PURE Property Management of Georgia - Marietta, Georgia

Afi R.

Great communication! Excellent customer service! Gabriella was great at communicating and processing my application and letting me know the property was available. She was prompt in responding to my emails and always available to help.

Shawn H.

Gisela is professional and responds promptly to any questions or concerns I may have. My experiences are positive and she follows up to ensure your requests are handled promptly. I rate the services I received at PURE property management with 5 stars. Thank you Gisela.

Qin G.

I just wanted to give a quick shoutout to my property manager, Latoria Thomas, for doing a great job on managing my property and handling maintenance requests!
Recently, I received couple HOA requests that need to be done within 10 days. Latoria immediately worked on requests, arrange the work orders, communicated with all parties and completed requests on time, which really puts my mind at easy.
It’s clear that she is on top of things. She genuinely presents her professionalism, attention to detail, clear communication, and job excellence.
I feel very lucky to have her as my property manager.

Keyonna U.

Gabrielle was very helpful throughout the entire application and approval process. She was also responsive which we appreciate a lot. Renting with Pure ask for Gabrielle

n D.

Terrible experience with this company as a renter of one of their properties. We had pretty much no customer service the entire term and they were impatient with questions regarding their contracts and terms at the beginning. At the end of our lease, we had begun looking for our own home. At first, they were willing to only increase the rent a small amount for a three month extension, which we really appreciated.

However, they indicated that we could continue on a month to month agreement after that extension at an agreed upon rent. They emailed us with barely any notice before the end of our contract to confirm our terms, and said our agreement terms would continue under the terms of our original contract (essentially forcing us to breach contract and pay more each month) rather than extending our contract month to month. That was seedy.

When we finally found a home and it was time for us to move out of the unit, they gave us a laundry list of things to do before we could leave to earn our full deposit. WE PERSONALLY HANDLED EVERY ITEM ON THE LIST. We cleaned the unit, left no garbage or dirt, no damage to the property, completed all required landscaping, and patched and painted over any imperfections in the wall caused by nails we placed to hang picture frames (which was dumb for us to have to do in the first place). They informed us that our deposit is being reduced over $400 for various issues they found. None of the charges they listed were unresolved upon move out. I’ve sent them an email to address this and requested proof of the damages they cited, but they still haven’t responded. I hope the BBB looks into these companies thoroughly for the renter’s sake.

Caitlyn R.

Gisela did an amazing job handling my work order. Everything was taken care of very quickly and efficiently! Thank you, Gisela!

Tara M.

Working with Gabriela was a fantastic and reassuring way of starting my new lease with PURE - she made things extremely easy - kept me informed t through the whole application process and made it a great start!

Sa R.

Thank you Red for your call today! You delivered great news and we appreciate your excellent service! Also Gabriella was very kind