Adeline Mortgage Team General Mortgage Capital Corporation - Cupertino, California

Gary P.

A home refinance is a complicated journey with definite demands on your time during the period of a month or two – you’re basically going through the process of buying your house all over again at a new rate. There’s a lot to sustain you through the journey, namely, the excitement of reducing your monthly mortgage payment by locking in a new lower interest rate. And, in truth, you need a high level of excitement to motivate you as you now begin to jump through many hoops en route to the finish line. There’s the gathering of massive amounts of personal documentation to support the new loan, the making of your credit information available to the bank, the poring over reams of disclosure statements, the seemingly endless signing of final papers with a notary, maybe even an appraisal of your home. Just when you think it surely has to be over, there’s something else to do that will take a couple hours of your evening after a hard day at work.

And so that’s where you need a mortgage broker to guide you through the process calmly and competently and give you the confidence that, yes, everything is going to work out. I can’t say enough about how admirably Lee and the others at the Adeline Mortgage Team demonstrated these qualities throughout the journey. They kept their eye on the calendar so that we didn’t lose the phenomenal interest rate. They kept the paperwork flowing back and forth, always aware of where we needed to be in the process to stay on track. When something in a disclosure or document worried me that I wasn’t actually going to get the great terms that I’d been promised, Lee was always there the next morning with an email or phone call to explain the numbers and assure me that all was well.

It really was such a positive experience to work with Adeline Mortgage Team. They’re so efficient, organized, positive, and friendly – true guides through the refinance saga. You really do get the sense that they are a true team! I feel like refinancing my house and knocking almost $500 off of my monthly mortgage payment was a big accomplishment in 2021, and I’m glad I used this team to do it.

Joanne X.

We recently got refinancing done through Julia at General Mortgage. Not only she got me a good rate, her service was truly commendable. I have previously dealt with some of the major banks in getting mortgages, but the way Julia took care of us, explained each and every step so patiently that I was impressed. Her patience, knowledge of the market and the deals she gets make her one of the best in the market. I highly recommend Julia.

ellen

Jean is a very responsible person, she is so patient and responding to our needs quickly. She is trustworthy and reliable, very detailed and made best choices for us based on our situation. Very good agent who is not only focusing on profiting from her clients but what’s the best thing to do for them! I already recommended her to many of my friends and coworkers, and will continue doing this! Thanks for her excellent work!

Adi R.

I had the pleasure of working with General Mortgage Corp for financing our first home and they did not disappoint. April - our loan liaison and loan officer was super helpful in getting us the best interest rate and closing the house within the promised time. She was very prompt and did due diligence at every step. Their portal and website is also very secure and they use docusign for signing a lot of the documents. Will definitely use them again in future!

Janice C.

The agent is a delicate and detail oriented person. Always following up things closely and is very patient. The agent helped us locked with a good mortgage rate, our case was closed timely and smoothly. I'm pleased to work with her and would like to recommend her to others.

Jay X.

Loan Agent Yan Jin is the ultimate loan officer professional for your firm. Great communications from beginning to end. Very competitive rates, terms and product choices. She Saved me a ton of money on a recent refi. Handled the application and the many loan conditions needed, with ease and very timely manner. Kept me informed all along the way. She speaks fluent Mandarin for those who need it. Give her a pay raise !!!!

Hong X.

I strong recommend John as your loan agent. My loans were very complicated, but John was able to lock good rate for me. The whole process was very smooth, no hassle.

Kun Q.

Daisy helped me refinance my condo. She was very patient and knowledgeable, always put my interest first and gave me good advice and recommendations.