Hills Flat Lumber Co. - Grass Valley, California

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Hills Flat Lumber Co.: A Comprehensive Overview

For individuals and businesses seeking a diverse range of building and home improvement supplies, Hills Flat Lumber Co. stands as a prominent and established fixture in Grass Valley, California. Located at 380 Railroad Ave, Grass Valley, CA 95945, and reachable by phone at 5302736171, Hills Flat Lumber Co. offers a surprisingly extensive selection and services, making it a valuable resource for numerous needs. Their website, hillsflatlumber.com, provides a convenient portal for browsing their offerings and accessing important information.

Specialties and Services – A Broad Spectrum

Hills Flat Lumber Co. distinguishes itself through a truly impressive breadth of specialties. It functions as a comprehensive lumber store, naturally supplying the core materials for construction and DIY projects. However, it goes far beyond simply lumber, operating as a robust hardware store, an appliance store, a dedicated garden center, and a fully-fledged home improvement store. Customers can also find a paint store, ensuring a complete palette for any project. Recognizing the importance of equipment maintenance, they offer saw sharpening service and small engine repair service. Furthermore, they operate as a wholesaler, catering to larger professional demands.

Convenience and Accessibility – Prioritizing the Customer

Hills Flat Lumber Co. has invested significantly in ensuring a smooth and convenient customer experience. They provide delivery services, offering flexibility for those unable to transport materials themselves. In-store pickup is readily available, and the in-store shopping environment is designed for ease of navigation. Significant attention has been paid to accessibility; the facility boasts a wheelchair accessible entrance, wheelchair accessible parking lot, and a wheelchair accessible restroom. Additional value-added services include assembly service and a variety of repair services, underpinned by a strong service guarantee. The team strives to offer a quick visit, accepting checks, credit cards, debit cards, and even supporting NFC mobile payments. Free parking lot and on-site parking are also provided.

Customer Feedback and Reputation

Hills Flat Lumber Co. currently holds 329 reviews on Google My Business, reflecting a significant level of customer engagement. The average opinion is a commendable 4.3/5, indicating a generally positive experience. The comments frequently highlight the helpfulness and knowledge of the staff, as well as the comprehensive selection available.

Recommended Information & Final Recommendation

For anyone planning a project, large or small, Hills Flat Lumber Co. presents a compelling option. They cater to a wide range of needs, from basic lumber and hardware to specialized equipment and garden supplies. Their commitment to service, accessibility, and convenience is evident. We strongly encourage potential customers to visit their website at hillsflatlumber.com to explore their complete product catalog, view service offerings, and contact them directly to discuss their specific requirements. Don’t hesitate to reach out – their team is ready to assist

👍 Reviews of Hills Flat Lumber Co.

M C.

5/5

great place if you need an emergency kayak. everything else has to be ordered. when you ask at the counter if they have something, they look in their brains then ask their coworker who does the same thing while neither one looks on their idle computers. instead they both say "i think it would be with the hardware stuff". they having fishing gear.

Teri D.

5/5

Hill Flat is the BEST place to buy appliances. Tim Lloyd was Fantastic, so helpful so knowledgeable on all the appliances! I love the appliances I bought. GE Cafe Double oven, induction Monogram cooktop and 2 GE dishwashers. All amazing. We had one small mishap and Tim fixed it RIGHT away. I also bought everything on sale and was not ready to put in the kitchen and needed it all to be delivered to storage. After kitchen was completed Hills Flat came back to my storage and brought it to the house at no charge with great service. 
Nevada County is so lucky to have such a great appliance center with EXCELLENT service!
Thank you Hills Flat!

Amanda L. H.

1/5

5 stars for Dawn, she's an absolute GEM & a genuinely good hearted Lady!
Kelly however... treated my husband like common trash when we came in this past Sunday Evening around 4:30-5 pm . I went straight for the cleaning isles and he went to the mens wear.. off to the right as you walk in.. Not even 5 mintuts later i heard the comotion from Kelly and my husband ..
She INSISTED HE bring HER HIS MERCHANDISE IMMEDIATELY (the Carhart Shirts he'd picked out from the men's section) Kelly then walked directly to him and ripped them out of his hands and proceeded to tell him "Its Store Policy for everyone to surrender their items until customers done shopping & are ready for check out." How absolutely absurd a statement and even more abhorrent was her actions and treatment towards my husband WHO IS LAW ENFORCEMENT!! It's not like he was dressed like a hobo or looked scruffy unkempt stepchild that no one loved.... Clean shaven hair slicked back 6ft 5" handsome irishman. This sort of treatment and behavior towards hard working blue collar folks WHOOOOO HAVE.... Over the decades SPENT TENS OF THOUSANDS OF DOLLARS IN THAT STORE when we could have just as easily... Bought our supplies online for half the price... but we chose to support our locally owned small businesses.
I really hope Management addresses this agreegeously disturbing display of humiliation towards hard working, decades loyal customers!

Nick

5/5

Hills Flat is an old fashion family hardware store. It doesn't always have everything, and isn't the fastest, but it sure is a cool place. There are tons of friendly staff. Curiosities are around inside and some neat non-mainstream brands. I plan to make many visits in the future.

Ted

4/5

I arrived in the rain and the shop was pretty slow, and I was excited for the Carhartt threads amply stocked with tons of choices. Unfortunately, the one size I needed was not available in all the styles I desired. No doubt it’s the mask-thing that’s happening that keeps the stocks low here and everywhere, and that’s OK. I do wish the woman I had asked help from was a bit more warm but the rain can do that. I asked another woman for the dressing room key, and she was just lovely and quick to help. I’ll be back I’m sure because this place has so much choice and the atmosphere is bright and welcoming, and there logo is cool, scha-wing. Maybe smiles be there too.

Janice K.

5/5

Top notch service provided by Tim in the Appliance Department of Hills Flat Lumber. I looked online for hours to find a refrigerator that would fit our kitchen. In 5 minutes Tim was able to identify my current model and recommend a new model to fit my specifications. Within two hours I purchased the refrigerator and had it delivered and installed. And, at a fantastic price. You can't go wrong buying appliances at Hills Flat Lumber. Ask for Tim!

J S.

5/5

Nice hardware and lumber facility. Nice people and good service.

Dale V. L.

5/5

We are very happy customers. Tim the appliance manager is extremely knowledgable and helpful. My wife and I could not be more pleased with our Bertazzoni Range and microwave. This is an outstanding appliance. Tim even helped us with recomendations on cooking with a convection oven. Our
GE refrigerator had issues. Tim was amazing again. Our replacement is outstanding. We will be life long customers!