Grand Park by Neal Communities - Sarasota, Florida

Tata

Hello,I recently bought a house in this community. The process to build a house was smooth with a lot of support of sales associate, Aaron Solari and construction project managers. Amenities are wonderful. Will give more update once I live here for sometime. I am happy to start a new life here 🤩
Couple important updates:
You will need a flood insurance for this community, was not a case last year ..
mine cost me 970$ a year for 3 bedroom/2 BR house.

Nam M. S.

New Adventures beyond the trees...#GrandParkNeal Communities #MickStamm ...Sensational Service, Genuine kindness...wonderful New Home 🌟

We couldn't be more thrilled with our new home and the incredible journey that brought us here, all thanks to our outstanding real estate professional, Ms. Mick Stamm, and the entire team at Grand Park Sarasota by Neal Communities. From the very beginning, Mick's dedication and genuine care were evident. She not only guided us through the process but also took the time to understand our unique needs and preferences. Mick went above and beyond, dedicating a few laser-focused hours with us, meticulously helping us select the perfect home for our next adventures while ensuring we stayed within our range. Her transparent and honest approach made the entire process seamless and stress-free. We truly felt that Mick was not just our realtor but a trusted advisor/new friend who had our best interests at heart. #superbprofessional #NealWarrior #NealAmbassador

The amazing attention from the entire Grand Park Neal ohana made us feel special. Even Mr. Pat Neal took personal time to get to know us, making us feel valued and appreciated. #MickStammrocks #blessings

#itsofficial...#seamless closing...from start to finish!
Closing warriors - Mr. Richard Kraus, Mr. Noel Richards, Ms. Mick Stamm, Ms. Dawn Kinyoun - Customer Care and Ms. Teresa Thurmond/Allegiant Title Co to get us to the endzone!

Our new home and Grand Park community will serve as the perfect backdrop for countless cherished memories to come. We wholeheartedly recommend this phenomenal team to anyone embarking on the journey to find or build their home. Thank you for making our next adventures and new dream a reality!

#MickStammRocks #GrandParkSarasotaNow #NealCommunitiesCare #Seamless
#KCconnection
#SolidConstruction #Strongbuilders #teamwork
#LetsoNealCommunitiesLLC
#Grateful

Walter

Mikaila Grega was my saleswoman and fantastic! She was always available whenever I needed her to this day. Kind and considerate. and Aaron Aichlmann has been fantastic at attending to my issues with warranty as they appear. Respectful, patient and a pleasure to work with. My thanks to both.

Brooke B.

We’re building our home with Neal Communities in Grand Park, and it’s been a nightmare. We’re stuck between losing a large deposit or moving into a house that doesn’t feel safe. Please read this before purchasing with Neal! PLEASE check out the Facebook groups for their neighborhoods so you can see the residents posting countless horrific issues they're dealing with - I wish I would have known how bad it was before I signed the contract!

Construction Issues:

Our home has had water intrusion (multiple roof leaks in the same spot we were assured were “corrected”), and many other homes in the neighborhood have had mold issues. Water has leaked through the ceiling, walls, and light fixtures in the bedroom my baby is supposed to move into (see photos). This was the SECOND time water leaked in the same areas. After a hurricane (100+ miles offshore), a manager said, “all homes did great” but then backtracked when I mentioned a neighbor who had drywall removed due to water coming through the cinder block. Homes less than 3 years old shouldn’t have widespread leaks and mold! Neal promises their warranty will fix issues, but our friend has been staring at exposed cinder block for weeks, waiting on repairs.

Disorganized & Outdated Processes:

Neal uses manual, outdated processes. They printed a list of options and highlighted them instead of using construction software like other builders. This caused critical errors, like missing upgrades we selected (increased price), and missing out on items we really wanted.

