Green Valley Special Utility District - Marion, Texas

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 605 FM465, Marion, TX 78124, United States.
Phone: 8309142330.
Website: gvsud.org
Specialties: Water utility company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards.
Opinions: This company has 379 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of Green Valley Special Utility District

Green Valley Special Utility District 605 FM465, Marion, TX 78124, United States

☎️8309142330

⏰ Open Hours of Green Valley Special Utility District

Monday: 8 am–5 pm
Tuesday: 8 am–5 pm
Wednesday: 8 am–5 pm
Thursday: 8 am–5 pm
Friday: 8 am–5 pm
Saturday: Closed
Sunday: Closed

Green Valley Special Utility District: Your Reliable Water Utility Partner

The Green Valley Special Utility District is a vital provider of water services to the residents of Marion, Texas. Located at 605 FM465, Marion, TX 78124, United States, this utility district has been serving the community for years, ensuring that its customers have access to clean and reliable water. In this article, we will delve into the main services offered by Green Valley Special Utility District, its location and access, featured characteristics, practical information, and what customers have to say about their experience with the company.

Main Services

Water utility services: Green Valley Special Utility District provides water supply to its customers, ensuring that they have access to clean and safe drinking water.
Water meter reading: The district is responsible for reading water meters and billing customers for their usage.
Water quality monitoring: Green Valley Special Utility District monitors the quality of its water supply to ensure that it meets or exceeds all applicable standards.
Emergency services: The district has a team of trained professionals who can respond to emergency situations, such as water main breaks or other issues that may affect the water supply.
Customer service: Green Valley Special Utility District has a dedicated customer service team that is available to assist customers with any questions or concerns they may have.

Location and Access

Green Valley Special Utility District is located at 605 FM465, Marion, TX 78124, United States. The district's office is easily accessible by car, and there is a wheelchair-accessible car park available for customers who require assistance. The entrance to the office is also wheelchair-accessible, making it convenient for customers with mobility issues.

The district's location is convenient for residents of Marion and surrounding areas, with easy access to major highways and roads. Customers can also take advantage of public transportation options, such as buses and trains, to get to the district's office.

Featured Characteristics

Wheelchair-accessible facilities: Green Valley Special Utility District has made a concerted effort to ensure that its facilities are accessible to customers with mobility issues.
Credit card acceptance: The district accepts major credit cards, including Visa, Mastercard, and American Express, making it convenient for customers to pay their bills.
Reliable services: Green Valley Special Utility District has a proven track record of providing reliable water services to its customers.
Expert technicians: The district's technicians are trained and experienced in providing water services, ensuring that customers receive high-quality service.
Customer-centric approach: Green Valley Special Utility District takes a customer-centric approach, working closely with customers to ensure that their needs are met.

Practical Information

Office hours: Green Valley Special Utility District's office is open Monday through Friday from 8:00 a.m. to 5:00 p.m.
Phone number: Customers can contact the district's office by phone at 830-914-2330.
Website: The district's website is gvsud.org, where customers can find more information about its services and policies.
Payment options: Customers can pay their bills online or by mail, or in person at the district's office.
Bill payment due dates: Bills are due on the 1st of each month, and late payments may incur a fee.

Customer Reviews

Green Valley Special Utility District has received an average rating of 4.6/5 stars on Google My Business, based on 379 reviews. Some of the positive aspects mentioned in customer reviews include:

* Gina Cherry, a customer who had a larger-than-usual bill, praised the district's customer service, saying, "Gina Cherry with Green Valley SUD was so kind and helpful with my larger than usual bill. She was able to schedule a data check same day of call."
* Another customer, who wished to remain anonymous, praised the district's emergency services, saying, "I had a water main break in my house and the technician came out the same day and fixed it. The service was fast and efficient."
* A customer who had a question about their bill, praised the district's customer service, saying, "The customer service representative was very helpful and answered all my questions. They explained everything clearly and helped me resolve my issue."

Overall, Green Valley Special Utility District has a reputation for providing reliable and customer-centric water services to its customers. With its wheelchair-accessible facilities, credit card acceptance, and expert technicians, the district is well-equipped to meet the needs of its customers.

👍 Reviews of Green Valley Special Utility District

Green Valley Special Utility District - Marion, Texas

geri H.

5/5

Gina Cherry with Green Valley SUD was so kind and helpful with my larger than usual bill. She was able to schedule a data check same day of call. The tech went out and checked my meter then called me to explain what he was seeing. It's amazing that a simple leak in the toilet could get so costly. I promptly got it repaired and Green Valley is working with me on a leak adjustment. I give them 5 stars and so thankful that I'm in their district.

DyChaundra S.

5/5

Jeanette is fantastic. She really took the time and care to make sure I got my see I started. I was having trouble with the login portion and she walked me though with very detailed information. I appreciate her attention to detail and patience she has with her customers. Very please with the service I’ve received this far with Green Valley.

