Garland Engineering Department - Garland, Texas

Introduction to Garland Engineering Department

The Garland Engineering Department, nestled within the heart of Garland, Texas, is a pivotal hub for the city's infrastructure development and management. Situated at the Municipal Building on Main Street, this department plays a crucial role in ensuring the safety, functionality, and aesthetic appeal of Garland's public infrastructure. This comprehensive article delves into the services, location, characteristics, and practical information about the Garland Engineering Department, providing an in-depth understanding of this vital city department.

Main Services

• Capital Improvement Projects (CIP): The department oversees CIPs, which are public works projects aimed at improving Garland's infrastructure. These projects can range from road construction and repair to water and wastewater system upgrades.
• Stormwater Management: The department is responsible for managing and maintaining Garland's stormwater system. This includes designing, constructing, and maintaining drainage infrastructure to protect lives, property, and the environment from flooding.
• Drainage Improvement District: The department manages the city's Drainage Improvement District, which is responsible for financing and constructing drainage improvements in Garland.
• Utility Customer Service: The department provides utilities customer service, assisting residents and businesses with water, sewer, and stormwater utility-related inquiries and issues.
• Elevation Certificates: The department issues elevation certificates, which document the elevation data of a property relative to the ground level. These certificates are often required by lenders and insurance companies when a property is located in a Special Flood Hazard Area.
• Flood-Prone Property Buyout Program: The department manages Garland's Flood-Prone Property Buyout Program, which aims to reduce flood risk by purchasing and demolishing properties that are frequently flooded.

Location and Access

The Garland Engineering Department is conveniently located at the Municipal Building, situated at 800 Main Street, Garland, TX 75040, United States. The building is located in the heart of Garland's central business district, making it easily accessible from major thoroughfares such as Interstate 635 and President George Bush Turnpike.

For those using public transportation, the department is close to several DART Light Rail and GoLink bus stops. Parking is available in the Municipal Building's lot, with designated spaces for persons with disabilities. The building itself is wheelchair-accessible, with automatic doors and elevators.

Featured Characteristics

• Professional Staff: The department boasts a team of highly skilled and experienced professionals, including engineers, technicians, and support staff, dedicated to serving the needs of Garland's residents and businesses.
• State-of-the-Art Technology: The department uses advanced software and technology to design, plan, and manage infrastructure projects. This includes Geographic Information Systems (GIS) for mapping and analysis, and Building Information Modeling (BIM) for 3D design and construction.
• Sustainability Focus: The department is committed to sustainable and environmentally responsible practices. This includes designing infrastructure to minimize environmental impact, conserve resources, and support Garland's green initiatives.

Practical Information

• Contact Information: The department can be reached by phone at 972-205-2170. Alternatively, you can contact them via email through the department's website.
• Operating Hours: The department's business hours are Monday through Friday, 8:00 AM to 5:00 PM. However, these hours may be subject to change, so it's always a good idea to check the website or call ahead.
• Website Services: The department's website offers several online services, including a department directory, the ability to sign in, and E-Assist, which allows residents to report issues and request services online.

Positive Aspects from Reviews

With an average rating of 5/5 from one review on Google My Business, the Garland Engineering Department is highly regarded by its users. The review praises the department's professionalism, efficiency, and helpfulness, stating that they "went above and beyond" to assist with a drainage issue. This positive feedback is a testament to the department's commitment to providing excellent service to Garland's residents and businesses.