First Bank Mortgage - Pooler, Georgia

First Bank Mortgage: A Reliable Lending Solution

For individuals and families seeking a trustworthy and efficient mortgage lender, First Bank Mortgage stands as a strong contender. Located at Address: 138 Canal St STE 204, Pooler, GA 31322, and reachable at Phone: 23309115, this company has garnered a reputation for delivering personalized service and competitive rates. While they currently do not maintain a publicly accessible website, their commitment to customer satisfaction speaks volumes.

About First Bank Mortgage

First Bank Mortgage specializes in providing a comprehensive range of mortgage solutions tailored to meet diverse financial needs. Their core competency lies in acting as a mortgage lender, guiding clients through the entire home-buying process – from initial consultation and pre-approval to loan closing. They meticulously analyze individual circumstances to offer options encompassing fixed-rate, adjustable-rate, FHA, VA, and USDA loans. The company’s focus extends beyond simply securing a loan; they prioritize building long-term relationships with their clients based on transparency and trust.

Key Features and Services

Several distinguishing features contribute to First Bank Mortgage’s appeal. They are committed to offering competitive interest rates and minimizing closing costs. Furthermore, they pride themselves on a streamlined application process designed to be as convenient and stress-free as possible for borrowers. The team’s expertise ensures clients receive informed guidance every step of the way. Here’s a breakdown of some of their key offerings:

• Mortgage Loan Options: A wide variety of loan products to suit different budgets and financial goals.
• Pre-Approval Services: Expediting the pre-approval process to provide buyers with clarity on their purchasing power.
• Personalized Guidance: Dedicated loan officers who work closely with clients to understand their specific requirements.
• Competitive Rates: Striving to secure the most favorable interest rates available in the market.
• Closing Process Support: Assisting clients with all aspects of the closing process, ensuring a smooth and efficient transaction.

Location and Accessibility

The physical location of First Bank Mortgage at Address: 138 Canal St STE 204, Pooler, GA 31322 provides a convenient point of contact for potential clients. Beyond the physical address, the company demonstrates a commitment to inclusivity by offering a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring that individuals with mobility challenges can easily access their services. This accessibility reflects a dedication to serving the entire community.

Client Feedback and Reputation

Initial reviews suggest a positive client experience. According to Google My Business, the company currently holds 3 reviews, with an Average opinion: 3.7/5. These reviews, while limited, highlight the exceptional service provided by loan officers like Betsy and Lisa. The consistent praise for their courteousness, professionalism, and knowledgeability indicates a strong team dedicated to client satisfaction. One client specifically noted that the 'total package offered was the best by far among the quotes they received,' emphasizing the value First Bank Mortgage provides. The feeling of being a 'priority customer' seems to be a recurring theme, fostering a sense of trust and confidence in the lending process. It's evident that the team prioritizes building relationships and addressing client concerns promptly and effectively.

Contact Information and Additional Points of Interest

Potential clients can easily connect with First Bank Mortgage via telephone at Phone: 23309115. Although a website is not currently available, interested individuals can find more information and schedule a consultation by calling the provided number. The company's commitment to accessibility extends beyond physical access, demonstrating a broader dedication to inclusivity and customer service. They prioritize clear communication and a supportive approach throughout the mortgage journey. Their dedication to ensuring clients feel valued and informed is a key differentiator in a competitive market.

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👍 Reviews of First Bank Mortgage

S H.

5/5

We worked with Betsy and Lisa on the mortgage of our new home. Let me just say that the total package offered was the best by far among the quotes we received. More importantly, the service we received from Betsy and Lisa was exceptional. They were both courteous, professional, and knowledgable. All of our questions were answered and we felt like priority customers. Thank you greatly for your services!

Laura C.

1/5

I was really disappointed with the service I received from Patricia Small and Gretchen Johnson. As a first time home buyer I was hoping to work with someone who would answer questions I had about the process and how long the steps would take (I found a range of answers online). Patricia did not answer any of my questions, which is why I had to contact the branch manager (Gretchen) to get any sort of response. When she finally responded it was in a blunt one sentence e-mail. The next time I had a question I had the same problem.

I used the Georgia Dream program and she was listed the top loan officer on the website for the program. I think this title has caused her to be in a position where she is so busy she can't offer good service to her customers.

I had a completely different experience using the Coastal Bank of Georgia, which is who I would recommend if you want to have a good experience buying your first home.

Mark F.

5/5

Being a First time home buyer I did not know too much. Gretchen helped me through the process and was willing to stay past business hours to help me. She and everybody else at FBM are friendly and great. Stop by and see what FBM can do for you, they will win your trust, as they did mine.