Goss Management & Realty - Little Rock, Arkansas

Cody B.

Sharon is very rude and unprofessional. The company is biased when it comes to who they rent to. I've been renting at this property a few years before they took over and never had an issue. They constantly change things or add things despite what I've discussed with the property owner. They harass me about rent and threaten to evict every chance they get and add hidden late fees whenever they can. I've asked them to fix several things around the property and they refuse. I'll be moving as soon as possible. Would not recommend.

Geoffrey G.

I want to personally thank you Sharon and the staff of Goss Management & Reality for the outstanding job they did helping me get into my new home. The process was a bit difficult for me alone, but, with the help of Goss Management & Reality staff, it was a easy process. With the professional knowledge and understanding they provided I felt really comfortable. Thanks for everything. I would highly recommend them to anyone. Thanks again.

T L.

Sharon was such a help to me on the first of last month! She helped me get into my first house, and the process was easier than I could have ever imagined! I’m 22 with not the best credit history, but as a small owned & personal kind of business, they were able to take a chance on me and it paid off in both of our favors! I couldn’t imagine renting from anyone else.

Janae M.

Very helpful and supportive and really sweet and they are really good people and will help you find and get a great place and they are very well mannered and will help you they help me and my family and we are very greatful

Nick S.

We now have new ownership of our rental. From the beginning it was a crap show to be managed by this company. Terrible website and customer service. Before we moved in we found many areas that needed to be maintained or installed and we left a list of items per their instruction. Not a single item was attended to, this included gas being safe to use, dishwasher being wired, washer/dryer not being installed properly and more. The nail in the coffin on this review is after 2.5 years of living here, our furnace started to act up. Our new management company sent technicians right away and the technicians quickly discovered that our heater has been dispensing an unsafe level of CO2. Glad to hear my life expectancy of both myself, my roommate and house cat likely took a hit since living here. GOSS... ya'll suck and I'm glad our new property management company replaced you.

Ray M.

Subject: Concerns and Disappointments with Goss Management Services

Dear Goss Management Company,

I hope this letter finds you well. I am writing to express my deep disappointment and frustration with the quality of service provided by Goss Management, which has led me to leave a one-star review on Google detailing my experiences.

Throughout my tenancy, I have consistently encountered issues with maintenance requests being ignored or inadequately addressed. The practice of sending random contractors to the property without prior notice has not only been inconvenient but also disruptive to my living situation.

Furthermore, despite leaving the property in pristine condition and providing a 30-day notice of my intention to move out, I was shocked to discover that my entire security deposit was withheld. Despite my explanation for providing the notice on the 9th rather than the 1st of the month, your company refused to pro-rate the remaining days and instead unjustly retained the entire deposit.

Additionally, the lack of online rent payment options is archaic and inconvenient in today's digital age. Requiring tenants to obtain money orders and physically drop them off at your office is an unnecessary burden and inconvenience.

Moreover, the difficulty in reaching your office via phone and the dissemination of misleading information via email only exacerbate the already poor experience of renting from Goss Management.

As a tenant who has resided in your properties for three years and upheld my end of the rental agreement, I am deeply disappointed by the lack of consideration and fairness demonstrated by your company. It is disheartening to feel disregarded and mistreated despite being a loyal and responsible tenant.

I strongly urge Goss Management to reconsider its policies and practices to better serve its tenants and uphold the principles of fairness and transparency. Until meaningful changes are made, I cannot in good conscience recommend Goss Management to anyone seeking rental accommodations.

Thank you for your attention to this matter.

**Update** we moved a year ago from 609 E 17th st and that property still hasn't rented out till this day 1- 21-25 they never re done the floors after we left and there was a water leak for a year. They only changed out counter top, new deck in the back, and a new roof. That property is still as garbage as it was when we first rented. Cant hold heat in the winter. Cant hold air in the summer!

Stretch D.

Sharon has been more than patient with my many, many questions. She facilitated us renting a home site unseen and are very pleased with the outcome. We definitely recommend Goss Management & Realty to others.

Tonya L.

I would not recommend using this realty company, this management company is a joke! The staff is RUDE, especially Sharon, she does not know how to speak professionally and constantly provides false information. When requesting maintenance request they do not coordinate or attempt to provide a timeline if when repairs will take place, they just send contractors to your house and if you are unavailable they get an attitude. I am sure if the owners of each rental knew how their properties were being managed they would find a new management company. Appliances are outdated, including heating and air. I am moving at soon as I possibly can, I wouldn't recommend for my dogs to live in one of their properties. They must have hired their staff from the half way house, they are extremely unprofessional. DO NOT RECOMMEND!!!!!!