel with favorable terms and benefits.
• Jumbo Loans: Catering to borrowers requiring financing amounts exceeding conventional loan limits.
• Refinance Loans: Enabling homeowners to lower their interest rates, shorten their loan terms, or access cash-out refinancing options.

The company’s commitment extends beyond simply providing loans; they prioritize building strong relationships with their clients. A recurring theme in customer feedback highlights the dedication and responsiveness of their team, particularly individuals like Lisa Reyna, whose exceptional service consistently earns praise for her expertise and unwavering availability. This dedication to client service is a cornerstone of the SWBC Mortgage philosophy.

Location and Accessibility

SWBC Mortgage’s San Antonio office is strategically located at 9311 San Pedro Ave #100, facilitating easy access for clients in the surrounding area. Furthermore, the office boasts Wheelchair accessible entrance and Wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accessibility for all visitors. This commitment to accessibility extends to their digital presence, with a user-friendly website designed for ease of navigation.

Client Feedback and Reputation

SWBC Mortgage has garnered a positive reputation within the San Antonio community, reflected in its Average opinion: 4.6/5 rating on Google My Business, supported by 11 reviews. These reviews consistently emphasize the professionalism, knowledge, and personalized attention clients receive. The common thread throughout these testimonials points to a streamlined and stress-free mortgage process, largely attributed to the dedication of their team members. Clients appreciate the clear communication and proactive support provided throughout each stage of the loan journey. Many specifically mention the responsiveness of their loan officers and their willingness to answer questions thoroughly and patiently.

Additional Points of Interest

Beyond their core lending services, SWBC Mortgage strives to provide a comprehensive experience for its clients. They are dedicated to transparency and ethical practices, ensuring that clients understand all aspects of their loan agreements. The company’s commitment to client satisfaction is evident in their proactive approach to addressing any concerns or questions that may arise. Their team is well-versed in current market conditions and regulations, allowing them to provide informed guidance to clients navigating the complexities of the mortgage market. SWBC Mortgage’s ability to adapt to evolving industry trends and client needs positions them as a trusted and reliable partner in the homeownership journey.

In essence, SWBC Mortgage offers a combination of expertise, accessibility, and a client-centric approach that sets them apart in the competitive mortgage landscape. Their commitment to providing a seamless and stress-free experience, coupled with their dedication to ethical practices, makes them a valuable resource for individuals and families seeking to achieve their homeownership goals. They understand that purchasing a home is a significant life event and strive to make the process as comfortable and rewarding as possible.

👍 Reviews of SWBC Mortgage

Felipe M.

5/5

Lisa Reyna is simply exceptional at her craft. Applying for a mortgage can often be daunting, but with Lisa at the helm, the process was seamlessly smooth. Her expertise and dedication ensured every step was handled with precision and care. What truly sets Lisa apart is her unwavering availability – she promptly answered our calls and messages, keeping us informed and involved throughout. With Lisa, there was never a moment of uncertainty. We wholeheartedly recommend Lisa to anyone seeking a stress-free mortgage experience. Thank you, Lisa, for your outstanding service!

Tammy C.

5/5

Our experience with Penney has been nothing short of amazing. She is forthright and honest, which is quite a rarity(in modern times)! As first time home buyers, we had quite a few questions. Penney was patient with us and took the time to answer all of our questions. We were able to reach her by phone, text, or email with our questions and she always answered in a timely manner. We recommend her without hesitation for all who want the best professional and least complicated experience in purchasing a home.

Andrea H.

5/5

Penney was always quick to reply to any email that was sent her way. She always worked to provide us with the most comfortable rates and was very reassuring when we had any questions. I'd definitely recommend her services to anyone looking into buying a home.

Vanessa V.

5/5

I had the pleasure of being introduced to Penney, to help assist me with my mortgage loan. From the first contact she helped put my stress at ease and I knew she had my best interest in the home buying process. She’s personable, kind, knowledgable and was always available as needed. Penny exceeded my expectations and I will forever be grateful for guidance and assistance!! 🙂

Dave K.

1/5

Horrible experience as a customer of a Credit Union using their BaconPay product. Over the past week I have attempted to make multiple payments using baconpay to my credit union. There is no way for me to mess up the account and routing number as it literally uses single sign-on to JP Morgan Chase to get the data. However, My scheduled payments have been reversed as invalid and BaconPay #1 never notified me of this and #2 provides no way for my credit union to help me solve this problem. My bank has no record of the ACH transactions which means there's likely a software issue with SWBC but they told me to get lost when I called because they are legally not allowed to talk to end-users. Do better.

joe A.

5/5

I've financed 2 houses with Penney and will be financing another one soon. I would recommend Penney to anyone buying or refinancing.

Diana E.

5/5

Ms. Mazzanti was great to work with. I always received courteous and quick responses to my questions and concerns. Great customer service!

Laura R.

5/5

Penney is a joy to work with, professional, responsive and knowledgeable.