Motto Mortgage Excellence - Plano, Texas

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Motto Mortgage Excellence: A Premier Mortgage and Finance Brokerage

Motto Mortgage Excellence, established at 500 N Central Expy suite 500, Plano, TX 75074, stands out as a leading mortgage and finance brokerage service in the region. With a strong commitment to diversity and inclusivity, the company prides itself on being Latino-owned, veteran-owned, and women-owned. Their dedication to customer service is evident in their online appointment booking, onsite services, and fully accessible facilities. Motto Mortgage Excellence is highly recommended for those seeking a seamless home financing experience, as reflected in their impressive average customer rating of 4.9/5 across 13 Google My Business reviews.

Location and Contact Information

Motto Mortgage Excellence is conveniently located at 500 N Central Expy suite 500, Plano, TX 75074, making it easily accessible for clients from various parts of the Dallas-Fort Worth area. For those needing to reach out, the company can be contacted via phone at 214-550-6469. Their website, mottomortgage.com, provides comprehensive information about their services and processes, ensuring potential clients are well-informed before making contact.

Specialties and Services

As a mortgage broker and finance broker, Motto Mortgage Excellence offers a wide array of services tailored to meet the diverse needs of their clients. Their expertise spans across various mortgage types, including fixed-rate and adjustable-rate mortgages, as well as home equity loans and lines of credit. The company's comprehensive approach ensures that clients receive personalized advice and options to suit their financial goals and circumstances.

Key Features and Accessibility

Motto Mortgage Excellence goes above and beyond to create an inclusive and accessible environment for all clients. Their office is fully wheelchair accessible, with a ramp leading to the entrance, accessible parking spaces, and restrooms. The seating area is also designed to be accessible, ensuring that clients with mobility challenges can comfortably conduct their business. The company's commitment to LGBTQ+ friendliness and providing a transgender safe space further underscores their dedication to inclusivity.

Appointment Process and Customer Experience

The company emphasizes the importance of appointments, maintaining a professional and organized approach to their services. While appointments are required, this ensures that clients receive personalized attention and that their time is efficiently utilized. One of the highlights of their service is the availability of their experienced professional, Mark Gray, who not only excels in his role but also takes a highly personalized approach. Clients rave about their interaction with Mark, noting his professionalism, competence, and the ease he brings to the entire mortgage process. The feedback on Google My Business reflects this satisfaction, with an average rating of 4.9/5, indicating a truly exceptional customer experience.

Customer Testimonials and Opinions

Testimonials from satisfied clients further illustrate the quality of Motto Mortgage Excellence's services. A recent reviewer highlighted a successful refinance that secured them an excellent rate of 2.25%, attributing the success to the company's professional guidance and continuous communication. The experience is described as very positive, with a strong emphasis on the professionalism and competence of the staff. This glowing review, among others, underscores the company's reputation for excellence in the mortgage industry.

Additional Points of Interest

Beyond their commitment to accessibility and inclusivity, Motto Mortgage Excellence stands out for its comprehensive financial advisory services. As a boutique brokerage, they offer a depth of knowledge and personalized service that larger institutions may lack. Their online platform complements their onsite services, allowing clients to book appointments and manage their mortgage needs efficiently from anywhere.

Recommendations for Prospective Clients

For anyone considering mortgage refinancing or seeking essential finance services, Motto Mortgage Excellence is highly recommended. Their transparent processes, coupled with a highly skilled team, make them an ideal choice for clients looking for a reliable and personalized mortgage experience. The company's proactive approach to customer service, combined with their accessibility features, ensures that clients can navigate the often complex mortgage process with confidence and ease. Whether you're a first-time homebuyer or looking to optimize your current mortgage, Motto Mortgage Excellence offers a comprehensive solution that is both professional and tailored to individual needs.

Summary

Motto Mortgage Excellence is a Latino-owned, veteran-owned, and women-owned mortgage and finance brokerage located in Plano, TX, known for its exceptional customer service, inclusive facilities, and highly competitive mortgage rates. With a strong online presence and a commitment to accessibility, the company stands out in the competitive mortgage industry, earning a 4.9/5 average rating from satisfied clients.

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👍 Reviews of Motto Mortgage Excellence

Jason H.

5/5

I just re-financed my home and got a great rate (2.25). Dealing with Motto Mortgage was a very positive experience. I first met with Mark Gray who is a very competent and professional person. You can tell right away that he is an absolute master at this. He talked me through the entire process and kept me informed continuously. Mark is available to you like you are the only thing going on in his world, he made this process SO EASY. I would HIGHLY recommend this company to anyone looking to finance a home.

Wanda S.

5/5

Matthew and Rolando have done a spectacular job in helping me refinance my home. They have gone above and beyond in not only helping me get my home refinanced, but helping sort out the VA process. They take a personal interest in the well being of their clients. My husband had passed right before I refinanced and they helped expedite my spouse VA benefits not only to help with the refinance, but to help me. I would highly recommend Motto Mortgage and Matthew and Rolando to everyone!

Alex P.

5/5

I have to say that there was some hiccups along the way with my refinance of my mortgage. However, my loan officer Mark Gray was extremely attentive and responsive to my every requests for updates. Mr. Gray went above and beyond what I expected and was attentive on every update that I needed to know about. His hard work and dedication to my customer satisfaction was something that is a rare characteristic. Mark, made my experience very pleasant even with the hiccups that occurred, Mark made it worth while. This company worked extremely hard for me and ensured that I got the best interest rate that the market could provide. Overall, I’m extremely satisfied with Motto Mortgage and have nothing but good things to say about this company. However, I have to say that my loan officer Mark Gray is what set this company apart from others.

Liz C.

5/5

Refinancing can be a lengthy process, there were some hiccups. After we ironed those out, the refinance went well and the team was very responsive, professional, and answered any and all of my answers in a timely fashion. I think there is always a bit of room for improvement, but what the team lacks in partnership support (initially), they made up for in perseverance. Thank you, Motto Mortgage

Kendra

5/5

Matthew and Rolando were very patient, responsive, and always willing to answer any questions I had about the process. Overall, a good experience for my first time refinancing my house. Definitely recommended.

Mike M.

5/5

This has been the best experience I have had with a mortgage. They were responsive, had the best rates and worked with me all the way. In fact they were a full percentage lower than the rest. I would recommend Motto as the first place to go.

Katy H.

5/5

The Motto Mortgage Team is awesome! Cutberto and Rhonda and their entire team are responsive and always helpful!

K C.

5/5

Mark and Rolando are outstanding! Open and honest.