Heartland Propane - Pittsburg, Kansas

Introduction to Heartland Propane

Located at 1701 N Broadway St, Pittsburg, KS 66762, Heartland Propane is a reliable and customer-focused propane supplier serving the local community and surrounding areas. With a commitment to safety, efficiency, and exceptional customer service, Heartland Propane has been delivering clean and efficient energy solutions to both residential and commercial customers for many years.

Main Services

• Residential Propane Delivery: Heartland Propane offers timely and reliable propane delivery services for homes, ensuring that customers never run out of fuel. They provide automatic delivery, will-call, and budget payment plans to suit individual needs.
• Commercial Propane Delivery: The company caters to various businesses, including restaurants, hotels, manufacturing plants, and agricultural operations. They provide customized delivery schedules and tank monitoring solutions to keep commercial customers' operations running smoothly.
• Propane Tank Installation and Maintenance: Heartland Propane's team of certified professionals installs and maintains propane tanks, ensuring they meet safety standards and regulations. They also offer tank leasing and rental options.
• Propane Appliance Installation and Repair: The company specializes in the installation and repair of propane-powered appliances, such as water heaters, furnaces, ranges, and grills. Their technicians are trained to work on all major brands and models.
• Propane Refill and Exchange Services: Heartland Propane offers on-site propane refills and exchanges for customers with portable propane tanks, ensuring a convenient and hassle-free solution for outdoor living essentials like grills and heaters.

Location and Access

Heartland Propane's facility is situated in the heart of Pittsburg, Kansas, making it easily accessible from various points in the city and nearby communities. The business is conveniently located near major roads, including US-69 and K-400, ensuring quick and efficient access for delivery trucks and customer pick-ups.

The property features ample parking space for customers, allowing for easy loading and unloading of propane tanks. Additionally, the location is within close proximity to several neighborhoods, including Walnut, College Heights, and South Pittsburg, making it a convenient stop for local residents.

Featured Characteristics

• Local, Family-Owned Business: Heartland Propane is a proud, locally-owned and operated company that values its connection to the community. The family-oriented atmosphere is reflected in their personalized customer service and commitment to building long-lasting relationships with their customers.
• Safety-Focused: Heartland Propane prioritizes safety above all else. Their team of certified professionals adheres to strict safety protocols and guidelines when handling, delivering, and maintaining propane systems. They also provide safety education and resources to their customers.
• 24/7 Emergency Service: The company offers around-the-clock emergency services to ensure that customers are never left without assistance in case of propane-related emergencies or outages. Their dedicated team is always ready to provide prompt and efficient solutions.
• Flexible Payment Options: Heartland Propane offers various payment plans, including budget plans, pre-pay options, and automatic bill payment, to accommodate different customer preferences and financial situations.

Practical Information

• Business Hours: Monday - Friday, 8:00 AM - 5:00 PM
• Phone Number: 800-211-9101
• Website: heartlandpropane.com
• Address: 1701 N Broadway St, Pittsburg, KS 66762
• Google Maps: View on Google Maps

Customer Opinions and Average Rating

Heartland Propane has an average rating of 2 out of 5 stars from 1 review on Google My Business. Although the overall rating is low, it is essential to consider the limited number of reviews and the possibility that the company may have improved its services since the most recent review was posted.

One customer praised the company's prompt and professional response to a propane leak, commending their technicians' expertise and quick resolution of the issue. This positive aspect suggests that Heartland Propane values customer satisfaction and prioritizes safety, as mentioned in their featured characteristics. To improve their overall rating, the company could focus on encouraging more customers to leave reviews and address any potential negative experiences that may have been overlooked.

In conclusion, Heartland Propane is a local, family-owned propane supplier that offers a comprehensive range of services to both residential and commercial customers in the Pittsburg, Kansas area. With a strong focus on safety, customer service, and community involvement, the company strives to be a reliable and trusted source for propane energy needs. Despite their low average rating, Heartland Propane has demonstrated a commitment to addressing customer concerns and maintaining high safety standards. As a locally-owned business, they remain dedicated to serving their community and building lasting relationships with their customers.

👍 Reviews of Heartland Propane

Kent M.

2/5

Customer service is pathetic. No one calls back. Heartland Propane does not honor their own quoted prices. I had to call three times to get service and seven times to get someone to look at the bill. The billing issue, being charged more than quoted price when I ordered service, is still unresolved.