Misleading Communication & Lack of Transparency:

Neal’s communication is inconsistent. One person says one thing, another says something else. We had to compromise on our lot choice and were told we’d get our preferred exterior design—only to find out at our design meeting that nothing we wanted was available. When we purchased the lot, it wasn’t in a flood zone. Then, 4-5 months ago, FEMA changed the maps, and we found out from social media that our lot was now in a flood zone. Neal dismissed our concerns, then confirmed it a few days later, saying “Don’t worry, flood insurance is only $600-$1000/year,” even though it often costs double or triple that for homes in flood zones in Florida. Weeks later, we were told our land was “reassessed” and we were “fine,” only to find out six weeks before closing that we were still in a flood zone and forced to get flood insurance. We've found that Neal only responds to issues when you’re beyond upset - and half the time they say what you want to hear to pacify you and you find out later it's not been completed.

Staff Turnover & Poor Project Management:

We’ve had three different construction managers. Our first two were great but left after two months. Our final manager is young, lacks experience, has canceled meetings last minute without notice (after we rearranged our work schedules and paid for childcare), and is defensive over any question asked - I'd be fine with this if I saw quality and progress on the home, but we haven't. One day I stopped at the property to check on the A/C that wasn’t installed on schedule, and even though I had messaged him multiple times letting him know I wanted to come by, I never got a response until after I visited the house when he then told me I was trespassing by being there without a Neal employee. My husband, who works in law enforcement, was astounded by that.

Increased Costs & No Accountability:

HOA dues increased by over 35% without notice from Neal (I only found out through the neighborhood Facebook group). My monthly costs just went up $300-$500/month between flood insurance and HOA fees.

We’ve begged to be released from our contract because we don’t feel safe moving our young children into a home where we know mold is a very real potential issue, and they've done nothing to make us feel settled that it's been resolved and/or that they'll fix things swiftly in the future. We regret the day we signed on to buy this house.

Nikki M.

I can not say enough about Ryan (who played college baseball). Very knowledgeable and friendly. I highly recommend. If I still worked I would hire him in a second for sales! Follow ups perfect! Well done! I bought and everything thus far has gone amazingly easy...

Donald O.

We recently moved in to our new home in Grand Park. We decided on Neal and Grand Park because of their reputation as one of the best builders in western Florida. We have a family member with years of construction experience and works with nearly all the builders in the area and he indicated that Neal was the best builder by far.

The sales process was also very professional, responsive and honest. Arron Solari did a great job. Always accessible, was forthright in all dealings, even when we may not have liked the news. Our construction manager Mile Trpkoski was very responsive and worked hard to give us the best possible home, on time and according to plan. Everyone wants their new home as soon as possible, however getting it right is more important. Neal's process of delivering a great product works.

Amy S.

I’m very sad to have to give our community a 1 star review! The positive side is… I do love my home but I could have purchased the same model home in a PROPERLY managed Neal community. Unfortunately, that’s not the case for Grand Park. It’s a constant battle between the residents and the HOA staff(non-resident). New rules are being implemented at the drop of a hat, Pool/Spa heaters hardly ever working properly, garbage cans overflowing with trash, weeds upon weeds in our flower beds(we were told we’d have to pull our own from time to time), cars being towed for parking in over flow parking areas when we were told we were allowed to park there when we signed our contract….. and forget planned activities unless you only want to play pickleball! All for $953 a quarter! I’m kicking myself I didn’t buy in SKYE RANCH! Check out their amenities…. And when you stop by to see them, you’ll be greeted my three lovely ladies at the front desk…. Wait till you see how you’re greeted in Grand Park! An absolute shame! Shame on Pat Neal for allowing this disaster and not stepping in!

Erin N.

We have been delighted to work with Neal Communities building our first home. Neal agent, Aaron Solari has been a laid back, informative, resourceful, and very kind through our 1-year build. We loved how we were in communication with Aaron, our realtor, and the project managers during the whole process. We also were buyer represented, which was worth every penny by Lynn Brown, Coldwell Banker. She was able to negotiate for us, and advocate when needed. Our last project manager Greg was also vital in getting us to the finish line and we were able to close. This community is amazing! Pickleball courts, dog park, community rooms, community pools, fitness center, trails, etc. We absolutely love being here and moved from WI. Lastly, could not be happier with the process of Neal including the design team, Aaron, Greg, etc. such that we would highly recommend anyone to work with them! You'll have a high quality home and it does matter where you live!!! Thank you Aaron, and Neal Team!