Regency Associates Inc. - Mobile, Alabama

Amir “Sebastian” Kiaee

They gonna try and take your money and is the most raggedy agency to deal with in mobile, I would report them to the real estate board and try and get there license revoked. Don't let them take care of your property you will have thousands and thousands in damages when you get it back off contract.

Roxy Simmons

We have rented a home from Regency for the last 4 years waiting for the market to settle down. Brenda and her staff were always polite and prompt when we had an issue or needed anything. We were open and honest about our pets and needs for a house for our family and they were able to work with us to find exactly what we needed. I highly recommend them as a rental company

Kalven Goreal

As a property owner, I am ashamed of how Regency maintains and services homes. Leaking toilet valve tripling the water bill? We will take care of that in 3 weeks, after multiple complaints. Inaccessible backyard for landscaper, deal with it! No food disposal in your home, and there never will be, we rather have the tenant suffer, clog pipes, create stench, and we will get to cleaning the pipe in a few weeks. Security deposits? We will make sure to hold onto them as long as legally allowed, regardless of final inspection and property re-rental. We want customers to suffer, complain, and pay.

I don’t do business like that and I do my best to satisfy tenants. I have 3 properties and I will never let Regency manage a single one. Their fees are way too high, the properties are not actually cared for, the paint jobs are below novice, the material corrections on walls and corners are laughable.

Overall, there are much better agencies to work with. Agencies with good people. Forget Regency. 1 star was the lowest I could rate them, but I’d go lower if possible.

Lloyd Heard

We rented as we had sold one house and were waiting to buy another.
The house we chose was well maintained, and the rent was fair. There were issues with cooling at the start which were handled promptly, and issues with deck boards that were handled as well.
When we notified them of our plans to terminate lease after our term, they sent a follow up letter to ensure we knew what to expect. Upon leaving and doing a final walkthrough, they notified me of a few spots that we missed cleaning and allowed me to take care of them, after I had moved, saving cleaning fees.
I expect and was told to expect my deposits back less any contracted amounts, which means they did what they promised.
Cant ask for more.

Erin Daffin

If you work for your money , believe you deserve better and find another place to rent from . Fair quality home, fairly decent neighborhood no issues but for the management it’s not worth it . Lease has been up a whole year ago but I’m still paying rent and have to be out next week. However if I was considering renewing I have 45 days . Go else where with people who are going to do their job

Kaleb Walker

I had an awful renting experience through Regency. While living in the Judson home, whenever a repair was needed, even contacting the agency was a hassle. It may take over a week for repairs to actually happen. In one instance, we found mold in a closet. I contacted Regency and it took over a week for them to send the same guy who fixed our plumbing to simply spray it with bleach. No actual inspection took place. After I finally had the pleasure of moving out, I received an itemized list of charges almost 2 months later. $310 dollars to cut the grass? A late rent fee even though we were never late? $70 for a clean air filter even though we replaced ours? No damages to the house could have exceeded normal wear... Save yourself the hassle and rent from someone else

Brian Hughes

Very bad experience renting from this agency. I rented from them for over 2 years. I requested permission to accomplish repairs or have them accomplish repairs. After vacating after lease was complete my security deposit was kept for the exact issues I was having. They provided an itemized list of why they retained my security deposit that was rediculous such as $350 cleaning fee for a house that was very clean when we left, $250 for yard cut that was cut week prior to move out, $1209.69 to replace light bulbs and a door repair I requested to be repaired while there. I will ensure my employer, one of the largest in Mobile, is aware and adds them to the not recommended for employee list for utilization.

Casey Wortham

I have been trying to rent out my very nicely kept house through Regency since early February. So far, I have had no results, and I am hard pressed to even get any kind of communication from the agent there, Carol. There have been other houses near mine renting in as little as 2 weeks, but no such luck with my house. I have made all the repairs they suggested, and we agreed on the rental amount. However, I get the feeling they really aren't trying to get my house rented out. I asked them to take a few more pictures of the inside of my home; this would show some of the good features of the interior. It has been a couple of weeks, and this request still hasn't been done. Furthermore, I have asked for follow up information via email twice in the past two weeks, and have had no response.
I recently was advised by another realtor to post a listing on Craig’s List. She made this recommendation since she said no many people use the MLS for rental, at least yet. I asked Carol at Regency about this, to which she said she would not do it.
I would not recommend them; I am in the process of seeking other help for renting out my house. I guess I may be out the $350 they charged me for this. This is all very curious since the rental market in Mobile is moving very fast right now. It seems as if they almost do not want to rent it out.