Alliance Bankcard Services - City of Industry, California

Alliance Bankcard Services: A Comprehensive Overview

For individuals and businesses seeking expert financial consulting and robust payment processing solutions, Alliance Bankcard Services stands as a reliable partner. Located at 13300 Crossroads Pkwy N #400, City of Industry, CA 91746, United States, this organization provides a range of services designed to streamline financial operations and enhance profitability. The company, operating under the umbrella of ABS International, LLC (goabsi.com), offers a tailored approach to card processing, focusing on both merchant acquiring and cardholder services. They distinguish themselves through a commitment to personalized attention and a deep understanding of the complexities inherent in modern payment ecosystems.

Contact Information: Phone: 8005036222. Website: goabsi.com.

Specialties and Services: Alliance Bankcard Services specializes in acting as a financial consultant, guiding clients through the intricacies of merchant services. Their core offerings encompass:

• Merchant Account Setup: They facilitate the acquisition of merchant accounts suitable for diverse business models, including e-commerce, retail, and mobile commerce.
• Payment Gateway Integration: Seamless integration with leading payment gateways is a key strength, ensuring smooth and secure transactions.
• Cardholder Statement Management: Optimized cardholder statements contribute to improved customer satisfaction and reduced disputes.
• Chargeback Management: Proactive chargeback management strategies minimize losses and maintain healthy processing ratios.
• Fraud Prevention: Robust fraud prevention tools and protocols safeguard businesses from fraudulent activity.
• Reporting and Analytics: Comprehensive reporting and analytics provide valuable insights into transaction data, enabling informed business decisions.

Accessibility Features: Alliance Bankcard Services prioritizes inclusivity. The facility is equipped with features such as a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet, demonstrating a commitment to accommodating individuals with mobility challenges. Additionally, toilet facilities are available.

Client Feedback and Reputation: As of today, Alliance Bankcard Services has garnered 26 reviews on Google My Business, averaging a rating of 3 out of 5 stars. While the average rating reflects areas for potential improvement, the volume of reviews suggests a significant customer base. Customers have highlighted both positive experiences regarding responsiveness and service quality, alongside concerns regarding processing times and account management. It’s advisable to review the specific feedback to gain a nuanced understanding of the client experience.

Operational Details: Alliance Bankcard Services operates as a division of ABS International, LLC. This structure allows them to leverage a broader network and resources, enhancing their capacity to serve a wider range of clients. The company’s geographical focus is primarily the United States, though they may cater to international clients depending on specific service offerings. They are heavily invested in maintaining compliance with industry regulations, including PCI DSS standards, ensuring the security and integrity of client data.

Why Choose Alliance Bankcard Services Several key factors contribute to the company’s appeal. Their financial consultant role distinguishes them from purely transactional providers; they offer strategic advice alongside processing solutions. The accessibility features signal a commitment to customer comfort and inclusivity. Furthermore, the company’s emphasis on fraud prevention and chargeback management provides valuable protection against financial risk. Ultimately, Alliance Bankcard Services aims to be a trusted partner, facilitating seamless and secure transactions while supporting the long-term success of its clients. Their dedication to providing personalized service and comprehensive solutions positions them as a viable option for businesses seeking to optimize their payment processing capabilities.

Further Information: For a more in-depth understanding of Alliance Bankcard Services’ offerings and capabilities, we encourage prospective clients to visit their website at goabsi.com. Directly contacting the company via phone at 8005036222 will also provide an opportunity to discuss specific requirements and receive tailored guidance. The Google My Business listing offers a wealth of client testimonials and additional details regarding the company’s services and location.

👍 Reviews of Alliance Bankcard Services

Drew H.

1/5

Absolutely avoid these people. They will sign you up, tell you there arent hidden fees and of course there are. They told me they would refund me months ago, and still no refund. Be very very careful about doing any business with them. Send a complaint to BBB to get them to respond to you.

UPDATE: I haven't had any business with this company in at least 4 years, and they just charged me another 195. For what?! This is insane! AVOID THEM AT ALL COSTS!

Wenlin L.

5/5

The customer service agent David Tun is awesome. He is very patient and knowledgeable. After failed all the attempts to fix the transaction machine he delivered a new machine in person to my office. I was surprised by this outstanding service. I will highly recommend this agent.

Bilei D.

5/5

We have used Alliance since last year. My sales person was Derek Miao. Because I didn’t have any experience with how to set up a credit card machine and account with merchant service, I was worried about making mistakes. Derek was always patient, listened to any questions I had, and gave me very quick and effective answers. He followed up with us through the entire process. I felt that he is very reliable. I would definitely recommend him to any business owner!

Kriphora I.

1/5

VERY bad service. NEVER USE THIS COMPANY!!!!! While we still paying the monthly fee, they suppose help us with how to do the PCI compliance; however the lady told me if I know how to speak English, I can contact PCI directly to figure out how to do it. She is not welling to help AT ALL!! Until now, I finally knew Elavon took our account back 2 years ago and Alliance is not taking care our account anymore. They didn't tell me when things happened and still keep charging our monthly fee! Now, they are not willing to refund me back even they didn't do anything and not in charge of our account! A VERY DISHONEST COMPANY!

Wen F. W.

4/5

Been with Alliance for 4 years now, and just want to praise
James for being a wonderful contact for our services. He is courteous,
punctual, and most importantly professional. Last month my mom received a
unlawful charge back from a first time customers. Talk to James to
provide him detail and original sign copy of receipt. End result is, he
is able to get our money back safe and sound. This is not the first time
we run into trouble and might not be the last. But I just want to praise James
for always taking care of us.

Zentech L.

1/5

The salesperson offered lower rates with the same processing company, and said there would be no penalty fees, or if there were he'd take care of it. Well, $1500 in penalty fees and a year later, the company and the salesperson deny any responsibility. We're stuck in the contract, and if we cancel, that's another $1500! Horrible business ethics! Do not trust them!

Update: So after the agreement was terminated, they charged us $795 per machine for not returning within two weeks of the terminate date, which we were never advised of. The total damage for working with Alliance Bankcard totals to $3090. Please use better judgement, they will cheat you.

Ruiqi L.

5/5

I have been processing with Alliance Bankcard for couple years now, their services to us has been top-notch. We've been working with Alan since day one. He always provides us extensive service to make sure we get our money. They also got 24/7 customer support team where we can call for service after hour. Call and ask for Alan, He will be sure to take care of your business. Peace

jacobus L.

5/5

We have a restaurant in Rowland Height and we use Alliance since 2012. Luke was my sales person at Alliance. He was always nice, responsive and available. He would promptly answer any questions we had. He followed up with us through the entire process. Luke is professional, courteous, patient, friendly and efficient. I would definitely recommend him to any business owner! No matter what time I call asking for help, they are always there. Actually when I signed up, Luke explained all the fees clearly. Compare to the other merchant services such as WF,BOA, they are the BEST!!!