First Northern Credit Union Mortgage Services - Rockford, Illinois

Address: 6832 Stalter Dr, Rockford, IL 61108.
Phone: 53329898.
Website: fncu.org
Specialties: Mortgage lender, Credit union.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 88 reviews on Google My Business.
Average opinion: 5/5.

📌 Location of First Northern Credit Union Mortgage Services

First Northern Credit Union Mortgage Services 6832 Stalter Dr, Rockford, IL 61108

☎️53329898

⏰ Open Hours of First Northern Credit Union Mortgage Services

Monday: 8:30 AM–5 PM
Tuesday: 8:30 AM–5 PM
Wednesday: 9:30 AM–5 PM
Thursday: 8:30 AM–5 PM
Friday: 8:30 AM–5 PM
Saturday: Closed
Sunday: Closed

First Northern Credit Union Mortgage Services: A Comprehensive Overview

First Northern Credit Union Mortgage Services stands as a dedicated mortgage lender and a respected credit union, committed to assisting individuals and families in Rockford, Illinois, and surrounding areas with their home financing needs. Located at 6832 Stalter Dr, Rockford, IL 61108, the service is easily accessible and offers a personalized approach to the often complex world of mortgages. Their phone number is 53329898, and a more detailed account of their services and offerings can be found on their website: fncu.org. The credit unionâs commitment extends beyond simply processing loans; they strive to build long-term relationships with their clients, guiding them through every step of the mortgage journey.

Specialties and Services

First Northern Credit Union Mortgage Services specializes in providing a comprehensive range of mortgage solutions. As a mortgage lender, they offer various loan programs, including conventional loans, FHA loans, VA loans, and USDA loans, catering to a diverse clientele with varying financial situations and homeownership goals. They are a credit union, which inherently offers benefits such as competitive rates, lower fees, and a focus on member satisfaction. Their expertise lies in navigating the intricacies of the mortgage market and tailoring solutions to meet individual borrower needs. Onsite services are available to assist clients with all aspects of the mortgage process, from application to closing. Furthermore, the facility is designed with accessibility in mind, featuring a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that all individuals can comfortably engage with their services.

Location and Accessibility

The physical location at 6832 Stalter Dr in Rockford, IL, provides a convenient and familiar point of contact for potential clients. The office environment is designed to foster trust and transparency, creating a comfortable atmosphere for discussions about financial goals and homeownership dreams. The accessibility features demonstrate a commitment to inclusivity and ensuring that all members of the community have equal access to financial services. Being a local credit union, they possess a deep understanding of the Rockford areaâs real estate market and its unique characteristics.

Client Feedback and Reputation

First Northern Credit Union Mortgage Services consistently receives positive feedback from its clients, as evidenced by its impressive 88 reviews on Google My Business with an average rating of 5/5. These reviews consistently highlight the teamâs professionalism, thoroughness, and dedication to client success. Specifically, clients frequently commend the loan officers, such as Lindsey Swanson, for their ability to navigate complex financial situations with empathy and expertise. Lindsey Swansonâs reputation is built on her extensive experience, her professional approach, and her unwavering commitment to her clients' long-term financial well-being. She is recognized for her meticulous attention to detail and her proactive communication, ensuring that borrowers are fully informed throughout the entire mortgage process. Many borrowers appreciate her ability to provide personalized guidance and to advocate for their best interests. The collective feedback suggests a strong emphasis on communication, responsiveness, and a genuine desire to help clients achieve their homeownership aspirations. The efficiency in closing the loan within a month, as reported by one client, further underscores the teamâs effectiveness.

Recommended Information for Prospective Borrowers

Loan Programs: They offer a variety of loan programs including Conventional, FHA, VA, and USDA loans.
Rates and Fees: Rates and fees are competitive and transparent, aligning with a credit unionâs focus on member value.
Application Process: The application process is designed to be user-friendly and streamlined.
Pre-Approval: Obtaining pre-approval is highly recommended to understand borrowing capacity and demonstrate seriousness to sellers.
Dedicated Loan Officer: Clients are typically assigned a dedicated loan officer to guide them through the entire process.

In conclusion, First Northern Credit Union Mortgage Services presents itself as a reliable and client-focused mortgage lender. Their location, accessibility, combined with their experienced team and competitive offerings, make them a strong choice for individuals seeking to purchase their first home or refinance an existing mortgage. The positive client feedback reinforces their commitment to providing exceptional service and achieving successful outcomes for their borrowers.

