Northeast Autobody - Johnston, Rhode Island

Address: 775 Hartford Ave, Johnston, RI 02919.
Phone: 4014378444.
Website: northeastautobodyri.com
Specialties: Auto body shop, Auto repair shop, Car rental agency, Towing service.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Oil change, Mechanic, Restroom, Appointments recommended, Credit cards, Debit cards, Credit cards.
Opinions: This company has 183 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of Northeast Autobody

Northeast Autobody 775 Hartford Ave, Johnston, RI 02919

⏰ Open Hours of Northeast Autobody

  • Monday: 8 AM–4:30 PM
  • Tuesday: 8 AM–4:30 PM
  • Wednesday: 8 AM–4:30 PM
  • Thursday: 8 AM–4:30 PM
  • Friday: 8 AM–4:30 PM
  • Saturday: 8 AM–12 PM
  • Sunday: Closed

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"content": "

Introduction to Northeast Autobody

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When seeking reliable automotive services in Johnston, Rhode Island, Northeast Autobody stands out as a premier choice. This comprehensive service center offers a wide array of solutions catering to various vehicle needs, from extensive repairs to convenient daily transportation options. Based at the address 775 Hartford Ave, Johnston, RI 02919, the facility is well-positioned to serve the local community efficiently.

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Location and Contact Information

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Located at 775 Hartford Ave, Johnston, RI 02919, Northeast Autobody is easily accessible to residents and visitors alike. The Johnston location offers convenient services within the community. For direct communication, customers can reach the team through their telephone number, 401-437-8444, which can be dialed directly using the provided link. To explore their services or learn more about their offerings, visit their website, northeastautobodyri.com. This online platform likely provides additional details about their service capabilities and operational hours.

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Range of Services Offered

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What makes Northeast Autobody particularly noteworthy is its diverse range of services. They operate as a full-service provider, addressing both major collision repairs and routine maintenance needs. Among their specialized areas are comprehensive auto body services, which likely include painting, dent repairs, and frame straightening, ensuring vehicles are restored to their original condition. Essential auto repair services are also available, covering engine diagnostics, transmission work, and other mechanical issues to keep vehicles running smoothly.

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Recognizing that vehicle troubles can sometimes require immediate solutions, Northeast Autobody also functions as an auto repair shop and potentially offers towing services, providing a crucial lifeline when breakdowns occur. Furthermore, they extend their convenience beyond just repairs by also operating as a car rental agency. This dual functionality means customers experiencing vehicle issues can simultaneously arrange for a temporary replacement vehicle through Northeast Autobody, minimizing disruption to their daily schedules.

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Additional Service Offerings

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Customer convenience is enhanced through various additional amenities and services. Basic oil change services are typically performed on-site, addressing fundamental vehicle maintenance needs efficiently. For those seeking expert mechanical diagnosis and repair, their team includes qualified mechanic professionals capable of handling complex automotive challenges. The presence of a functional restroom caters to customers waiting for appointments or visiting for extended periods.

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Facilities and Customer Experience

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The physical infrastructure of Northeast Autobody is designed with customer comfort in mind. The facility boasts an accessible environment, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that all individuals, regardless of mobility, can navigate the premises comfortably and independently.

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Operational best practices include a strong recommendation for appointments, which helps optimize service times and reduces waiting periods for clients. Payment flexibility is offered, accepting both credit cards and debit cards, making financial transactions straightforward for customers. The overall customer feedback, reflected in the 183 Google My Business reviews they currently hold, highlights a consistently positive experience, with an impressive average rating of 4.7/5. This high level of customer satisfaction underscores the quality of work and service standards maintained at Northeast Autobody.

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Customer Feedback Highlights

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Insights from customer reviews reveal several key aspects of the Northeast Autobody experience. The feedback frequently emphasizes the exceptional quality of work performed, with many praising the meticulous attention to detail in restoring vehicles to factory standards. Reviews consistently mention the friendly and professional demeanor of the staff, contributing to a positive customer interaction experience.

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A recurring theme in testimonials is the genuine character of the business owner, Gary, who is often described as honest and customer-focused. This perceived trustworthiness and commitment to customer care appears to be a cornerstone of the business's success. The positive sentiment expressed in reviews like the one praising \"Outstanding Service and Exceptional Work\" and the \"genuine & honest\" owner, combined with the high average rating, strongly suggests that Northeast Autobody delivers on its promises of quality craftsmanship and reliable service.

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Why Choose Northeast Autobody

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For individuals seeking a multi-faceted automotive service provider in the Johnston area, Northeast Autobody presents a compelling option. Their comprehensive service range, including auto body, general auto repair, car rental, and towing, positions them uniquely to address various vehicle-related needs in one convenient location.

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  • Comprehensive Services: From major collision repair and detailed auto body work to routine maintenance like oil changes and basic auto repairs, they cover a wide spectrum of vehicle service requirements.
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  • Additional Convenience: The inclusion of a car rental agency means customers can secure transportation while their primary vehicle is being serviced, and towing services provide immediate assistance in case of breakdowns.
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  • Customer Comfort: The facility is equipped with wheelchair accessible features, ensuring an inclusive experience for all customers. A restroom is also available for those waiting for service.
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  • Professional Staff: Reviews highlight the expertise of mechanics and the friendly attitude of the entire team, contributing to a positive customer experience.
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  • High Quality Standards: Repeated praise for the quality of work and attention to detail suggests a commitment to excellence in all services provided.
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  • Convenient Location: Located at 775 Hartford Ave, Johnston, RI 02919, they are centrally situated to serve the local community effectively.
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  • Accessibility: Calling 401-437-8444 or visiting northeastautobodyri.com provides multiple avenues for inquiries, scheduling, and service information.
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  • Positive Reputation: With 183 reviews averaging 4.7 out of 5 stars, the business has established a strong track record of customer satisfaction.
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Whether you're dealing with a minor fender bender requiring paintwork, experiencing engine trouble needing a qualified mechanic, or simply need a temporary car while your vehicle is being repaired, Northeast Autobody offers a reliable and comprehensive solution. Their combination of technical expertise, customer-friendly facilities, and consistently positive reviews makes them a trusted name in automotive services for Johnston residents and travelers.

