Pam Harrington Exclusives - Real Estate Sales - Johns Island, South Carolina

B L.

James Badia was excellent. He was professional, responsive and he handled my real estate acquisition without a problem. I would highly recommend James and more importantly I would use him again for my next acquisition without any reservation.

w T.

Debbie and I have been fortunate to live in a lot of nice places. Condos, single family, resort, boats, town houses, etc., plus owning some rental properties. While we have generally enjoyed good realtor services, Debra did not disappoint. She was readily available and offered sensible advice. Our sale could not have been smoother and If we wanted to move back to the area, she would be the first person we called.

Jenny C.

Kiawah is gorgeous and the two houses that we rented through Pam Harrington Exclusives were both beautifully appointed but the management group is exceedingly difficult to work with. After months of planning for a large reunion that required 2 neighboring houses, we received notification that one of the houses would no longer be available because "the owners decided to use the home for their personal use." This meant splitting our group. After two stressful days of negotiations, we were relocated to two new houses that were within close proximity but the capacity was smaller because there were fewer actual beds. We rented one 6 bedroom and one 5 bedroom house, 11 bedrooms total for 8 families - there was plenty of room, especially with the sleeper sofas. A portion of our security deposit was withheld because of the size of our group and because we did not remove the trash after upon exit. Kiawah is a luxury resort and these are luxury homes; is it reasonable to withhold security deposit for not removing trash, especially when that requirement is not included on any printed check out list? Ms. Harrington was upfront that the move to the new homes would cost her money, it sure feels that she attempted to recoup a portion of that by withholding a portion of the security deposit. We were excellent stewards of the properties, shoes were removed before entering, bedtimes were early, and our days were spent on the beach. I will never rent from Pam Harrington again.

MZ

The Windswept Villa rentals are not worth it. I paid $3000/week for a tiny 1 bedroom only to arrive to find no toilet paper, no dishwashing or dishwasher detergent, many lights that do not work, cheap towels, a very dangerous (and old) stove - indeed, the entire condo was old and very dated. It is clear the owners and management company are attempting to maximize profit with as little investment/maintenance as possible. And renters for anywhere on Kiawah should be told prior to arrival that they are second class citizens. Only property owners are allowed in the many pools, and the docks are also not accessible by renters. This trip was a huge disappointment and despite promises of luxury, these rentals are anything but.

Jamie K.

We were downgraded to a house half the size 3 weeks before our arrival. Our party is 11 people so the 50% smaller house decreased our value a lot more than the tiny partial refund and required my son to sleep on an air mattress. It’s Covid so these things happen but…. On arrival the house was dirty and with out basic necessities such as; broom, vacuum, mop, dish towels, working grill, enough linen, or laundry detergent. The stove is broken, the toaster only half works and the laundry is so small it only holds three towels.

We left multiple messages with our agent from Pam Harrington Exclusives that went unanswered. I finally called on repeat until some one named Jordan from reservations answered. Jordan was nice but could only take a list of the problems and made no promises. Here we are more than half way through our trip and the only help we have received is the maintenance crew dropping off a stick lighter with instructions to light the grill with it as carefully as we can.

If you rent with this office be prepared to go it alone and have to purchase basic necessities like a vacuum, brooms and towels.

Jacqueline H.

This unit is bug infested. Throughout our stay, the number of bugs and size of the bugs grew increasingly worse. We understand bugs are common on Kiawah Island and killing a bug or two inside a property isn't unusual, so we did not bring this problem to management's attention immediately. The last two nights we killed about 30 bugs and 3 were cockroaches/Palmetto bugs. I called the rental office to report our concerns and asked to be compensated for our inconvenience. The woman grew very defensive and stated we did not give them a chance to fix the situation. I explained we were on vacation and trying to enjoy our stay. We also did not want to be further inconvenienced by a potential move or extermination service coming into the unit.
The woman I talked to said she would talk to management and email me. After waiting a week for her email and receiving none, I had to call the office back. Also, when we arrived the flowers in the vase on the table were dead and wet laundry was left in the washer. This company is unprofessional and unwilling to make things right with their clients. We have been visiting Kiawah Island for many years and will take our business elsewhere and rent from Kiawah Resort in the future.
I noticed the last review for this unit on the Pam Harrington site was written in May and all the reviews are high, so I am guessing others have shared similar concerns and poor reviews, and Pam Harrington Exclusives internally filters these reviews and chooses to only publish good reviews on their site.

Bailey S.

I would give zero stars if that was an option.
After signing a rental agreement they changed check-in and check-out times on us. Check in was later and check out was 8am. After calling and asking for a later check out time (we had late flights) the lady we spoke with was very rude and said it was a luxury they were open during this pandemic.

Keep in mind we paid $9,300 for one week.
-We were greeted the first day with 2 cockroaches. One in the kitchen and one in bathtub.
-There we no comforters on any of the beds, only $10 blankets from Walmart.
-One towel per person, we had 12 people and spent the majority of our vacation doing laundry for the towels. I called and asked for more towels. They said they would have housekeeping bring them over. Never brought them.

We go to Kiawah often and usually have amazing experiences. This will be the last time we use Pam Harrington Exclusives.

Linda S.

We have rented 8 times from Pam Harrington Exclusive. Beach front homes to condo's. We have been thrilled every time. In fact, our expectations were always surpassed not only in the beauty and quality of the homes but the service of Pam Harrington Exclusives as well. One rental was during our daughters wedding. Betsy, of Pam Harrington Exclusive, allowed me to ship packages to their office for the wedding. Multiply packages over a week and was genuinely happy to help. It was a life saver. Our two favorite homes are 2420 Bent Twig - wonderful, comfortable decor, great location, private on the golf course and close to beach, perfect for a family (or 2 families with 2 kids each). And, 3736 Seabrook Island Rd - right on the beach, close to Pelican and pool, gorgeous house, plenty of room for multiply families. Definite 5 Stars!