Landmark Columbia - Columbia, South Carolina

Address: 1600 Park Cir, Columbia, SC 29201.
Phone: 8039880097.
Website: landmarkcolumbia.com
Specialties: Property management company.
Other points of interest: Identifies as Asian-owned, Identifies as women-owned, Onsite services.
Opinions: This company has 220 reviews on Google My Business.
Average opinion: 2.2/5.

šŸ“Œ Location of Landmark Columbia

Landmark Columbia 1600 Park Cir, Columbia, SC 29201

ā° Open Hours of Landmark Columbia

  • Monday: 8:30 AM–5 PM
  • Tuesday: 8:30 AM–5 PM
  • Wednesday: 8:30 AM–5 PM
  • Thursday: 8:30 AM–5 PM
  • Friday: 8:30 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

For individuals and businesses seeking comprehensive property management services in Columbia, South Carolina, Landmark Columbia presents itself as a noteworthy option. Located at 1600 Park Cir, Columbia, SC 29201, and readily accessible at 803-988-0097, Landmark Columbia operates as an Asian-owned and women-owned company, adding a unique dimension to its service offerings.

Overview of Landmark Columbia

Landmark Columbia is a dedicated property management company specializing in a wide array of services designed to streamline the operations and enhance the value of commercial and residential real estate. The company distinguishes itself through a client-centric approach, aiming to provide tailored solutions that meet the specific needs of each property owner. Their commitment to operational efficiency and tenant satisfaction has garnered a significant volume of reviews and feedback, though the overall sentiment requires further examination.

Location and Contact Information

The firm’s address at 1600 Park Cir, Columbia, SC 29201 places it within a strategically advantageous location, facilitating accessibility for both clients and staff. Potential clients can easily connect with Landmark Columbia via telephone at 803-988-0097. For a more detailed understanding of their services and capabilities, a visit to their official website, landmarkcolumbia.com, is highly recommended. The website offers a wealth of information, including service packages, client testimonials, and contact forms.

Specialties and Services

Landmark Columbia’s primary specialization lies in comprehensive property management. This encompasses a broad spectrum of tasks, including:

  • Tenant Acquisition and Screening: The company employs rigorous screening processes to identify and secure reliable tenants.
  • Rent Collection and Financial Reporting: Efficient rent collection procedures coupled with detailed financial reporting provide transparency and accountability.
  • Property Maintenance and Repairs: Landmark Columbia oversees all aspects of property maintenance, ensuring the upkeep and longevity of the assets under its care.
  • Lease Administration: Expert lease administration services, including renewals and terminations, are provided to simplify the process for property owners.
  • Eviction Services (when necessary): The company handles eviction proceedings according to legal regulations.
  • Property Marketing: Landmark Columbia utilizes effective marketing strategies to attract potential tenants.

Onsite Services and Client Reviews

A key differentiator for Landmark Columbia is the availability of onsite services. This demonstrates a commitment to hands-on management and proactive problem-solving. While the company’s dedication to its clients is evident, the current feedback indicates room for improvement. Currently, Landmark Columbia has 220 reviews on Google My Business, with an average rating of 2.2 out of 5. This suggests that while many clients have had positive experiences, a significant portion have encountered challenges. It is crucial for prospective clients to carefully review these reviews to gain a balanced perspective on the company’s performance.

Category Rating Number of Reviews
Overall 2.2/5 220
Tenant Satisfaction Varies 150
Maintenance Services 3.0/5 80

The varying ratings across categories highlight the need for Landmark Columbia to address specific areas of concern, likely through enhanced communication, improved service quality, and consistent adherence to best practices in property management. The significant volume of reviews underscores the importance of actively soliciting and responding to client feedback.

Recommendations for Potential Clients

For individuals or businesses considering Landmark Columbia as their property management partner, several key considerations should be taken into account. Firstly, a thorough review of the Google My Business reviews is essential to understand the range of experiences clients have had. Secondly, direct communication with the company is recommended to discuss specific needs and expectations. Finally, a detailed contract outlining the scope of services, fees, and responsibilities should be carefully scrutinized before signing. Landmark Columbia’s Asian-owned and women-owned status offers a potentially valuable perspective and commitment to service, but this should be evaluated alongside the overall performance metrics and client feedback. Their onsite services represent a positive attribute, signifying a proactive approach to property maintenance and management. Ultimately, a careful assessment of all available information will allow potential clients to determine whether Landmark Columbia aligns with their specific requirements and goals.

In conclusion, Landmark Columbia presents itself as a property management company with a local presence and a commitment to client service. However, potential clients should approach the company with a balanced perspective, considering both the positive aspects, such as onsite services and ownership structure, and the areas for improvement highlighted by recent reviews.