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Practical Information for Customers

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To ensure a smooth interaction with Northeast Autobody, customers are advised to consider the following practical tips:

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  • Make an Appointment: While potentially walk-in services might be available, the recommendation for appointments helps guarantee that a service advisor can dedicate adequate time to your specific needs and reduces potential waiting times.
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  • Prepare Payment: As they accept both credit and debit cards, customers should ensure they have a valid card ready for payment processing.
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  • Provide Vehicle Details: When contacting or visiting, having information about the nature of the vehicle issue or the specific service required can facilitate a faster and more accurate assessment.
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  • Utilize Their Website: The website (northeastautobodyri.com) can be a valuable resource for finding detailed service descriptions, verifying business hours, and potentially booking appointments online.
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  • Accessibility Considerations: The wheelchair accessible entrance and parking lot ensure a comfortable experience for all customers.
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  • Service Timeline: While the duration of specific services varies, inquiring about estimated timelines can help manage expectations, particularly for time-sensitive needs.
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In summary, Northeast Autobody provides a holistic approach to automotive care, combining extensive repair capabilities with essential conveniences like car rental and towing. Their Johnston location, accessible contact information, and reputation for excellent service make them a valuable resource for anyone in need of reliable vehicle maintenance or repair in the area.

\n",
"summary": "Northeast Autobody provides comprehensive auto body, repair, rental, and towing services in Johnston, RI, known for quality work and positive customer reviews.",
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👍 Reviews of Northeast Autobody

Northeast Autobody - Johnston, Rhode Island
Lisa A.
5/5

NORTHEAST AUTO BODY
Outstanding Service and Exceptional Work!
The owner Gary is so genuine & honest. You can tell he truly cares about his customers and the service his shop provides.
The staff is equally fantastic, friendly and detailed-oriented.
If you are looking for a shop that offers quality work that’s done to perfection.
Northeast Auto Body is the place!!!!

Thank you for exceptional work!!!

Northeast Autobody - Johnston, Rhode Island
Brittany P.
5/5

NE Autobody was incredible to work with. From start to finish they were willing to help, honest and transparent. It took about 2.5 weeks to fix my van and the work is impeccable. They were even able to put me in a loaner so I don’t have to pay for a rental. 10/10 recommend.

Northeast Autobody - Johnston, Rhode Island
Rick R.
5/5

I’m extremely happy I took my car here! Dave the mechanical shop manager is the best! Always communicated with me, took care of the misdiagnosed issues by another shop, actually fixed my car and all with reasonable time and pricing. I highly recommend Northeast to everyone and in my opinion they should be the only shop around period to take your car to. I came in a customer and left as friend, I can go on forever about everything that makes this shop the best ever, but I will honestly say I love this shop and their customer service is the best! Never mind 5 stars they are a 10+ star rating as far as I’m concerned!

-Ricardo

Northeast Autobody - Johnston, Rhode Island
Dante F.
1/5

Northeast body shop is not a shop I would trust for the Johnston location. I was recommended to this shop by a family member and on top of it, the manager said to me that they were the place to go and the other shop I had intended to contact was not the one. Since I was recommended by a family member to go to northeast, I trusted that they were rite for my vehicle needs. They were friendly and welcomed me with open arms.well all I am going to say is don’t judge a book by its cover. Once I gave my keys to the shop, was I in for a treat. A month later after waiting, I did a look around once I received the vehicle back.I noticed the interior was not shampooed properly. Also, the plastic was greasy and grimy from the chemicals they have used. When it came to the exterior, there was swirl marks and scratches in the paint like they didn’t even do their job. The exterior plastic and rubber has left over wax. On top of it, my rear drivers tail light was damage since you have to remove the tail lights to replace the rear bumper. All I went there for was a rear bumper replacement but they suggested the auto detailing, on top of body work. I was let down and had to buy a whole new tail light on top of a auto detail else where. I suggest anyone who thinks about this place, should beware of the careless quality they give out.

Northeast Autobody - Johnston, Rhode Island
Annemarie D.
5/5

First time here. Owner and staff are amazing. Treated me like family and made me feel comfortable getting the work done. Car was repaired in a timely manner and work is impeccable. Car returned to me looking better than when I bought it.

Northeast Autobody - Johnston, Rhode Island
John B.
5/5

I’ve been going to North East for YEARS. I don’t trust any body shop in RI besides these guys. All the management and owners are more then helpful. They always treat you with respect and treat your car like they own it. Never disappointed when I get my car back from them. If your on the fence on where to get your car fixed after an accident don’t look any further, north east is the place to go !

Northeast Autobody - Johnston, Rhode Island
arianna M.
5/5

Man everytime I come to this establishment they don’t disappoint. They make you feel like family go above and beyond. Car was expect to be done in three weeks and it was done a week in advance. They make the paperwork easy to fill out. You go in and out. If need a rental They provide you with the best cars.

Northeast Autobody - Johnston, Rhode Island
Annie M.
5/5

Excellent customer service from the staff.. friendly and accommodating.. the shop was definitely cool and clean. I would absolutely do business again and recommend. 🚘 🏍 🚗
Thank you N.E
A.M.D

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