Republic Services - Greenwood, South Carolina

Republic Services: A Comprehensive Overview

Republic Services is a prominent waste management company providing comprehensive solutions to businesses and residential customers. Located at Address: 114 Airport Industrial Rd, Greenwood, SC 29649, and reachable at Phone: 43880996, the Greenwood facility plays a vital role in the company’s extensive network. The website, Website: republicservices.com, offers a wealth of information for potential clients and customers.

Specialties and Services Offered

Republic Services specializes in a wide array of garbage collection service and waste management service solutions, primarily focused on a business to business service model. Their core offerings include:

• Garbage Collection: Regular and reliable pickup of residential and commercial waste.
• Recycling Programs: Implementation and management of recycling initiatives for businesses of all sizes.
• Bulk Waste Removal: Specialized services for the disposal of large or bulky items.
• Hazardous Waste Management: Safe and compliant handling of hazardous materials.
• Container Services: Provision of various container sizes and types to meet specific needs.

The company’s commitment extends beyond simple collection; they strive to provide environmentally responsible and efficient solutions. They focus on optimizing routes, utilizing specialized equipment, and adhering to stringent safety protocols. The Greenwood location, like other Republic Services facilities, likely contributes to these efforts through localized operations and community engagement.

Location and Contact Information

The Greenwood, South Carolina facility is strategically situated at Address: 114 Airport Industrial Rd, Greenwood, SC 29649. This location allows Republic Services to effectively serve the surrounding area and contribute to the local economy. Contacting the facility directly at Phone: 43880996 provides a direct line to discuss specific needs and arrangements.

Customer Feedback and Reputation

Republic Services has received a mixed reception regarding customer satisfaction. Available reviews on Google My Business indicate a Average opinion: 1.2/5. While some customers have expressed significant appreciation for the service provided, particularly highlighting the responsiveness and professionalism of individual representatives like Dennis, a considerable number of reviews suggest issues with reliability, communication, and overall service quality. It is evident that the company is experiencing challenges in consistently meeting customer expectations across all its operations. The positive feedback regarding Dennis specifically suggests that personalized attention and proactive problem-solving can significantly improve the customer experience.

Key Considerations and Potential Improvements

Based on customer feedback, several areas warrant attention. Consistent and reliable service is paramount, and proactive communication regarding scheduling changes or potential delays is crucial. Streamlining the process for reporting issues and ensuring timely resolution would further enhance customer satisfaction. Furthermore, investment in training and development for field personnel can help address inconsistencies in service quality. A focus on building stronger relationships with clients through regular check-ins and demonstrating a genuine commitment to their needs could address some of the reported concerns. Republic Services’ success hinges on its ability to address these concerns and consistently provide a dependable and customer-centric service. The Greenwood facility’s performance directly impacts the overall brand reputation, emphasizing the importance of operational excellence at this location.

Additional Information

Republic Services operates a vast network of facilities across North America, reflecting its significant scale and reach. The company’s commitment to sustainability is a core component of its business strategy. They continually invest in technologies and practices aimed at reducing waste, promoting recycling, and minimizing environmental impact. They are increasingly involved in innovative waste diversion programs and exploring opportunities to expand their circular economy initiatives. The company’s success is intertwined with the evolving regulatory landscape and growing public awareness of environmental responsibility. Further research on the Republic Services website can provide detailed information about their sustainability initiatives, corporate social responsibility programs, and industry certifications.

Keywords: Waste Management, Garbage Collection, Recycling, Environmental Services, Business Services

Word Count: 968

Quality Score: 8

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Language Used: English

👍 Reviews of Republic Services

Justin G.

5/5

I would like to thank Dennis at Republic service for his outstanding job. I’m following up an issue. I had he turned what I wanted to make a one star into a five star I really appreciate it!

Philip P.

1/5

Please never start service with these people. They will come out and empty your almost empty dumpster, I guess they need something to do. Worst trash company I’ve ever dealt with. Use a local company!

Daniel C.

1/5

Very disappointed in this company. Was using them for several years and all of a sudden I was informed that they’re no longer providing services in my area as of Friday, 1 day from now. I was told I was sent a letter about this change but did not receive it. I called a neighboring trash pick up company and was informed many people who this company dropped just like me also told them they did not receive the letters that Republic/Powell claims they sent to residents. If I could give less than a 1 star review I would. Based off of other customers not receiving the letter, I believe it was not a simple oversight and just complete negligence and lack of care for customers. Thanks.

Haley R.

1/5

Poor customer services and experience since new owners. Every time I would call, I got something different told to me. I cancelled service 3 days after my service was missed (8/20) and was told it would be the next day for 3 days straight. Then once I cancelled, I was told the pickup for the container would be in two weeks and I would be issued a refund for 2 1/2 months. As of 9/20 I have seen no refund, so I called again and was told something different once again. Just all in all done with this trash service and they should be a shame at losing all of Powell's business over the years. FYI- they do not let to answer the phones.

Ada V. K.

1/5

For 8 years I used Powell and I paid per month for weekly pick up, then they got bought out by this company. All of a sudden my bill went up almost 4 times what I have paid, for the same service. Didn't get a notification, they just charged my account, and I only found out because no one came to pick it up and then when I called they said I have to call from now on. You pay a rent fee which is high already and then extra crazy amount for every time they come. But that is what happens when companies monopolizes a specific service!! Terrible customer service!

haleigh H.

1/5

Almost a year after cancelling service with Republic. And speaking to multiple different people.. I AM STILL getting calls texts and voicemails from them about payment. I got service with them in July-August 2020. It was picked up once in a few months. I called them to cancel and told them to come get the cans and take them back I didn’t want service. And would like a refund due to lack of getting the cans when I was told they would. They said they’d send someone out. The cans sat in my yard for two months. (Even after getting a new trash provider). They obviously never cancelled my account and they obviously don’t keep notes or records of anything because someone contacted me today asking about picking my trash can up. ALMOST A YEAR LATER. I’ve asked them multiple times stop contacting me and take me out of the system. Nothing. No cancelled account. No refund. Nothing. Unprofessional and definitely unorganized.

Mary E. J.

1/5

We had Powell Trash Service for a year and a half. They had great customer service until they were bought by Republic Services. They were not consistent when they picked up the trash and I had to keep calling each week. I canceled our service in July and have asked for them to pick up the trash can and refund the two months I have paid for but will not be using. Every time I call they say they will pick up the trash can, but then it never happens. We have also not gotten our refund. It has been almost two months now.

Scott F.

1/5

Wow. Worst customer service ever. Had a year contract with them and the pickup service was random with numerous missed days and calls claiming they would be by the next day. That rarely happened. Then received a letter saying they could no longer service the area after 9/30/22. Guess what I haven’t make a pickup since getting the letter. I’ll hold on to their curbie until they send me a refund which after reading the other reviews I expect never. They should be ashamed to have a 1.1 rating, can’t imagine who gave them more than a one.