Designation Property Management - Pasadena, California

william S.

I have worked with Designation Property Management for several years now. I own "Chimney Sweep Bill". Probably the oldest Fireplace and chimney cleaning service in all of Southern California. Neena and Olivia are easy to work with. They are very conscientious of their customers property and the tenants that stay in them. Work orders are very detailed and payment for work is always prompt. It is a pleasure to work with this property management company and I have worked with several over my 47 years in business and they are top notch.
William Saltzman
AKA
Chimney Sweep Bill

Ruth A. L.

We cannot express enough how impressed we are with the swift and seamless transaction we experienced with Designation Property Management. Olivia and Neena were absolutely wonderful to work with. They were on top of everything, answered all of our questions, and catered to our needs with the apartment. Their professionalism and attention to detail made the entire process smooth and stress-free.

Also, Joe and Ernie, in particular, went above and beyond to attend to our needs, even on a weekend. Their polite and knowledgeable approach made the entire process so easy and stress-free. Not only did they repositioned the AC units, but they also made adjustments for proper room ventilation without any hassle. We are so grateful for their dedication and exceptional service. Thank you for making our move-in experience a truly delightful one.

Courteney K.

My family and I moved into a property managed by Designation Property Management in September. Neena and Ben have been amazing throughout the application and rental process! We have usually rented from corporate/large apartment rental businesses in the past, and this is the most responsive and effective management company we have had the pleasure of renting from. They usually respond to requests for maintenance within hours and somehow have technicians and plumbers reach out the same day for maintenance scheduling. Everything (uploading documents, application, rental agreement, etc.) is done through a secure and easy-to-use online portal. We cannot recommend them highly enough!

Susan B.

We rented a home in Altadena through DPM and they were wonderful, always responsive and helpful. Sadly, that property burned down in the Eaton Fire but Olivia was so extremely helpful as we were experiencing that loss. She communicated with the homeowner and with us about the status of the home and when it was confirmed a total loss quickly got us out deposit and month’s rent back so we could have access to those funds immediately. Not only that but they sent us several open listings in area, one of which was a perfect fit for us and we were able to transfer and update our old paperwork and quickly secure a new lease. We moved into our new home on February 1st!

We are so grateful that Olivia and Neena worked with us through such a terrible and challenging time and helped us to find a new, safe home so quickly. They also helped us get all the materials to the insurance company quickly.

As stories of price gouging and predatory landlords came out in the weeks following the Eaton fire we know that we’ve have been especially lucky to have such kind, honest and helpful property managers on our side. I cannot recommend them enough. Hopefully you won’t experience natural disasters with the home you rent through DPM, but if you do, know you will be taken care of.

Kate L.

Working with Neena these past 5 years has been an absolute pleasure. She is organized, responsive and has taking great care of the property. This year, the property required some updating and repair work. She took care of the details and I am thrilled with the results. I highly recommend Designation Property Management.

Gary T.

When it came time to hire Designation Property Management to manage the family home, I realized I had made the best choice possible. Neena and her staff have done nothing but deliver top notch service. They’re communicative, professional, courteous, and quick to resolve any issues that may arise. They were also instrumental in recommending both legal and construction services, including great exterior/interior work by Joe Marino. I highly recommend them as your future property management representatives.

Elliott C.

Best property management company I’ve encountered in my 6 years living in LA! Super helpful & responsive during move-in which made it a breeze, tenant portal makes paying rent so easy & they were incredibly quick to address a small leak in my unit, sending someone to repair within 24 hours of submitting a notice. Highly recommend!

Taylor W.

So delighted with my experience working with Designation Property Management. From initially touring the property to handing off the keys, my transition has been seamless and enjoyable. They are incredibly communicative and make sure all maintenance requests are addressed quickly and efficiently. If you're considering renting a property managed by DPM, you'll be in good hands!