Sarah Stone-Francisco, Grass Valley Realtor - Grass Valley, California

Larry W.

We were forced into a position where we needed to sell our property in a bad market and facing potential foreclosure - hardly ideal circumstances. We had so many unknown variables and time constraints that put us in an extremely stressful situation. We connected with Sarah through an extremely reputable realtor in the area who didn't have room in her schedule at the time to accommodate our needs.

Sarah far and away exceeded our expectations. The property is unique - on the outskirts of Nevada City on 27 acres with a main house, guest house, two ADUs, a cottage, a yurt, a pool and hot tub, and many other features that I won't go into detail about here. We had a list of more than 100 tasks (no exaggeration) that ideally would have been done (repairs, improvements, maintenance, etc.) to get the property into prime selling condition, with minimal resources and time to accomplish only a fraction of them. Sarah took the time to listen to and look at everything that needed attention, helping us view the property through the lens of prospective buyers and prioritize our efforts accordingly.

In addition to her guidance in getting the property ready to sell, Sarah is superb at marketing. Her photographer is excellent, and she posted the maximum number of photos allowed in the listings, ensuring buyers would have a comprehensive view of all of the features of the property. In addition to the photos, she created an extremely well-made video showcasing the highlights and uniqueness of the property, as well as nearby locales and hangouts that would be attractive to potential buyers. Sarah also featured the property on numerous social media sites and created a dedicated website for it which included many features that could not be shown on traditional marketing platforms. She has really mastered the "new school" strategies to combine with the more conventional techniques.

As mentioned previously we were behind on our mortgage and facing potential foreclosure - a very stressful situation which could have had a drastic impact on the sales price had the property actually gone into foreclosure. Sarah willingly and skillfully maintained contact with the lender to keep them informed of where we were in the selling process throughout, forestalling proceedings for as long as necessary for the property to get sold. The outcome likely could have been quite different had she not been involved.

Perhaps most importantly, Sarah absolutely did everything in her power to maximize the sales price of the property. Every realtor is naturally going to say that the most important thing to them is to get the seller as much as they can out of the sale, when in reality a small reduction in sales price doesn't affect their commission much. Sarah really believes that the extra work she puts in to maximize sales price is worth it to ensure the satisfaction of her clients, even if her bottom line is only minimally improved. This was manifested through her marketing efforts, her communication with the lender, her time working with us in prioritizing our efforts, and in countless other ways. Sarah walked us through every step of the selling process with expertise, compassion, excellent communication, and an assurance that our situation would resolve with a favorable outcome - which it most certainly did. We are so extremely grateful to Sarah and cannot recommend her highly enough.

Emily S.

Sarah Stone-Francisco is an absolute gem to work with! Buying and selling a home can be very intimidating, especially with two children under the age of 5, but not with Sarah by your side. Not only did she truly care about making the sale, which she is excellent at, she cares about you and your family and getting you into the right home for you no matter how long it takes.

We have had the privilege of working with Sarah and her team twice now and would recommend her in a heart beat. She will work with you to get your house ready for sale and has a wealth of knowledge and list of contacts for anything you may need. From her photographer and videoaugropher to plumbers, painters, lenders...you name it and she knows only the best to call!

What puts her above the rest is her heart. She takes the time to get to know you and that doesn't end when the sale does. She will continue to take care of you long after. She found us our forever home and it is better than we ever imagined and it is all thanks to her!

Matt J.

This is the second time I work with Sarah and I have to say she’s been a delight to work with from start to finish.. it’s nice to work with someone that really wants you to be happy and wants to find you a happy home!!! From her personality, humbleness it just makes you feel trusting right of the bat. it makes for a very pleasant and “real” working relationship together when buying a home. From start to finish everything Sarah is very detailed and thorough, she makes the process of buying and selling, which I’ve experienced both using Sarah a very easy transaction!!!

Emily W.

We learned about Sarah from a family referral. She helped us out with a real estate issue we were having a full year before we decided to sell.
Her helpfulness when we weren't even her client meant when we did want to sell out house, there was no one else we would even consider.
Our sale in Grass Valley was a little complicated since we were no longer in the country. You would think this would be an almost impossible task, but because of Sarah's organization, network of professionals, marketing plan and communication using online technology, it was surprisingly very manageable.
We really appreciated the efforts she put forth plus all the other people who participated in getting the home ready to sell

Happy H.

Sarah is a lovely soul who is very, very skilled, and she helped us with the purchase of our home in Grass Valley, California. More than hearing my wife and I, she listened. We initially had one idea of what we wanted, but by the end of our first day (which was a Friday), Sarah listened to us and figured out what we thought we wanted was not, in fact, what we wanted. She gently suggested that we try a particular home. In time, we got the house that we wanted for less than we probably would have originally agreed to. This was in large part due to Sarah's attentiveness and commitment to helping us. Moreover, her commitment and service to us has not ended with the sale. Since we are new to the area, Sarah continues to help us with contractor referrals and helping us transition to an exciting new community. It really is impressive how she sorted through our noise to quickly identify the ideal home for us, sensitively presented it, supported us through the ups and downs of buying, and has continued to provide support on the backend after the sale. She really has been, and continues to be, a pleasure to work with.

Courtney A.

Sarah is a wonderfully dedicated and hard-working realtor in addition to being a genuinely kind, curious, and funny person. She happily answers any questions (no matter how "silly" they might feel) and has a really effective explanatory style. As a first-time home buyer, she's made it easy to learn about the process and feel comfortable with my decision-making. It is a delight to work with Sarah and I recommend her to anyone looking for a realtor.

Justin M.

I am a home inspector and I work with hundreds of agents. Sarah is easily one of the best. I see first hand over and over how she treats her clients and handles her business. She is always there at the inspections with her buyers making sure all their questions and concerns are addressed. She is passionate, intelligent, knowledgeable and caring. It’s wonderful to work with her. So, if you want the best, call Sarah.

Alaina S.

Sarah is an amazing realtor who helped us through the entire process of finding, looking and purchasing a home. She is very responsive and takes time to help with any matter that comes up and answer questions at all hours of the day and evening. She absolutely goes above and beyond and I will continue to recommend her to everyone.