Paul Masse Chevrolet South, INC. - Wakefield, Rhode Island

Address: 399 Main St, Wakefield, RI 02879, United States.
Phone: 4015154904.
Website: paulmassewakefield.com
Specialties: Chevrolet dealer, Electric motor vehicle dealer.
Other points of interest: Delivery, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Oil change, Repair services, Debit cards, NFC mobile payments.
Opinions: This company has 457 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of Paul Masse Chevrolet South, INC.

Paul Masse Chevrolet South, INC. 399 Main St, Wakefield, RI 02879, United States

☎️4015154904

⏰ Open Hours of Paul Masse Chevrolet South, INC.

Monday: 8 am–7 pm
Tuesday: 8 am–7 pm
Wednesday: 8 am–7 pm
Thursday: 8 am–7 pm
Friday: 8 am–6 pm
Saturday: 8 am–5 pm
Sunday: Closed

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Paul Masse Chevrolet South, INC. stands as a prominent establishment within the automotive sector, particularly recognized for its comprehensive dealership services focusing on Chevrolet vehicles and emerging electric motor vehicles (EVs). Located at 399 Main St, Wakefield, RI 02879, USA, the dealership offers a wide array of services catering to diverse customer needs. The company can be contacted via telephone at 401-515-4904, and further information can be explored on their official website, paulmassewakefield.com.

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Core Business Operations and Specialties

At the heart of Paul Masse Chevrolet South, INC.'s operations lies its expertise as a dedicated Chevrolet dealer, providing customers with access to a full spectrum of Chevrolet models, from compact cars to robust trucks and SUVs. This dealership in Wakefield, Rhode Island, positions itself as a one-stop solution for all Chevrolet-related inquiries and acquisitions. Expanding on its traditional strengths, the business has adapted to the evolving automotive landscape by becoming an electric motor vehicle dealer. This signifies a commitment to embracing sustainable transportation solutions, offering customers guidance and access to EV technology within the Chevrolet lineup.

The dealership's service department is a key component of its offerings, providing essential automotive maintenance and repair services. Among the notable services highlighted are oil changes and comprehensive repair services, ensuring that both new and used vehicle owners receive ongoing care to maintain their vehicles' performance and reliability. This service-oriented approach reinforces the dealership's role not just as a seller of vehicles, but as a long-term partner for customers seeking automotive solutions.

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Customer Experience and Facilities

Paul Masse Chevrolet South, INC. places a strong emphasis on customer convenience and accessibility. The dealership is designed with features that enhance the shopping and service experience. Prospective buyers and customers seeking in-store shopping can explore the extensive inventory firsthand. Furthermore, the facility offers delivery services, providing a convenient option for customers who prefer not to visit the dealership in person.

Recognizing the importance of accommodating all customers, the dealership ensures its premises are fully accessible. Key facilities include a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to serving individuals with mobility challenges and ensuring an inclusive environment for everyone. These accessibility features are crucial aspects of modern dealership design, reflecting a customer-centric philosophy.

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Payment Options and Location Advantages

In today's diverse marketplace, offering flexible payment methods is essential for customer satisfaction. Paul Masse Chevrolet South, INC. caters to this need by accepting debit cards and enabling NFC mobile payments. This modern approach simplifies the purchasing process, allowing customers to complete transactions conveniently and securely, aligning with contemporary consumer expectations.

Wakefield, RI, serves as a strategic location for the dealership. Situated on Main Street, a likely high-traffic area, the dealership benefits from excellent visibility and accessibility within the community. Wakefield's position within Rhode Island places it within a reasonable driving distance of surrounding areas, making it a viable option for a wide range of customers seeking automotive services or vehicle purchases.

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Customer Feedback and Reputation

The reputation of Paul Masse Chevrolet South, INC. is significantly bolstered by customer feedback. The dealership maintains an active presence on Google My Business, where it has accumulated a substantial number of reviews. Specifically, it boasts 457 reviews from customers who have experienced its services firsthand. This high volume of reviews indicates that the dealership actively engages with its customer base and is a prominent establishment within the local community.

The aggregate feedback reflects positively on the dealership, evidenced by its impressive average rating of 4.7 out of 5 stars. Such a high average suggests a consistent level of customer satisfaction across various aspects of their interaction, including vehicle selection, service quality, staff interactions, and overall dealership operations. Achieving and maintaining this rating requires a steadfast commitment to excellence in all customer touchpoints. It signals to potential customers that the dealership has a proven track record of delivering a satisfactory experience.

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Relevant Information for Potential Customers

For individuals in search of a Chevrolet dealership in the Wakefield, RI area, Paul Masse Chevrolet South, INC. presents a comprehensive solution. Potential buyers looking for conventional gasoline-powered Chevrolet models or those interested in the latest electric vehicles will find a knowledgeable source of information and available inventory. The dealership's expertise in Chevrolet vehicles positions it as a reliable choice for those seeking specific makes and models within this brand.

