Bell Bank Mortgage, Haiying Zhang - Madison, Wisconsin

Sakaokarn C.

Just purchase a home recently with bell bank. I got to work an amazing mortgage officer (Haiying) she go above and beyond to help me with my first time home buyer process. Don’t matter how late or early of the time she always answers my question. If I know anything else who going to buy a house I would highly recommend Haiying at bell bank.

L M.

I recently closed my condo purchase. This is my seventh real estate transaction; my association with the fifth mortgage loan company. My best experience so far. Haiying is a true professional. She is responsive, resourceful, patient. Absolutely a joy to work with . When I have a mortgage need again, Haiying will be the first person I contact. If you are in the market for a mortgage, she ought to be yours too. You will be pleased.

Xin W.

Haiying is the best mortgage banker I have ever been in contact with. She is very professional and experienced and provides exceptional service, even long after the mortgage is completed.

During my mortgage application process, her responses were always fast, and her recommendations for locking rates were professional and timely. This significantly helped me save valuable time and money, especially when competing with many offers in a hot market.

Not only did she provide great service during the mortgage process, but she has also continued to be a valuable resource even after the mortgage was completed. Two years after the mortgage was finalized, she still helps me a lot when issues arise, such as locating records and reminding me of property tax withheld checks. This level of commitment and dedication to her clients is truly exceptional and is a testament to her professionalism and integrity.

Overall, I highly recommend her services to anyone who is looking for a knowledgeable and reliable professional who provides exceptional service.

Sikai C.

I've had a great experience working with Haiying Zhang. She is very professional and patient, always ready with comprehensive and timely responses to any questions. Her forward-thinking approach has made the home buying process much smoother than I anticipated. I can confidently recommend her services to anyone who is looking to buy, build, or refinance a home.

Wenkui Z.

Haiying Zhang was my mortgage agent to help me to buy my condo in 2021. She is very experienced and professional. I am very happy for the best mortgage rate she provided to me. And whenever I have question, she will reply promptly. It was a very good experience to work with her.

Ivy M.

Haiying is the one who guided and assisted me throughout our first home buying. We are super satisfied with her work, because she is:

Knowledgeable: she is very clear about various types of mortgages available, as well as the specific programs and requirements for each. When we had questions, she was always ready to help with concise explanations. She was also very professional in the interactions with me.

Responsive: she returned my calls and emails promptly and be willing to provide updates on the progress of my loan application.

Detail-oriented: she reviewed my financial documents thoroughly to ensure that everything is accurate and complete.

Patient: She was more than happy to take the time to explain things to me in a way that I can understand. I learned a lot from her during the mortgage process.

Yuming L.

We were very grateful for Haiying’s professional assistance on our mortgage application and refinances. She was very patient and had every expertise needed to answer all questions and concerns . Haiying always put herself in the shoes of the borrowers, ensuring we receive the best rate and close our loan in time. I give Haiying my highest recommendation without reservation.

Jason H.

Haiying is very professional and also well organized. She will tell you exactly what you need to do at each step to get the milestone done. She is also very patient and detail orientated. I've done a few loans in the past and my experience with Haiying on this loan is the easiest!