Waffles
2/5
Important information you should know about before considering Riverside Apartments by Arlington.
The water and sewer is managed by YES energy.
Rent for 2 bed apt
First year $1,124.00
Second year $1,284.00
Old water bill (sewer included) through Riverside city. $67.87
NEW Riverside Apartments managed (YES energy) water bill $150 - $120 (with heavy fluctuations)
Everything for a 2 bedroom apartment after fees typically range $1,300.00 to $1,400.00 and only increasing. This month’s rent full bill was $1,412.58 for the Month of March 2024. The price is just not worth an apartment. Electric bill ranges $150 - $200. The highest I've seen the bill ranges $250 to $300 during the summer time heat.
My experience:
2 Bedroom 1 bath (not sure why it says 1.5, I haven’t found the other toilet yet.) I find this apartment’s floor plan on the repetitive side, that being having the washer and dryer next to the stove in a 5 foot wide kitchen is a rather poor decision. there is an enjoyable view out of your $50 dollar extra upstairs patio lake view. The management took charge of our water bill and is now twice as it was the previous month ($60 ~ $70/mo now is $120 ~ $150/mo) that’s payable just before your rent is posted that must be paid on the 5th instead of the middle of the month when you have the money to pay it. The management states to me that they switched to a main meter which then bases your charge out of how many people live in your household, however I’ve never seen any more fluctuation. This new bill is ran by this “YES Energy”.
The Internet - Launch broadband
There is now installed PoE hardware devices known as Bix, in every apartment has firmware that managed by the office and/or the company. The office has a copy of a randomly generated password to get into your network. That being a security risk, I appear to be having troubles disabling the SSID (the broadcasting name for the wifi) for my access point. I was also informed that the office has the power to disconnect your router any time they please, though being told they will only take such action when "you don't pay your rent". With a company like this, I can ensure you will have good speeds, but I cannot ensure your user data privacy, or maybe even your rights at this point. The internet in the beginning was rough. Outages all the time and was less than advertised speeds. After a lot of back and forth, we finally solved the issues, but it took a lot of communication. The introduction of Launch Broadband, the way it was introduced to us was more of a we don’t have a choice. But if we opted in, the bill would be only $45 monthly that’s paid with your rent until the end of your lease. To which afterwards would only be $90 monthly.
The AC - Completely inhumane.
During the Summer time the AC broke down in the middle of a heat wave. The office and management left us totally in the dark during the down time. The management only supplied us with one portable AC unit that only managed to cool one room, just barely. Inside the apartment reached up to over 100 degrees and multiple appliances like a $200 router and things like LED lights died from overheating. During the time the power bill was just over $330.00 as well. They replaced the entire outdoor and indoor shelf unit. And the AC was in service again, but broke down again shortly after due to installation because the unit was running 24-7 due to an installation misconfiguration. We only noticed afterwards after noticing the almost $500.00 electric bill and the Ac stopped working, froze over and/or flooded the closet, dripping onto the 240 volt hot water heater causing it to short to earth, sparking, somehow not throwing a breaker. Being a former electrician and not wanting hot water down time, I fixed the issue myself.
I cannot fit everything into just one review about how I feel about this place. I typically don't have high standards, but for what we are paying, from where I'm from, prices could get you a nice 3 bedroom house for that price.
Jason from management gets a star because he's cool.
