IMC Charleston - Charleston, South Carolina

Ric

Our large community has been managed by IMC for 9 years and we have watched them grow professionally and in size. Our current community manager, John Wong, and his assistant Tanya are exceptional partners with our Board of Directors. We have completed dozens of improvement projects and community events with IMC assistance. Our property is well maintained and our neighbors treated fair and equally, but held to a standard. The office staff is always welcoming and helpful when I call or go to the office. I couldn’t imagine better service.

Jordan D.

Have had the pleasure of working with IMC a few times now, they are awesome. Dillon Furtick is great and will go above and beyond for those he works with. Very pleased with how all of IMC conducts themselves, and would hire them in an instant. They just care!

alan S.

Imc Charleston is a great property manager that I’ve had the luck and privilege and honor to work with over the last two years. Our property managers have been extremely cooperative with me as the president of the HOA and consider ourselves very lucky to be able to work with them. Definitely five stars without a doubt.

Mallory E.

Jessica Turner showed a complete lack of compassion today. I called her, understandably upset, after discovering that the landscaping company had completely destroyed the front garden I started while my son was in the NICU. That garden was deeply meaningful to me, and it was just about to bloom for the first time. If I didn’t have my son one day, I knew I’d at least have those flowers, a living reminder of what we survived together.

When I asked why I’m paying $450 a month only to have something so personal and important ripped out, she coldly responded, “That’s the price you pay for communal living.” I was then told it was my fault for not having a sign out requesting that the garden be left alone, even though there’s nothing in the bylines stating that’s required.

As I began to cry, I asked if she was being serious, and she sarcastically replied, “No, I’m fake.”

Not a single apology. Not one attempt at a solution. Just blame, sarcasm, and a complete lack of empathy.

Beth R.

As the president of the Greystone Homeowners Association, our prior IMC property manager was not responsive to our community's needs. After conversations with Tyler, the general manager, we were assigned Dillon Furtick. Within a 6-week period, Dillon has been able to get us organized and quickly completing a rather lengthy "to do" list. He exhibits a high level of motivation, clear communication style and true commitment to outstanding customer service. On behalf of the board, I would like to commend IMC for this new hire. Dillon exemplifies a true property manager professional.

madison ?.

Dillon is great! He will answer your emails and phone calls and is always a great help when sorting out things that come up when being part of an HOA. He is also very kind while doing it. At other proper management companies they would never answer my phone calls or get back to me when I left a voice mail.

mark G.

Derrika, she has been so helpful over the years. I know she cares by her level of communication style, follow up, and actually addresses me by name versus by an account number like a previous company would do. Thank you for being exceptional and patient with my many questions.

JoLyn B.

Denise Infinger is our IMC Property Manager at Mariner’s Cay. I can’t say enough good things about her and the way she performs her work. Denise is dedicated, caring and diligent in supporting the Board and the community. She goes above and beyond what we ask of her and makes an important contribution to our community everyday. Best of all, she does it all with a smile. As a Board member who works closely with Denise, I can truly say she has become an integral and highly valued member of our Mariner’s Cay family.