Andover Eye Associates - Andover, Massachusetts

Andover Eye Associates: A Comprehensive Overview

Andover Eye Associates is a respected ophthalmologist practice dedicated to providing comprehensive eye care services to the community of Andover, Massachusetts, and surrounding areas. Located at Doctors Park II, 138 Haverhill St STE 104, Andover, MA 01810, United States, the practice offers a patient-centered approach combined with state-of-the-art technology. They are easily accessible, boasting an wheelchair-accessible entrance and wheelchair-accessible toilet facilities, demonstrating a strong commitment to inclusivity and accessibility. Contacting them is simple via their phone number, 9784750705, or through their website, andover-eye.com. The practice operates on an appointment-only basis, with strongly recommended appointments to ensure optimal patient care and focused attention.

Specialties and Services

Andover Eye Associates specializes in a broad range of ophthalmology services, catering to patients of all ages. Their expertise encompasses routine eye exams, comprehensive eye health assessments, and the diagnosis and treatment of a variety of eye conditions. They are equipped to handle both common and complex vision problems, offering solutions for refractive errors, glaucoma, cataracts, dry eye, macular degeneration, and diabetic retinopathy, among others. The practice places a significant emphasis on preventative care, educating patients on maintaining optimal eye health through lifestyle modifications and regular screenings.

Convenience and Technology

Recognizing the importance of convenience, Andover Eye Associates offers a range of amenities designed to enhance the patient experience. Credit cards, debit cards, and NFC mobile payments are readily accepted, streamlining the payment process. Furthermore, the facility provides on-site services, indicating a fully equipped environment capable of addressing a variety of patient needs. The dedication to modern technology ensures the most accurate diagnoses and effective treatments are available. The website, andover-eye.com, also offers valuable information regarding services, accepted insurance plans, and directions to the clinic.

Patient Feedback and Reputation

The practice has garnered positive feedback from its patients, as evidenced by the 224 reviews on Google My Business. The average opinion is a remarkable 4.5/5, reflecting a consistently high level of patient satisfaction. Testimonials frequently highlight the practice’s professionalism, caring staff, and the thoroughness of the examinations. Patients consistently praise Dr. Michaelson and his team for their attentive approach, taking the time to address individual concerns and answer questions comprehensively. Many patients specifically mention the considerate provision of sunglasses after eye drop treatments, showcasing a genuine concern for patient comfort and well-being. The practice clearly prioritizes building strong patient relationships, fostering trust and confidence in their care. The emphasis on detailed examinations and personalized attention contributes significantly to the positive patient experience.

Location and Accessibility

The clinic’s location at Doctors Park II is strategically chosen for its accessibility within Andover. The address, 138 Haverhill St STE 104, Andover, MA 01810, United States, is easily identifiable. Beyond the wheelchair-accessible entrance and facilities, the location offers ample parking. Appointments are recommended to guarantee sufficient time for a comprehensive evaluation and to allow the staff to attend to each patient’s specific needs. The practice’s commitment to accessibility extends beyond physical barriers, ensuring a welcoming and comfortable environment for all patients.

Key Takeaways

• Specialty: Ophthalmologist
• Location: Doctors Park II, 138 Haverhill St STE 104, Andover, MA 01810
• Phone: 9784750705
• Website: andover-eye.com
• Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet
• Payment Options: Credit cards, Debit cards, NFC mobile payments

In conclusion, Andover Eye Associates presents a well-regarded and accessible ophthalmologist practice committed to providing exceptional eye care. Their dedication to patient comfort, comprehensive services, and a positive patient experience positions them as a trusted resource within the community.

👍 Reviews of Andover Eye Associates

MARO K.

5/5

Dr Michaelson and his staff are amazing,caring and very professional. Everything was good. The doctor took his time to examine my eyes carefully and responded to my questions .I felt much better after seeing him .The doctor and his staff were attentif to let me wear sunglasses,after the visit because of the eye drops injected.It was a very satisfying visit. I recommend Andover eye associates to everyone.

Hannah B.

5/5

The service provided by Andover Eye Associates is unmatched. The entire staff are always kind and patient with my particularly needs and go above and beyond to provide a great experience from eye exam to picking out lenses and getting fitted for contacts. The front desk is knowledgable and friendly and great at communicating important information in a timely manner. For sure one the best providers of optical needs if not one of the best medical offices I’ve ever been to. I feel comfortable and safe with Andover Eye Associates and trust every member of their team has my best interest in mind. I will be back!

Alexis L.

3/5

This is more like 3 and a half stars but I had upper eyelid surgery with Dr. Townsend back in February and it's been enough time for my eyelids to heal but they're the same as if I didn't get the surgery at all. The surgery went well and my eyelids healed good, most of the scarring is gone which is good but my left eyelid is still droopy and it bothers me doing everyday things. I do have an appointment regarding this in September so hopefully he can fix this or maybe do another surgery focusing more on maybe fixing the muscle in my eyelid. I'm staying hopeful.

Michael L.

5/5

I have been a patient of Andover eye for many years. I love the office and have had great experiences. More than the office the staff in the frame shop are fantastic. Jane is super helpful and makes sure I leave with a frame that fits my needs and looks sharp. Her and Tim are always full of smiles and make getting glasses a joy.

Kristen L.

5/5

One of the friendliest, well-organized, and efficient doctors’ offices I’ve ever been to (re: the entire team!). And, Dr. G was incredibly personable, thoughtful, and attentive. You can tell she really cares about her patients and isn’t jaded by the job - for her, it really seems to be a profession that she cares deeply about.

Anthony J. C. (.

5/5

The Dr Greiner Wes excellent in discussing the importance of Dry eyes and suggesting. A over the counter medication sustain complete PF!

Cheryl H.

1/5

Andover Eye Associates' office staff that are poorly trained and violate the HIPPA law.by sharing patient information with all non medical staff in their office are allowed to behave like this by the owner(s) of the practice. They also charge $40.00 for your eye glass prescription as punishment to force you to buy your glasses from them. As no charge applies when you use their practice to purchase glasses. Whether Medicare allows the charge or not it is an option for a practice to charge it. I never in my lifetime and I am quite mature, paid for my eye glass prescription from my eye Dr. Andover Eye Associates with it's unprofessional practices towards patients of other Drs. who sub contract space from them, by not allowing patients' appts. to move forward as planned with their appts. and suggest their physicians in the place of the sub contracted physician is incomprehensible. Also since they canceled my appt. with my sub contracted physician, I keep getting automated messages reminding me of the appt. they canceled, to be rescheduled, as well as another automated message received on Sunday May 4, 2025 at morning at 9:02 am in the morning telling me to call to rearrange my appt. that they canceled. What can one say......they simple do not know what they are doing!?! And obviously do not care about patient care.

K P.

5/5

I love all the staff at this office. As a mother of six children, and in a family with several eye issues, I've entrusted our ophthalmology care to Andover Eye Associates for 23 years. From annual checkups, glasses, and a corneal abrasion; to diabetic follow ups, retinal concerns, and dry eye; these doctors are not only skilled, but friendly and compassionate. Their resumes definitely impress, too! The front office staff is efficient, yet greets us by name. They have bent over backwards to help us at each appointment. Highly HIGHLY recommend! Addition April 2025: They served my mom living with dementia far and above any other doctor's office, in compassion, in speaking to her, not just me; in professional care and responsibility, in accommodating her needs-- the technician, Dr. Terry Chin, and the check-in/check-out staff-- everyone operated as though they'd been trained especially for this unique challenge. They are the best!