👍 Reviews of First Northern Credit Union Mortgage Services

First Northern Credit Union Mortgage Services - Rockford, Illinois

Abigael &. G. D.

5/5

My husband and I moved from Kentucky to Rockford and worked with Lindsay. Even though our income situation was complex, Lindsay was extremely thorough, helpful, communicative, and successfully got us to close in less than a month. We’ve been extremely pleased and happy to be in our new home now!

Emily A.

5/5

Lindsey Swanson is an experienced, professional, and trustworthy Mortgage Loan Officer, who cares about the individual home buyer and what is best for them now and long term to achieve their goals and best interests.

Gabriela T.

5/5

I have worked with Lindsey Swanson at First Northern Credit Union to purchase three homes over the past 5 years, and I cannot recommend her more highly.

She is an absolute pleasure to work with, and truly goes above and beyond to help her clients.

Lindsey is extremely knowledgeable about the mortgage process, and is so patient and willing to explain things in a way that I could understand. She is also very responsive and was always available to answer my questions.

I knew that Lindsey would work to find the best possible loan for my needs and budget.

She made the entire home buying process as stress-free as possible.

Lindsey is a valuable asset to First Northern Credit Union, and I would highly recommend her to anyone looking for a mortgage loan officer! 💜

Mike H.

5/5

Lindsey Swanson has been the best mortgage person that I have ever worked with. I have been working with her and First Northern Credit Union for the past three years now. She has assisted me in purchasing several properties in Rockford and I could not have asked for a better experience than I have had working with her. She is extremely knowledgeable and quick to respond to any questions that I have. The application process is relatively quick and easy. I highly recommend working with Lindsey and FNCU.

Jason W.

5/5

My wife and I recently had the pleasure of working with Lindsey at First Northern Credit Union for my mortgage needs, and I cannot speak highly enough of the exceptional service I received. From the moment I contacted Lindsey, her professionalism, expertise, and dedication were evident, making my mortgage process smooth and stress-free.

One of the standout qualities of my experience with Lindsey was her prompt and effective communication. She was always available to answer my questions and provide updates on the progress of my mortgage application. Her responsiveness not only demonstrated her commitment to excellent customer service but also gave me confidence and peace of mind throughout the entire process. I truly appreciated her proactive approach, as it made me feel valued and supported as a client.

Additionally, Lindsey offered competitive pricing that was tailored to my financial situation. She took the time to understand my needs and worked diligently to find the best mortgage solution for me. Her attention to detail and commitment to securing a favorable rate showcased her dedication to helping clients achieve their financial goals. I felt that she genuinely cared about my financial well-being and was willing to go above and beyond to ensure I got the best possible deal.

Furthermore, Lindsey's expertise and knowledge of the mortgage industry were evident in every interaction. She patiently explained complex terms and concepts, ensuring that I fully understood all aspects of my mortgage agreement. Her guidance were invaluable, making the entire process transparent and easy to navigate.

In conclusion, I wholeheartedly recommend Lindsey at First Northern Credit Union for anyone seeking a mortgage. Her prompt and effective communication, coupled with her competitive pricing and deep understanding of the mortgage market, make her a standout professional in the industry. Working with Lindsey was a positive and rewarding experience, and I am confident that anyone who chooses her services will be as satisfied and impressed as I am. Thank you, Lindsey, for your outstanding support and expertise!

Bobby S.

5/5

Lindsey Swanson is amazing to work with. I have been working with her and First Northern Credit Union for the past five years. She is extremely knowledgeable, transparent, and quick to address questions or issues that come up. It is clear she genuinely cares about her clients and making sure they’re successful and stress-free. You can trust you are in good hands with Lindsey.

Kristen D.

5/5

We have worked with Lindsey Swanson twice and each time was fantastic. Fast, responsive and well versed on the mortgage process - you will definitely have peace of mind working with her. We have shopped around for other financing (locally and the big box options) and no one has come close to the total package that Lindsey and First Northern offer.

Jesse G.

5/5

We are so grateful for Lindsey Swanson! She made our dreams come true. Thank you for your diligence and persistence to make our loan happen. I had just started a business and didn’t have a long history of new income but Lindsey was still able to get us a loan. I would highly recommend her!
Thank you so much, Lindsey!
-Jesse Garcia