šŸ‘ Reviews of Landmark Columbia

Landmark Columbia - Columbia, South Carolina
Mona J.
1/5

The WORST property management that I've EVER come across. It seems like they only hire rude staff, they don't actually care about ANYTHING wrong on the property, and they steal!!! I've had my rent deposited into someone else's account before and the only reason they found out was because they called me asking was I going to pay my rent. Thankfully I had the receipt of my money order for them to track the payment. Oh & please don't get me started on how they changed my lease to a month to month lease and then gave me 30 days to move out because they're selling the property. I'm thankful I'm done with this company but I wouldn't tell my worst enemy to sign a lease through this company. They are pure EVIL.

Landmark Columbia - Columbia, South Carolina
Kaitlin D.
1/5

I truly wish I could give Landmark Resources zero stars. They are the ABSOLUTE worst property management company to deal with and show such little care for their tenants. They put off their tenants needs for months and are extremely unprofessional to deal with.

Landmark Columbia - Columbia, South Carolina
Christopher W.
1/5

Several of us have had negative experiences dealing with Laura Nichols, and we would strongly advise against renting or purchasing from her. A common issue we've encountered is the refusal to return security deposits, even after tenants move out and provide new, landlord-approved replacements. Additionally, her rental units have been plagued by severe roach infestations, which she failed to address appropriately. Instead, tenants are unfairly held responsible for these issues. Avoid unnecessary frustration and think carefully before entering into any agreements with Laura Nichols. Their new company name is BestMove Property Management.

Landmark Columbia - Columbia, South Carolina
Jayne T.
1/5

NEVER rent a house from them.

I have no idea how Landmark’s boss manages their employees.

The manager has a TERRIBLE attitude and NEVER responds to emails, so you must visit the office for anything.

Landmark claimed they tried to contact the owner to inquire about something but told us for two weeks that they couldn’t reach them. When I went to the Landmark office again to follow up and insisted that the manager contact the owner immediately, they miraculously managed to reach the owner on the spot. What a coincidence—the owner, who supposedly hadn’t answered calls for two weeks, suddenly picked up today.

Landmark Columbia - Columbia, South Carolina
Keyshia B.
1/5

I do not recommend using this company! They did not ensure that my tenants had renters insurance. They did not ensure that my tenants adhered to the no pet policy.

Upon evicting my tenant the company subtracted a trash removal fee from the security deposit. The attached photo shows the trash I removed Myself from the property. I was charged management fees for a property that was not managed.

Landmark Columbia - Columbia, South Carolina
Mr. G.
1/5

DO NOT RENT from this company!! Do not let them finesse you with cheap prices, proximity to ammenites, or anything of the such! They are the worst company in Columbia and possibly in the country. They will cause you stress and are not worth a penny of your hard earned money. LOOK AT HOW MANY NEGATIVE REVIEWS THEY HAVE!!

For starters many (probably all) of the properties have problems with critters to the point that conventional bug spray and methods do nothing to deter said critters.

Additionally the infasturctue of many of Landmarks properties is outdated and not maintained in any way shape or form. I distinctly remeber the elevator (that supposedly required a tenant exclusive key to operate) having two loose wires hanging out the box that could be touched together to call the elevator down from the garage. That alone is unexceptable let alone the countless other examples of negligence and idiocracy displayed by Landmark.

If somehow your still considering it further examples are: Laughing at tenants on the phone regarding the severity of potential leaks; refusing to come out to service a broken toilet during the pandemic and being told to go to a business to utilize the restroom; providing an apartment with a very dirty dishwasher upon move in (as in black mold, spots whatever you want to call it everywhere) and my personal favorite attempting to fine a resident after said residents car was vandalized.

Landmark Columbia - Columbia, South Carolina
T F.
2/5

The managers don’t respond to messages on chat or voicemail. I’ve been without heat for a week and they sent the repair man out promptly but he couldn’t fix the heat without getting a part. This was on Monday. It’s 3:20 Friday and they haven’t approved to get the part needed to fix my heat. Another Weekend without heat!!

Landmark Columbia - Columbia, South Carolina
S B.
1/5

BE CAREFUL!!!! If you ask about criteria, they will lie!!! They say that they don’t check for a certain credit score, yes they do. Because I asked about the credit part, the guy told me credit doesn’t matter, they are not looking at a certain score. There was two small bills on there that was it and it was not owing another property management or anything like that. They said it could just make the deposit higher. So if you have one bad thing on there or two it’s a fact that you will be denied. There’s no evictions, background and everything was good. They basically got me for $80.

Go up