Nissan of Sumter - Sumter, South Carolina

Nissan of Sumter: A Comprehensive Overview

Nissan of Sumter stands as a premier automotive destination located at 2600 Broad St, Sumter, SC 29150. With a dedicated phone number, 8034693424, and a user-friendly website, nissansumtersc.com, this dealership offers a complete range of services and vehicles for discerning drivers. It’s a respected institution within the Sumter community and beyond, consistently praised for its customer service, wide selection, and commitment to automotive excellence.

Specialties encompass a broad spectrum, reflecting a truly integrated automotive experience. Nissan of Sumter operates as a dedicated Nissan dealer, specializing in the sale of new and used Nissan vehicles. Furthermore, they function as a comprehensive auto parts store, ensuring readily available components for vehicle maintenance and repairs. Their auto repair shop provides expert diagnostics and service, while the specialized brake shop focuses on the critical safety component of braking systems. Recognizing the complexities of vehicle financing, Nissan of Sumter also serves as a car finance and loan company, offering tailored solutions to meet individual financial needs. For those seeking flexibility, they provide a car leasing service, catering to diverse driving preferences. Beyond sales and repair, the dealership boasts a robust car repair and maintenance service, alongside an engine rebuilding service, addressing a variety of mechanical requirements. Finally, they maintain a substantial inventory of used car dealer vehicles, offering a diverse selection at competitive prices.

Location and Accessibility

The dealership’s location at 2600 Broad St in Sumter, South Carolina, provides convenient access for residents throughout the region. It’s strategically situated to serve a substantial customer base. Nissan of Sumter prioritizes accessibility for all patrons, offering several onsite services to enhance the customer experience. Delivery options are available, simplifying vehicle acquisition for those unable to visit the dealership directly. The facility is designed with inclusivity in mind, featuring a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot. Convenient services like oil change and general repair services are readily available. Customers can utilize various payment methods, including debit cards and secure NFC mobile payments, alongside traditional credit cards.

Customer Feedback and Reputation

Nissan of Sumter has garnered considerable positive attention from its clientele, as evidenced by the substantial 1881 reviews on Google My Business. The average opinion is 4.6/5, reflecting a consistently high level of customer satisfaction. Testimonials frequently highlight the exceptional service provided by staff members like Ms. Savannah, who is repeatedly commended for her knowledge, friendliness, and professionalism. Customers appreciate the dealership’s efficient processes, with minimal waiting times, even for early appointments. The pristine condition of the waiting area and restrooms – characterized as “spit shiny” – further contributes to a positive perception of the facility.

Recent buyers have lauded the dealership’s welcoming atmosphere and the expertise demonstrated by staff such as Mitch, who diligently explained new vehicle features and connected customer phones. The dealership’s commitment to providing a first-rate experience is consistently expressed. Many customers specifically recommend Nissan of Sumter to others considering a purchase or service, emphasizing the value of both new and used Nissan vehicles available. The dealership’s reputation is built on a foundation of trust, transparency, and a genuine dedication to customer needs. The positive feedback underscores a commitment to not just selling vehicles, but cultivating long-term customer relationships.

Key Features and Amenities

• Extensive Vehicle Inventory: A wide selection of new and used Nissan vehicles to suit various budgets and preferences.
• Comprehensive Service Department: Skilled technicians providing a full range of repair and maintenance services.
• Parts Department: Readily available Nissan parts and accessories.
• Finance Services: Competitive financing options tailored to individual customer needs.
• Leasing Programs: Flexible leasing plans for those seeking alternative ownership models.
• Customer-Focused Approach: Dedicated staff committed to providing exceptional service and building lasting relationships.

In conclusion, Nissan of Sumter offers a compelling combination of vehicle selection, service expertise, and customer-centric values. Its strategic location, accessibility features, and positive reputation solidify its position as a trusted automotive resource within the Sumter area. Potential customers are encouraged to explore the nissansumtersc.com website for more detailed information and to schedule a visit.

👍 Reviews of Nissan of Sumter

Frank B.

5/5

Great Service Experience Ms. Savannah was our intake agent representative. She was knowledgeable and Friendly and Professional. Time waiting on vehicle was not bad. Basically we were 30 minutes early for our appointment. 5 Star location and clean waiting area and spit shiny bathrooms.

Steven E.

5/5

Recently bought a truck and car from Sumter Nissan. The staff was friendly and professional. Mitch connected our phones to the cars. He also went over all the new features that we didn't know about. Facility first rate too. Would definitely recommend them if you're in market for a used or new Nissan.

Stacy G.

2/5

Update: Service manager reached out and is working on a resolution. I’ll update again based on follow-through

I had service done at Nissan of Sumter yesterday and asked about getting my leather seat fixed since we bought the interior protection plan. I was told their guy would be there between 9 and 10 AM today.

Before heading over, I called at 9:30 AM and was told he’d actually be there between 10 and 10:30 AM. I live 30 minutes away, but I made the drive and got there a little before 10 AM. I let the service department know I was waiting, and they said they’d let me know when he arrived.
• 10:40 AM: Checked in—no sign of him.
• 11:20 AM: Asked again—same vague response.
• 11:50 AM: Asked one last time, and they said they checked, and he still wasn’t here.

At that point, I told them I was done wasting my time and heading home. Their response? A vague, “Someone will call you.”

So not only did I sit there for nearly two hours, but I also wasted an hour of driving for absolutely nothing. I get that they’re busy, but if the guy was running late or wasn’t coming, just say so instead of making me wait around.

I had two jobs to get to today, but instead, my entire morning was wasted. Terrible communication, zero respect for customers’ time. If you have other things to do, don’t count on them to keep you updated.

Rambo J.

1/5

Horrible place of business. Employees are rude, do not speak, nor will they offer any help. Went in to simply purchase some oil and an oil filter. Stood at the parts desk for 15 minutes before someone finally came out. I was then told that they do not sell oil (in believable) but they had the filter. I specified TWICE that it was for a 2024 Z, and was still given the wrong filter. Avoid this place at all costs.

Samuel I.

5/5

I bought a 2023 Maxima Platinum from them. They didn't have the one that I wanted but my salesman Leon Winn located the car within 24 hours . I spoke with another dealer prior and they told me that the car was not available within 500 miles. But Leon found the car at another dealer in South Carolina. I will definitely buy my next car from them.

Patrick C.

5/5

Great sales and service. Highly recommend you give them a try when you buy a new or used vehicle

Michael B.

5/5

Yesterday, I purchased a vehicle at this Nissan dealership. I drove more than 700 miles to trade in our current vehicle, so making sure things were right before the sale was very important. Prep, my sales person, was great! She was very thorough and helpful with all of my questions. Everything was just as expected when I got there. Tremaine, Cameron and LJ also helped and did a great job! Thank you all!

Deb B.

5/5

Nathan is an amazing salesman. He actually takes the time to listen to what the customer is saying. He works hard to answer all of your questions and provide the best deal for the customer.