Ben Bratrud at CrossCountry Mortgage - Gig Harbor, Washington

Alfred R.

I've been a realtor for over 21 years. The lenders I choose to work with are crucial to my business. I need someone who picks up the phone when I call, responds to emails and text messages fast as well as time blocks hours he will respond over the weekends. If one of these components are missing it deteriorated the buyers experience which is a deal breaker for me when looking for lenders to work with. Ben knows his products and communicates well throughout the entire transaction. I highly recommend Ben as a lender and look forward to working with him in the near future.

Kimberly T.

Ben and CrossCountry Mortgage are amazing and we would definitely recommend them to everyone looking to buy a home! They are so helpful throughout the process and made everything on our end so easy!

Ross T.

Ben Bratrud is an honest and top tier loan officer. This man took an absolute horrible experience and turned my home loan around. Mind you, the horrible experience was with another lender. He ensured that he didn't over promise on anything. He was quite clear on everything. He made sure that every step was understood. The purest form of a professional, in the absolute.

He also has no problem with educating you, the one who needs it. He answers even when you're in underwriting. That makes a damn big difference. He will not leave you in the cold, ever.

His loan processor was absolutely great. Extremely professional and hard working too. Again, the consummate professional. Andrea is right by your side, no questions asked.
You cannot do any better than this team.

Justin H.

Being a Real Estate Agent in WA I’ve worked with a good number of loan officers. I have chosen to use Ben as my go to partner due to high level of communication and performance. I’ve seen clients who’ve been told no by others, get an approval with Ben. I’ve seen clients who had really low purchasing approval by others, get more of a buying budget with Ben. I’ve personally used him for my own investment purchases and he dwelt above my expectations. I call him the Mortgage Magician for a reason!

Kort D.

The home buying experience with Ben was the easiest and most stress free experience I’ve ever had. He stayed in contact and treated us more like family the whole time. Even after we closed he still contacts and emails time to time to see if we have any questions. Will recommend to anyone that is looking to buy a home.

Joel R.

I recently had the pleasure of working with Ben for my home selling process, and I must say, the experience was nothing short of exceptional. From the very beginning, Ben demonstrated an impressive level of professionalism and knowledge that immediately put my mind at ease.

One of the things that stood out the most was his deep understanding of the financial aspects of home selling. He was not only well-versed in the current market trends, but also provided valuable insights that helped me make informed decisions. His advice was always spot-on, reflecting his extensive experience and intelligence in this field.

Moreover, Ben's communication skills were remarkable. He was always available to answer my questions, no matter how small or complex. He explained the often complicated loan processes in simple terms, making it easy for me to understand every step of the journey.

What truly sets Ben apart is his genuine commitment to his clients. He went above and beyond to ensure that all my needs were met and that the entire process was smooth and stress-free. His attention to detail and proactive approach helped in addressing potential issues even before they arose. He has even called me every couple of months to check and and offer any services we might need.

In conclusion, I cannot recommend Ben highly enough. His expertise, professionalism, and exceptional customer service make him a standout loan officer. If you're looking for someone who can guide you seamlessly through the home selling process, Ben is undoubtedly the best choice. A well-deserved 5-star rating!

Tiffany P.

We have worked with Ben on our personal transactions for buying property, as well as referred him to many family and friends. We also use him for almost every real estate transaction (we are realtors) if we can!! He is truly the best and looks out for his clients. 100% recommend. You've found your guy!

Olaf J.

I can’t say enough good things about Ben! He is super reliable, very quick about responding, and truly cares about your experience with him. He is a very trustworthy person and makes things happen. Couldn’t recommend this guy enough, he’s gotta be your first call for any lending needs!