Beven & Brock Property Management - Pasadena, California

Jose R.

I am extremely disappointed with the way Beven & Brock Property Management has handled my situation. As an active duty service member who has proudly served and deployed multiple times to protect the freedoms we all enjoy, I expected to be treated with fairness, respect, and professionalism. Instead, I feel like I am living in a small, authoritarian community where my voice, concerns, and circumstances are completely disregarded.

This company appears to focus solely on complaints made against me, without investigating the circumstances or questioning the validity of these claims. This one-sided approach feels like harassment, and the lack of accountability and balanced consideration has created a deeply hostile and unfair environment.

As a service member, I am protected under numerous federal and state laws, including the Servicemembers Civil Relief Act (SCRA), the Fair Housing Act (FHA), and various tenant protection laws. If this treatment continues, I am fully prepared to exercise all of my legal rights and protections. I will not hesitate to utilize the legal resources available to me, including the Judge Advocate General’s (JAG) Corps, the Department of the Army, and other resources within the Department of Defense, to address this unacceptable behavior. Additionally, I am keeping thorough email documentation of all interactions to ensure I have the necessary evidence to defend myself and take further legal action if required.

As someone who has sacrificed so much for the freedoms of this country, it is disheartening to feel so unsupported and targeted in my own home. I strongly caution anyone considering renting a property managed by Beven & Brock Property Management, as their practices reflect a lack of fairness, understanding, and professionalism.

Juan G.

This management company is an absolute joke. I have had multiple issues over the last few years with this company over charging fees, double charging fees, not responding to management issues. If clients have a plumbing leak or another emergency issue over the weekend or holiday you will not be able to get a hold of anyone. The emergency line does not work. Be very careful before selecting this company to manage your buildings. Your building and units will lose value because of Beven and Brock's incompetence. Just take a look at all of their other reviews.

Jeff W.

It’s a nightmare to try to reach anyone at this property management company. The employees are always on vacation (to a point where I’m just amazed by their work life balance) and don’t respond to emails and calls. Good luck getting anyone to respond if you need any sort of documentation, or need any assistance from them handling your HOA needs.

Allison B.

Nearly impossible to reach anyone. I’ve lived there for nearly two and a half years and they still don’t have accurate information about my occupancy as an owner of my unit. I don’t have faith they’ll call me back or that my issues matter at all to them. Not fair business practices

lynn D.

The experience has been nothing short of a nightmare. Homeowners like myself have been slapped with “SPECIAL ASSESSMENTS” totaling five figures. We just finished paying off one special assessment, and now they are demanding another, even higher, assessment less than a year later.
The money they’ve spent doesn’t justify the enormous special assessment fees they’ve collected. We are deeply worried and concerns about their incompetence in managing finance and budgets.

The constant threat of additional fees and fines has turned our once-great community into a stressful place to live. We live in fear of the unknown, always anxious about the next unexpected financial burden.
Additionally, the legal firm associated with Beven and Brock will add unexpected charges.

The company’s communication is atrocious. (The previous property manager left the job, wonder what the reason might be. ) This new associate they’ve brought on board is horrible at communicating, only adding to the frustration.

Stan

If I could give this slapshot organization a minus 0 stars I would. Dealing with them is an absoulte nightmare! Their service is absymal, the property managers are unresponsive, their vendors are outrageously expensive and their accounting is even worse. I have had them for 3 years. When they took over my property it was fully rented and in good condition. Now it looks like a tenament slum after spending over 70% of my annual income on their remomended "repairs". Any owner that can possibly manage their own building is better off doing so rather than letting them on your property!

Inas G.

We have had previous property management and have not had to pay exorbitant fees. Since we had Beven and Brock as our property management, we, the homeowners have been slapped with “SPECIAL ASSESSMENTS” in 5 figures. We have just finished paying a special assessment and now they are trying to get us to pay for another one and it hasn’t even been a year since the last one… this again in 5 figures but much higher. This has been a nightmare. A great community we live in is now a stressful place to live in due to having a FEAR OF THE UNKNOWN. We are threatened that we might have to pay fines (so they heard) or might have to pay upfront in full for the special assessment if we don’t agree to agreeing to the installment payments. The company is shady as they send out emails to individual owners instead of group email so that it is transparent to all. We have always had group emails for minutes of the meeting and financial reports. They run theirs differently. The money they had spent doesn’t even justify the special assessment fees they collected and now they’re up to taking more. Beven and Brock…people are having a hard time and instead of helping us out you are pushing us down even more. Have mercy and how can you go to sleep at night knowing that you make lives of people miserable?

Julie Y.

Bevin and Brock processing of payments.
I fail to understand why it takes over 2 months to pay an invoice that has already been authorized by the HOA president.