Hammond Residential Group - Atlanta, Georgia

Dany E.

Long story short, living in a Hammond Residential community has probably been one of the worst experiences of my life.

I currently reside at 500 Northside and I've been here close to 9 month now and none of the issues that I've brought to the attention of the leasing office have been resolved.

My dish washer is a disgusting. I was told at MOVE IN that it would be replaced...its very much so still here and pictured below (I have close to four months left in my lease by the way).

My HVAC system is a ticking bomb according to GA Natural Gas and their response is "it would be too expensive to replace," "...its an old building" and "...you have to understand these things, my friend" each time it's been checked by the office staff. Now it either works when it wants to or it just doesn't work at all.

Pest Control, I've requested 6 times and they've only been here twice (I have the cameras in my apartment to prove any date the leasing office may come up with as a lie).

I'm definitely not paying for the luxury advertised and I'm really growing disappointed that I've had to deal with these issues for as long as I've had to.

I wish I could speak to someone from Hammond directly and no longer deal with the office here...

I'm really growing disappointed, I'd love a decrease in rent for the remainder of my lease term ( all four months of it) and would love to have my deposit back in full upon moving out.

Brandin C.

Trash!!! Horrible place to work for or live at. You can think they have a 1 star for no reason if you want. Get ready for hades if you sign that lease

Jazmine S.

HORRIBLE properties. The Overlook Staff is neglectful, rude, unresponsive to tenants, and always changing. Water consistently running from my bathroom tub the entire time I’ve lived there producing mold and mildew. My water was turned off and left not working for weeks leaving my apartment uninhabitable. No AC in the summer/no heat in the winter resulting my toddler getting sick. The leasing staff/maintenance entered without notice or my being there and left the door unlocked resulting in my property being stolen. I contacted management multiple times and when I went to the office about why nothing was being done, I was rudely followed out and yelled at by the property manager. Still waiting to hear from cooperate.

Brenda I.

Update: They had the nerve to call me a liar on their response and said I was inaccurate and want me to contact them. Never! They just trying to keep the one star rating instead of fixing the way they conduct business. I am still floored by them saying this did not happen. I guess all the other complaints are lies. Wow!

Hammond management need to find out who on the wait list at Atlanta apt complex. i believe they discriminating at office. They have apts available but me and my husband was told lies bout waitlist why are you posting openings. We went elsewhere. They took a friend of mines application fee awhile back and deposit before they approved her and then said she did not qualify and would not give reason. I believe office people are lying to customers. How can it be available on website.Hammond you should talk your apt managers. There is discrimination going on by your staff

Vanessa C.

My name is Sallie, I moved to Millwood Park Apartments in Douglasville last year (November) exactly one after being there I submitted a notice to terminate my lease. The apartment was infested with bugs, the leasing agent told us we would have new appliance...that was a lie, you can never get in contact with anyone this includes the staff at the corporate office too! I'm 65 years-old and I've never had such a horrible experience as this one...........I wouldn't recommend these apartments to a homeless person!

Donald T.

This company is truly ridiculous. I've called them repeatedly and left messages with account payables, regional and district managers and no return calls.
I applied for a place that they manage in Rock Hill, SC. 2 weeks go by, never heard anything. I go by to get my money back and was told she would forward it to Hammond and I would receive a check in a few days. Weeks later still no response from Hammond and the lady in the office at the complex is very rude and swear she sent it over.
Now, I could understand if I'd backed out and decided not to get the place but they never did anything and after I was approved somewhere else she tells me I've been approved there, wow. Great work ethics. So now the attorney is like, exhaust all my efforts and if need be he'll send a letter and charge them the fees.
It's only $150, you'd think a company would have just given me back my money orders back.

Daniel P.

Our apartment is nice and the people have been as well. However, we got double billed for utilities 2 months ago and have requested a credit countless times, which never appears in our account. This has become quite tiring, chasing after folks for our money. Furthermore, the corporate office drops me in mailboxes that are always full, so I can’t even reach a live person over there.. very unprofessional!

Android U.

My experience in trying to secure a "home" here has been challenging and has brought attention to a new form of discrimination and something I did not expect from Appletree Townhomes. This message is to warn everyone before you make a mistake or lose your money to this place. Communicating via email or phone will yield you inaccurate information, you must show up on-site to get the proper information needed. Even then you will not be provided with enough information to make an informed decision. The staff seems to be unorganized, unprofessional and lack in communication with one another. Originally applied for a 3 bedroom (signed application and paid fees was just waiting on approval), 2 days later found out my application had not been processed yet. But was offered a one-bedroom, after establishing again I need a 2 bedroom or better the next day I was denied due to "criminal record found". When questioning them further about details of this record and their decision, staff acted like the computer didn't or doesn't tell them so there is nothing they can do. After drilling down even further because I know they have to have guidelines/policies that are enforced especially when you DENY someone a place to live. Also, it turns out they have housing "section8", something I was not aware of before applying. Right now I have cancelled my reservation, was able to get the 150$ deposit back, they kept my application fee as well. Someone also stated they would get back to me by the end of the day with an explanation. ADVERTISEMENT MISLEADING/INACCURATE!!