Lotus West Property Management - Los Angeles, California

Zu Z.

Unfortunately, I can not give a good review. Once we filled out an application, they went MIA. No calls were returned, and emails were ignored. Brandon never got back to us.

Edit since obviously someone is not telling the whole truth.

Brandon knew that I had just moved here from Germany as an international student. Hence, I don't have an SSN or a credit score. He said that's not a problem as long as I can find a co-signer. So please get your facts right. The lack of communication or better, the ignoring part is what was super unprofessional. Before the application, he was quick to return emails, text messages, and calls. Once the application was turned in and paid, he was somewhere in Nirvana. He never once returned any calls, emails, or messages to let me know what was going on. And that is very unprofessional.
So please don't make up any lies. Because I was always very transparent from the beginning and Brandon knew about it.
I understand you protect your employees, but this is wrong.

Brandon C.

I have been working with Lotus West Properties for over a year now, and my experience has been nothing short of exceptional. From the very beginning, their team demonstrated professionalism, efficiency, and a deep understanding of the property market, which greatly benefited my rental business. They have consistently found reliable tenants, managed property maintenance issues promptly, and ensured that my properties remain profitable with minimal vacancy rates. Their communication is outstanding; they keep me informed with regular updates and are always available to answer any questions or concerns I might have. What impresses me the most is their dedication to going above and beyond to ensure both landlords and tenants are satisfied. Choosing Lotus West Properties has been one of the best decisions for my investment properties. I highly recommend their services to any landlord seeking a trustworthy and competent property management partner.

Zach C.

Since Lotus has taken over management of our building, there has been a noted improvement in the quality of living here. It has become easier and more efficient to pay rent. The maintenance team has become faster and more reliable, with office staff checking regularly that maintenance was performed in a satisfactory and timely fashion. Moreover, the office staff has helped mediate issues with other tenants, often finding quick and helpful resolutions. Highly recommend.

Alice B.

From the moment I moved in, the property management team has been amazing. They made the leasing process smooth and hassle-free. Any concerns I've had were dealt with promptly, and they genuinely care about their tenants' needs. I feel secure and valued as a tenant, which is why I give them five stars without hesitation.

Ma G. C. R.

Living here has been a breeze thanks to the fantastic property management. Maintenance requests are handled promptly, ensuring a comfortable living environment. The property is well-maintained, and the team's communication keeps us informed about everything. The online portal is a lifesaver for rent payments and maintenance requests.

Mark E.

I've been living in a Lotus West property for about 2 years. So far the experience has been great. I moved to LA from NYC and have to say this experience has been a breadth of fresh air (literally and figuratively).

I could tell from my initial email correspondence with them that they were legit. It was very difficult to apartment search from 3,000 miles away, but I remember Lotus West had an accurate listing and also sent me multiple video walkthroughs of the unit. This seems like something you'd expect, but not many Landlords/Management companies were willing to do that.

The experience of living here has been equally pleasant. Whenever something needs repairs it's been easy to get them scheduled and completed. They keep the building clean and curate a friendly vibe overall that makes it a nice place to live.

Liliana D. H.

As a property owner, my experience with this firm has been exceptional. They've turned property management into a worry-free venture. Their strategies for maintaining high occupancy rates and ensuring tenant satisfaction have translated to consistent returns.

Lizbeth S.

Our partnership with this property management firm has been a win-win. Their commitment to property owner success empowers us to optimize rental income and property value. The seamless maintenance process and informative communication allow us to excel in our role.