Phoenix Mortgage Specialists, Inc. - Douglasville, Georgia

Phoenix Mortgage Specialists, Inc.: A Comprehensive Overview

Phoenix Mortgage Specialists, Inc., located at 3400 Chapel Hill Rd #216, Douglasville, GA 30135, United States, stands out as a reliable mortgage broker with a strong focus on customer service. The company's address and phone number are easily accessible, ensuring potential clients can reach out without hesitation. With their website, they provide additional information and services, making it a one-stop-shop for mortgage needs.

Key Features and Services

• Specialties: As a mortgage broker, Phoenix Mortgage Specialists excel in connecting clients with various lenders to find the best mortgage options tailored to individual needs.
• Experienced Professionals: The team, including Lucius Mack, known for his exceptional guidance and problem-solving skills, ensures a smooth transaction process.
• Accessibility: The office is wheelchair-accessible, featuring a car park and entrance designed to accommodate all visitors.

Customer Insights and Reputation

Customer Reviews: With an impressive average rating of 5/5 based on 6 reviews on Google My Business, Phoenix Mortgage Specialists has garnered a stellar reputation. Clients praise the company for its flexibility and commitment to meeting clients' needs, even when unexpected changes occur during the escrow period.

For instance, one satisfied client highly recommends the team for their ability to guide through unforeseen changes, ensuring timely closure of the deal. Such testimonials underscore the company's dedication to client satisfaction and expert advice.

Information for Potential Clients

What to Expect: When considering Phoenix Mortgage Specialists, potential clients can anticipate a meticulous and supportive experience. The company's wheelchair accessibility ensures that everyone feels welcome and accommodated. The availability of a phone number makes it easy to get in touch for consultations or inquiries.

• For those looking to buy a new home or refinance, Phoenix Mortgage Specialists offers tailored solutions and expert advice to navigate the often complex mortgage landscape.
• Their flexible approach and expertise in guiding clients through unexpected changes during the home buying process highlight their commitment to customer success.
• It's recommended to schedule a meeting with Lucius Mack or another representative to discuss your specific mortgage needs in detail.

Location and Accessibility

Located in Douglasville, GA, Phoenix Mortgage Specialists is conveniently situated for those in the Atlanta metropolitan area. Their wheelchair-accessible facilities demonstrate a commitment to inclusivity, making it easy for all clients to visit and get the personalized service they deserve.

👍 Reviews of Phoenix Mortgage Specialists, Inc.

Damien B.

5/5

I worked with Lucius Mack on a new home purchase. My circumstances changed in the middle of the escrow period, but he was able to provide guidance on the steps needed to ensure we were still able to close in a timely fashion. He and his team got the job done and I highly recommend them for all of your mortgage/refinance needs.

Yashica H.

5/5

Donovan Brooks-Mack is Awesome. He has a calm while you are going through this process that is unmatched. Very attentive, personable, and hard at work for his clients. I'm so glad that Phoenix Mortgage Specialist was there for my husband and I because this was an unbelievable journey. By the way, the Owner, Luscious is by far the best I've had doing this journey of mortgage shopping. When he say we'll get it done. That's what he means. And his team exudes the same qualities. Thank you Donovan for EVERYTHING!!!!!

The P.

5/5

Mr. Mack is genius. Mrs. Deb and his team treats their clients like family. Lucius always gets the deal done. He is straight to the point, honest, trustworthy, and right on time. If you or your family are looking to purchase or refinance a home I encourage you to give Phoenix Mortgage Specialist a call right away.

Winston B.

5/5

Phoenix Mortgage are a great group of people to work with. I'm a first time home buyer and I worked with Donovan. He was very helpful and he made sure that I understood everything throughout the entire process. I would recommend Phoenix Mortgage Specialist to anyone.

Maximilian K.

5/5

Lucius is a hard working, veteran of the mortgage industry. He goes above and beyond to always answer any questions you may have. 10/10 times i would recommend working with him.

Tremayne H.

5/5