Ajay B.

5/5

I want to take a moment to recognize the outstanding service I received from Gina C at GVSUD. From the moment I reached out, she demonstrated remarkable professionalism and a genuine willingness to help.

Gina C took the time to listen to my concerns and provided clear, concise solutions that addressed my issues effectively. Her knowledge of the services offered by GVSUD was impressive, and she communicated everything in a friendly and approachable manner.

What truly stood out was her commitment to ensuring I was satisfied with the outcome. Gina C followed up to make sure everything was resolved to my satisfaction, which is a testament to her dedication to customer service.

It's rare to encounter someone who not only excels in their role but also makes the customer feel valued. Thank you, Gina C, for making my experience so positive! GVSUD is lucky to have you on the team.

Emily C.

5/5

I had an amazing experience with this company! From the very beginning, Celeste was incredibly helpful. She answered the phone when I first called and guided me through every step of the process. She quickly emailed me the application and responded within minutes once I replied. Her communication and support were outstanding—from the initial inquiry all the way through to handling the deposit. If I could give more than five stars, I absolutely would. Thank you, Celeste, for making everything so smooth and stress-free!

Steve A.

5/5

I have had service from GVSUD for three years now and I have to say they are a terrific Utility Service Company. Rates are good, and their service and attention to detail is outstanding. When I signed up I dealt with Gina and now that I am moving and terminating service soon, Gina was right there to assist and walk me through the details. Super friendly and professional. All handled without much effort on my part in a matter of minutes. If you have the option in your area to connect with GVSUD I give them my total unconditional referral. They also are on top of it when there is any type of disturbance, weather, lightening etc that may affect the service delivery and email, text etc. with status and updates. Great utility provider. I will miss them.

Nicole L. M.

5/5

Our family has had such a wonderful experience with GVSUD. You can definitely tell that they are there FOR the customer. Gina Cherry has been my point of contact while transferring utilities when purchasing our home. Gina is prompt, knowledgeable and always ready to help and walk us through the process. She was always encouraging and has the best attitude.

Amy L.

5/5

Setting up service with Green Valley Special Utility District was one of the easiest parts of my move, and that’s all thanks to Gina! From the very beginning, she was amazing—quick to respond, incredibly helpful, and always professional and kind. She walked me through the entire process, making everything simple and stress-free during an otherwise hectic time. I’m so grateful for her help and would absolutely recommend GVSUD to anyone needing service—especially if you get the chance to work with Gina!

Maria C.

5/5

Mrs. Gina Cherry responded to my voicemail rather quickly and sent me simple-quick instructions in order to process my request. She responded to my follow-up emails as well on the same day. With my hectic schedule, i truly appreciate her professionalism, politeness and rapid assistance.

Charlene G.

5/5

Jeanette L was so amazing and gave us the highest quality starboard of customer service! She answered all our questions politely and professionally. She also answered additional questions we had unrelated to utilities and she really took her time to help us understand everything. We were not only pleased with her service, but also with how quickly our new service transaction took. VERY SATISFIED!

michael G.

5/5

Just recently located my parents here to Texas and we had to turn on there utilities in there new home. I had the opportunity to work with Gina Cherry who is a member of the Green Valley Utility team, and she made the whole process a breeze. Her help and guidance was absolutely amazing and she made the entire process of getting utilities activated a great experience. She communicated well, and provided great guidance. Mrs. Cherry is the epitome of what great customer service looks like. Job well done!

Diane H.

5/5

My Water Bill quadruple from what I usually pay in the last several months and my habits did not change. Called CS and they said it was probably a leak. The AWESOME Gina Cherry emailed me a little later after my call had ended and let me know from the Live feeds she could tell it was a leak and gave me instructions on how to see if it was one of my toilets. Sure enough it was, and I was only able to figure out where the leak was coming from because Gina took the time to email me with the suggestion of where to start. OUTSTANDING CUSTOMER SERVICE! Few people go the extra mile now in days! KUDOS GINA!!!

Tatiana P.

5/5

I had such a positive & productive experience with Green Valley setting up my water/sewer service. I’m a first time homeowner & new to Texas & they made the process simple! A big thank you as well as a shout out to Gina! I’m on the road driving across country with spotty service trying to set up my new house utilities & she was soo kind and flexible with my schedule. We seamlessly got everything taken care of in the end & I’m equipped with all the knowledge and resources I need. I’m move in ready & thanks to a pleasant interaction, I am looking forward to working with them in my new home!

Dennis H.

5/5

I received outstanding service from Jeanette L at GVSUD. She was so helpful, efficient, and kind. She handled the process, which I was thinking was going to take some significant time and follow-up on my part, in a matter of minutes and was so concise and clear in her instructions on what I needed to do to make the process go smoothly it was awesome.