Merus Wines - St Helena, California

If you're looking to explore the exquisite world of wine, Merus Wines, located at 424 Crystal Springs Rd, St Helena, CA 94574, United States, is definitely a destination worth considering. This winery stands out not just for its quality offerings but also for its commitment to accessibility and customer satisfaction.

With a phone number 707-251-5551, customers can easily reach out to inquire about their products or arrange a visit. Their online presence, accessible via meruswines.com, provides a wealth of information about their specialities and services.

Specialties: As a winery, Merus Wines focuses primarily on producing and selling fine wines. Their dedication to crafting exceptional beverages is evident in their selection and variety.

For those interested in a memorable experience, Merus Wines offers delivery services, making it convenient for customers to enjoy their wines from the comfort of their homes. Moreover, the winery is fully wheelchair-accessible, featuring a wheelchair-accessible car park and an entrance that accommodates mobility needs. This inclusivity ensures that everyone can enjoy the charm of the winery.

Payment options are also versatile, accepting Debit cards, enabling NFC mobile payments, and accepting Credit cards. This variety caters to the preferences of all potential customers.

Customer feedback is an essential indicator of a business's quality, and Merus Wines has garnered `13 reviews` on Google My Business, with an impressive average opinion of 4.2/5. This high rating reflects the winery's commitment to excellence and customer service.

Visiting Merus Wines offers more than just a taste of fine wine. It's an opportunity to experience a place that values its customers and strives to make every visit enjoyable. Whether you're a wine enthusiast or simply looking for a unique outing, Merus Wines promises to deliver a memorable experience.

To learn more about their incredible selection, special events, or simply to place an order, we highly recommend visiting their website. Here, you can delve deeper into what they offer and possibly even plan a visit. Don't miss the chance to taste the excellence that Merus Wines has to offer.

Contact Merus Wines today through their website or call them at 707-251-5551 to start your journey into the world of premium wines. Their accessibility features and diverse payment options make it easy for anyone to connect and enjoy their exquisite offerings.

👍 Reviews of Merus Wines

Gabriel T.

1/5

I ordered a box of wine at the end of last year and it was sent to the wrong address. Then I contacted the person that handled the order but he was leaving the company so I got caught in the transition without getting my order. The new person in charge, John Mangano finally answered my calls and agreed to send me a new box, 2 months later I still hadn't received it, he failed to ship it on 2 or 3 occasions because there was always something wrong with FedEx or the weather in Napa. Last attempt was to ship it next day (overnight) to which I said repeatedly not to send it on Friday because of the risk of it getting stuck during the weekend at a FedEx warehouse and this will defeat the purpose… guess what, yes, I was right, the box was tendered to FedEx on Friday, and got stuck at a warehouse in Memphis during the weekend and now I’m refusing the package, I called twice, sent emails and everything has being ignored…

Terrible costumer service, shipping practices and nonexistent ownership and willingness to make things right. If this is any reflection of how the quality of wine will be moving forward then that is a shame.

Marina V.

4/5

Loved the wine and the beautiful tasting room! I was surprised there were only 2 wines we could taste, but I guess it's becoming quite typical in Napa.

Brianna B.

1/5

Horrible experience. We were referred to Merus through a driver we love in Napa and booked an appointment for 10am for our group. When we arrived at the gate, it was closed (understandable for an appointment-only winery). We called at the gate intercom and from our cellphones for 30 minutes - no answer. No follow-up from anyone at the winery. Atrocious customer service, embarrassing reflection on the winery. So disappointing.

Ron S.

5/5

The Merus cab is sensational. We also enjoyed the the Altus chard.

Orange S.

5/5

Pretty amazing wine. If you get the opportunity, definitely try this brand. Especially the older vintages.

Evan W.

5/5

Incredible experience and great wine on top of it. Would highly recommend

Christopher G.

5/5

Merus Wines is a superior experience.

Scott C.

5/5