HPS Management of Charleston, SC Lowcountry - North Charleston, South Carolina

Introduction to HPS Management of Charleston

HPS Management of Charleston, SC Lowcountry is a reputable and established property management company serving the Charleston area. Located at 6650 Rivers Ave, North Charleston, SC 29406, United States, the company provides a comprehensive suite of services designed to assist homeowners’ associations (HOAs) and property owners in effectively managing their communities. With a dedicated team and a commitment to client satisfaction, HPS Management has garnered a strong reputation for responsiveness, efficiency, and a proactive approach to community needs. Contact them at 8438061500 or visit their website at hpsmanagement.com to learn more.

Location and Contact Information

The company’s physical address is 6650 Rivers Ave, North Charleston, SC 29406. This strategic location allows for convenient on-site services and accessibility for clients. They can be readily reached via telephone at 8438061500. Their website, hpsmanagement.com, provides detailed information about their services, team, and community resources.

Services Offered – A Detailed Examination

HPS Management specializes in providing a wide range of property management services tailored to the specific needs of HOAs. These services typically encompass:

• Financial Management: This includes budget preparation, financial reporting, collection of assessments, and disbursement of funds for maintenance and capital improvements.
• Vendor Management: The company diligently manages relationships with contractors, vendors, and service providers, ensuring competitive bids and quality workmanship.
• Architectural Review: A crucial aspect of their service is facilitating the architectural review process, streamlining approvals and minimizing delays – as highlighted by positive feedback regarding their efficient processing of submissions.
• Reserve Studies: They conduct reserve studies to assess the financial health of the community and ensure adequate funds are allocated for future repairs and replacements.
• Rule Enforcement: HPS Management assists with the enforcement of HOA rules and regulations, maintaining order and preserving property values.
• Community Communication: Maintaining open and transparent communication with residents is a priority, keeping them informed about important decisions and community events.

Key Features and Amenities

HPS Management distinguishes itself through several key features, including:

• Veteran-Owned Business: The company proudly identifies as veteran-owned, reflecting a commitment to supporting the community and upholding strong values.
• Online Appointments: Convenient online appointment scheduling simplifies the process of connecting with the team.
• On-Site Services: Their presence in North Charleston allows for readily available on-site services, providing a responsive and accessible approach to client needs.
• Wheelchair-Accessible Car Park: Demonstrating a commitment to inclusivity, HPS Management provides a wheelchair-accessible car park, ensuring accessibility for all visitors.
• Appointment Required: Appointments are generally required to ensure focused attention and efficient service delivery.

Client Feedback and Reputation

HPS Management consistently receives positive feedback from its clients. As evidenced by 53 reviews on Google My Business, the average opinion is a noteworthy 4.8/5. The reviews consistently praise the team’s responsiveness, communication skills, and efficiency. Specifically, feedback frequently highlights the dedication and promptness of Daph and the HOA team. Many clients commend the team’s ability to swiftly provide information and guide them through the approval process, as demonstrated by a client who appreciated Daph’s quick responses and helpfulness in securing fencing approvals. The company’s proactive communication and commitment to resolving issues efficiently contribute to a positive client experience. Furthermore, the streamlined architectural review process, facilitated by the team, is frequently cited as a key benefit. This emphasis on clear communication and efficient processing suggests a dedication to building strong, trusting relationships with clients and ensuring a smooth and hassle-free management experience.

Conclusion

In summary, HPS Management of Charleston, SC Lowcountry presents itself as a professional, reliable, and client-focused property management company. Their commitment to excellent service, combined with features like veteran ownership and accessibility, positions them as a valuable resource for homeowners’ associations and property owners in the Charleston area. Their dedication to responsiveness and proactive communication, as reflected in their positive client reviews, further solidifies their reputation as a trusted partner in community management. Potential clients seeking a dedicated and efficient property management solution should strongly consider HPS Management.

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👍 Reviews of HPS Management of Charleston, SC Lowcountry

antheus H.

5/5

Daph and the HOA team have been very responsive process architectural review submissions. I really appreciate the way they communicate when they need anything and how efficient they process all the request.

Rebekah O. H.

5/5

Great communication, specifically from Daph. She was very quick with her responses and very polite. She got me any and all information I needed to make quick work of getting approvals on our fencing so there were no delays in the process.

Christine E.

5/5

If your community is going through tough changes, I recommend HPS as your new management company and specifically, Liz as your management representative. Liz has helped us maintain a positive outlook while bringing our community back to where it needs to be. She always speaks clearly, responds quickly, and is on top of her game when it comes to any problem or question that our community brings her. Hiring Liz was one of the best decisions and I couldn't be happier with the customer service she has provided myself and my community.

Rita F.

5/5

I spoke to Lakita and she provided excellent Customer Service. She transferred me to Liz at our office and she provided excellent customer service as well. Both were accommodating, professional and knowledgeable and helped me greatly. They took their time and explained and answered all of my questions. I look forward to communicating with them in the future.

Ashley F.

5/5

I see it all the time, where HOA's get a bad rap when requesting on approvals. I can say now with personal experience, it was painless and seamless. We included all of the required documents for a pool, patio, and fence and our request was approved in 10 days (including weekends). Thank you Daph for the great news to continue our home project.

Thalia T.

5/5

Grace is just wonderful. Every time I have contacted HPS and Grace has answered, there has been a gracious and polite handling of my issue. It is so rare to call a business and reach a rep who treats one like a human instead of a problem. Thank you, Grace and HPS!

Sadie W.

1/5

Constantly having to dispute violations with this “management” company. They’re always sending out violations for my neighbors property. They’ve claimed my passenger van to be a camper (which was confirmed by our vice president to not be a camper) and they still send out neighborhood blasts and violations over it. Now the cherry on top is they’ve found issue with the location of where my trash cans are stored which has been the same location for 20 years. If you dispute anything with them, Liz will eventually claim you’re not the homeowner (no matter how long you’ve owned and been registered as the homeowner of your property) and will tell you you’re no longer able to receive private information regarding your own property. Oh and good luck determining what they’re even taking about when they do send out a violation. Basic description, no pictures - so even if your violation was deserved and needed to be corrected you wouldn’t know what the hell they are taking about. Can’t wait to see what other nonsense I have to deal with next. They’ll definitely use this to retaliate because they choose what to enforce based on how well you speak of them.

Marnie L.

5/5

Steve was an absolute dream to work with while assisting me every step of the way for our ARC for a new pool! He was very patient with me and responded to my many emails in a timely manner with the utmost efficiency. I can only hope that the rest of our home improvement project goes as smooth!

Thanks Steve!