Jim Pomposelli - Citibank - Chicago, Illinois

Elise N.

I worked with Jim for a loan purchasing my first condo. He made everything so incredibly smooth. He was always available to talk on the phone and answer all of my millions of questions. Buying a condo for the first time is scary, but Jim made sure I felt comfortable every step of the way. He also made sure I received a first time homeowner grant (which was a great help and a nice surprise!). After closing, he even sent me a nice bottle of Champagne to celebrate. If you’re looking for a lender, go with Jim! You won’t be sorry!!:)

Lauren S.

Jim was extremely helpful in my fiancé and I's first home buying process!! He was thorough in his explanations, quick in his responses, and made sure we were prepared for anything that may arise throughout this rollercoaster.

Thanks to Jim's help we were able to get approved for a loan, and are now cozy in our new home, celebrating with some champagne (another big thanks to Jim for the bottle!!).

Lori K.

We had an amazing experience working with Jim as our mortgage lender. From start to finish, he was incredibly responsive, always available to answer our questions and guide us through the process. Jim helped us secure the best rate possible and made what could have been a stressful process feel smooth and manageable. He was a pleasure to work with, and we would absolutely choose him again for any future mortgage needs. Highly recommended!

Cecily S.

Working with Jim was wonderful! He was incredibly helpful and supportive throughout the entire mortgage process. He was always very responsive and answered every question I had in a nonjudgemental manner. He explained everything in detail and always sent loan estimates for each property I was interested in very quickly. I always felt like I could reach out to him, whether it was email, text, or phone call, and he is very easygoing so the process never felt stressful! Jim was always able to express care, patience, and understanding over email and phone calls, which can be hard to do especially with information that can be confusing for someone taking a loan out for the first time -- so I really enjoyed my experience working with Jim. He also recommended an excellent insurance agent that we used, and that was also very helpful in the home buying process! Additionally, he always sent reminders about submitting documents or followed-up on important deadlines, which was incredibly helpful since the process can be overwhelming. However, working with Jim was so smooth that it never felt overwhelming at all.

Jim is always willing to help troubleshoot any issues and never made me feel like my questions were trivial. I cannot recommend Jim highly enough! I couldn't imagine going through the loan process without Jim, and I am incredibly grateful to have his support throughout my mortage process. I will definitely work with Jim again in the future -- he is phenomenal!

Winnie I.

We found Jim through google reviews and thank God we did. He was exemplary, punctual and very knowledgeable. He made the tedious home buying process so easy and smooth. We were on a tight closing schedule and he made sure we met every deadline; he also made sure we got the best rates. I can’t say enough good things about Jim. He is the best of the best. You won’t regret using him in your home buying process.

Maggie O.

I had the pleasure of working with Jim for my recent home loan, and I can't recommend him enough! From start to finish, the entire process was seamless. Jim took the time to explain each step in detail and answered all of my questions, making me feel comfortable and confident throughout. He was always available, responsive, and proactive, ensuring there were no surprises. I truly felt like a valued client and that my needs were a priority. If you're looking for a reliable, knowledgeable, and personable mortgage lender, Jim is the one to call!

Rohaja S.

EXCEPTIONAL SERVICE AND SUPPORT

We recently had the pleasure of working with Jim Pomposelli during the mortgage process for purchasing an apartment, and we cannot recommend him highly enough. From the very beginning, Jim made the often daunting task of securing a loan feel straightforward and stress-free, especially for us, who are from abroad and are new to this market.
Jim was not only knowledgeable and professional but also incredibly patient in explaining every step of the process, again, for those who are from abroad and have English as a second language, he made it very easy for us. He took the time to understand our financial situation and tailored options to meet our specific needs. What truly stood out to us was how responsive and accessible he was, answering our countless questions with clear, thoughtful explanations.
Thanks to his expertise and dedication, we were able to secure the best possible loan for our new home, and we felt supported throughout the entire journey. We are so grateful for the exceptional service and the genuine care he provided. If you're looking for a banker who is not only skilled but also committed to making your home-buying experience as seamless as possible, Jim Pomposelli is the one to trust!
Thank you again, Jim!

Rohan K.

Jim was amazing to work with. We had a complex financial situation and he handled it extremely well. We are in our dream home all thanks to Jim. Any other mortgage loan consultant would not have made it happen. Then following the loan, he helped us re-cast after we sold our old home. In that process, he was truly a customer champion as he ensured our fees stayed minimal. Finally, Jim is always available via text - he made our complex situation feel simple. Thank you Jim!