Brandon Knapp at CrossCountry Mortgage - San Jose, California

Jay M.

My wife and I had the pleasure of working with The Knapp Team at CrossCountry Mortgage for our previous residence back in 2020 and again most recently in 2024-25. Kaylee, Melissa, Gaile, and Brandon have worked with us for the past six months starting from the pre-approval application all the way to closing on our first home, just last month! They were very responsive to all the inquiries, calculations, and more pre-approval letters to listing agents than I care to admit. The Knapp Team was always available for a phone call if we needed a detail clarified that was time-sensitive. We cannot recommend them enough. Thank you all for making this a smooth process and helping us purchase our dream home!!! S+J

Paige C.

Brandon, Melissa and team provided us with financing so we could purchase our dream property prior to selling our primary residence. They gave us multiple options for ways to make the loan happen, and communication was excellent every step of the way. We highly recommend Cross Country Mortgage, and particularly Brandon Knapp's team. Thanks for making this happen!

Vinod K.

I had the pleasure of working with Brandon Knapp and Melissa Shukis at Crosscountry Mortgage, and I couldn’t be more happy with their service. From the start, they demonstrated exceptional knowledge of the mortgage process, patiently answering all my questions and ensuring I fully understood my options.

Their communication was prompt and clear, keeping me updated at every step. They worked to secure a competitive rate, and I was able to close on my home without any delays.

I highly recommend the Knapp Team to anyone seeking a mortgage broker.

Justin M.

Brandon and team were extremely accommodating and helpful. The team was very knowledgeable about the entire process and I am grateful to have had their support and guidance. We could not have done it without them and we can't thank CrossCountry enough! 🎉

Kelsey A.

We cannot thank the loan advisory team at CrossCountry Mortgage enough for their exceptional support in purchasing our first home! Brandon, Melissa, and Kaylee were absolutely incredible, guiding us through every step of the process with patience and expertise. They made what could have been a daunting experience feel seamless and stress-free. Their dedication to our needs and clear communication gave us confidence and peace of mind. We wholeheartedly recommend this fantastic team to anyone looking to navigate the home-buying journey. Thank you, Brandon and team for making our dream a reality!

Disha S.

We had the pleasure of working with Brandon and this team to finance our house - they are a group of ninjas! They are super responsive and amazing to work with, we felt very comfortable and confident trusting them something so big. They ensured we closed on time and diligently worked on our file to chase each deadline. We are very happy with CrossCountry Mortgage! Definitely great folks and I’ll definitely recommend them for your financing needs!

Sunmi S.

I’m a returning client of Brandon’s team, having worked with them twice before, and I chose to come back for three key reasons: their promptness, efficiency, and tailored advice. When I needed pre-approval quickly, they delivered it in just one day, allowing me to submit my offer on time and secure my new home.

Brandon's team operates like a well-oiled machine, with each loan process step handled by different experts, ensuring seamless service. Even if one member was unavailable, another stepped in immediately, keeping things on track without any delays.

Most importantly, Brandon always focused on finding the best options for me. He patiently answered all my questions, providing clear, straightforward answers every time. I can recommend Brandon, Kayee, and Melissa enough — they’re simply the best, and I’ll definitely be coming back for any future loan needs.

Thank you so much, team! You’re amazing!

Best,
Sunmi

Michael C.

The team was amazing. Every interaction was fast, efficient, and extremely well communicated. As a result, we had a 3 week close that was ready to close in 15 days or so.

Everybody was just a phone or text away and they spent the time answering even the simplest questions. Would highly recommend