Customers prioritizing in-store shopping can benefit from examining the vehicles up close, asking detailed questions of the sales staff, and experiencing the dealership environment firsthand. For those unable or unwilling to visit the Wakefield location, the delivery service offers a convenient alternative, allowing them to acquire a vehicle without the need for physical presence.

Individuals seeking automotive services should consider Paul Masse Chevrolet South, INC.'s offerings, which include essential maintenance tasks like oil changes and more complex repair services. The dealership's focus on service, combined with its convenient location and modern payment options (accepting debit cards and NFC mobile payments), contributes to a streamlined customer experience. Furthermore, the dealership's commitment to accessibility, including wheelchair-accessible facilities, ensures that service and shopping are attainable for all customers. For anyone considering a vehicle purchase, maintenance, or repair within the Wakefield area, Paul Masse Chevrolet South, INC. represents a well-regarded and thoroughly recommended option.

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"summary": "Paul Masse Chevrolet South, INC. is a highly-rated Chevrolet and EV dealership in Wakefield, RI, offering comprehensive services, accessibility features, and customer-friendly options.",
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👍 Reviews of Paul Masse Chevrolet South, INC.

Paul Masse Chevrolet South, INC. - Wakefield, Rhode Island

Robert W.

5/5

Every time I come here the staff are always very kind and helpful, especially when answering questions honestly about my truck and the maintenance. I drive about 30min past Balise Chevy to come to Paul Masse for the superior service. Today was a great example of their customer service, I made an appointment online and although there was confusion on the confirmation of the appointment, the representive fit me in for service. Then he explained that they didn't plan on washing the vehicle due to the rain (but they would wash it anyway if I wanted, I didn't) and answered my questions honestly about recommonded service. The parking lot is cramped but they work around it. The waiting room is nice with complimentary coffee, wifi, chairs/tables and plenty of outlets to keep your devices charged while waiting. This is a much more comfortable and profesional atmosphere than other Chevy service centers.

Domenic V. I.

5/5

I’d like to take this moment to recognize the exceptional service I consistently receive at Paul Masse. Krystal Manzi, once again, provided outstanding, courteous, and professional service. Her warm and inviting personality truly makes every visit a pleasant experience, and I always look forward to seeing her. She creates an atmosphere where I feel welcomed and like part of the Masse family.

Additionally, I’d like to give special mention to Pete, the mechanic, who provided friendly, professional service with my Enclave. He made himself available, responded quickly to all my questions, and addressed my concerns with care and expertise. I truly appreciate the dedication and commitment from both Krystal and Pete. Keep up the great work!

Sharde’ V.

5/5

Fantastic! This is my second lease from Paul Masse South and each time has been an enjoyable experience. From Sales to Service, I can expect to be heard and understood every time. This is imperative, as car shopping can be stressful for me. I would like to personally thank Brandon (Sales), Cameron (Financing) and the rest of the team for their time and expertise.

Todd S.

3/5

Service department has been great to work with, one issue resolved, still waiting on the second issue to be fixed. Was kind of disappointed that I had to physically point out a noise issue, when I had given direction on how to duplicate it. So now I have to make another trip to the dealership once parts and everything is arranged. Great people to work with so hoping to get everything resolved soon

Melissa S.

5/5

I had a great experience last week purchasing my new Equinox. Paul took his time explaining everything to me and was very knowledgeable and friendly.
Thank you for making it smooth and easy!

Justin G.

1/5

i brought my car in because it was leaking oil. They said my warrenty was void because of a supercharger on the car and would not work on the car. When i went to pick up the car i checked the oil it was not not full and since it was leaking oil i asked if they could add some. The manager said my ride home was short and it would be fine. I wanted the oil full for my drive home but he made me buy 1 quart for 18$ and fill it myself even though i paid 350 for 2 hours of just diagnostic. I thought that was strange but the car was not fit to drive and he should of advised me to have it towed instead of telling me it was ok to drive it home. In short the guy was cheap , rude and told me to drive my car when it should not have been, hopefully no damage was done because i know he isnt going to do anything about it, and i would have to pay for his mistake myself.

Amber P.

5/5

Helpful, knowledgeable, friendly staff. They helped me through the process of purchasing a new vechile step by step. I got one on one care. They were not pushy. Wonderful experience 10/10 would definitely recommend!

Harry A.

5/5

Definitely the most painless new vehicle purchase we’ve ever have ever made.Our salesman Brandon made the whole process smooth as silk. The entire staff was very friendly, knowledgable and eager to help in every way. We would highly recommend Paul Masse Chevrolet South to all of our friends.