RE/MAX Town & Country, The Ailion Team - Marietta, Georgia

Haley K.

I rented from a landlord who used this group to manage the property. There were many instances where we tried to get in contact with the group for regular and emergency situations and the group is difficult to get in contact with. As a tenant you can imagine the types of emergencies we may have dealt with such as a major plumbing issue in which we couldn’t use toilets or showers in addition to a leak in the roof that caused water damage in our bedroom ceiling. When we tried to contact the group to communicate any issues, we had to try many times to actually get someone to answer and when they did answer, it felt like they would forget about us because we’d have to reach out repeatedly to get them to follow through and do something about it. If we did not have family in the area and another place to go to while our toilet and shower were inoperable, we would’ve been without these facilities for a whole weekend on the group’s watch. I do not recommend renting from this company and was not pleased with the customer service we received. I do not feel like I can trust this group and it is one of the reasons why I terminated my lease.

Mayur M.

I like working with The Ailion Team. They are extremely knowledgeable about their work. In other words, their accuracy and effectiveness of work make them unique in the Real Estate market. I got to work primarily with Bruce, and I had really great experiences working with Bruce and his team. They are extremely great providing all the support, assistance, guidance, and help to their clients.

I was a first time investor, and I was looking for a tenant to rent my house. I found out about the Ailion Team who does really great work, so I contacted them. Bruce who is really friendly, knowledgeable about their work, and understand the customer needs came to see my house personally. He spent enough time to look around my house and to discuss and understand what kind of tenant and how much rent I was looking to get. He explained to me about their work, real estate market, their services and fees, and etc. He also suggested me to fix and renovate certain things at my house to get a tenant quicker and faster. I was feeling pretty confident after meeting him.

As he promised me to list my house online for rental with in a day or two, the next day the pictures of my house were captured, and the same day evening my house was listed online with beautiful pictures for rental. I was really happy that Bruce took just a day after meeting him to list my online. My house was started viewing by people online, and people also started to visit my house.

As Bruce explained to me in the beginning about how many days usually it takes to find a good tenant, they took around same time to find the tenant for my house. They checked the tenant’s background, credit score and history, and etc. They also completed the paper work and documents such as Lease of the property, Addendums, and etc pretty quicker. The entire process of working Bruce and his team was so smooth and efficient. They also work really hard and spend good amount of time to help their clients even after hours. They also response to the phone calls, text messages, and emails after hours and weekend. They are really customer friendly.

I was looking for help and assistance even after the transaction was completed with them. Bruce even provided his services and helped me out to get things done with no fees charged. Bruce spent quiet amount of time to get thing done for me. Thank you Bruce for being so nice and kind. You really work good and help your clients all ways possible.

I would definitely recommend Ailion Team to be your real estate agent if you are looking to buy, sell, or rent a property. It would be easy for tenants too to contact Ailion Team for renting a property as they get really great properties to work on.

I am really thankful to Bruce and his team for their amazing work and customer service.

Brynn G.

Had a great experience working with the Ailion Team to purchase our first home in Atlanta. Plan to work with them more in the future for sure!

They took the time to answer all of our questions, and accommodated us in submitting multiple offers. Super impressed with Bruce's knowledge of the market at a high level and incredibly detailed information. They were able to assist in a quick close and helped us secure a home in a very competitive market (early 2022).

We were super grateful that they helped us see so many properties and submit competitive offers, but not too aggressive for our budget. We will definitely work with them again in the future.

Stone G.

The Ailion Team was fantastic! Bruce is who we primarily worked with and embodies the word professional in every sense. I am from a Real Estate background as my Dad has been involved in both commercial and residential real estate and my Grandpa did Residential Real Estate his whole career and served as President of the National Association of Realtors. Through him and my Father we were able to find Bruce and understand that he would be the best man for the job.

To give a little context my wife and I were moving to Atlanta and each of us had never spent more than a day here. We were very excited to be moving across the country from UT but very nervous about not knowing anything about the market, areas, communities, safety, etc. along with the fact that we are recent college grads and first time home buyers.

After talking with Bruce, however we started to feel better and like it was possible we could actually get something even in this crazy market. We flew out and Bruce spent two full days with us (10 hours each day) showing us 20+ homes and not making us feel rushed or pressured in the least bit. He was very thorough in putting together cost analyses of the different homes and helping us to stay informed about what a good offer would be. It was great to see that someone who has clients WAY bigger in terms of purchasing power was so willing to take the time to work with us to buy our first home and #1 choice. With his help we were able to get that #1 choice and feel confident in the appraisal of the property as we had heard many horror stories of appraisals gone wrong.

Overall, I was blown away by the service we received and can't emphasize enough the incredible patience they had with us as well as the amount of knowledge they have of the area. Bruce probably knows more about each street in Atlanta than I know about anything and truly steps up to the plate for his clients.

Kevin H.

Adam from The Ailion Team helped my wife and me purchase our new home. He has helped my family with multiple real estate transactions over the last 7 years and was a fantastic help to us from start to finish. When we began our journey he sat down with us to get an idea of what we were looking for and from that point on was available by email, text, or phone call in a very timely manner. I would not describe us as the easiest clients, but Adam always helped keep us focused. Due to his commitment and diligence, even working from Greece while on vacation, we completed the purchase of first home. We were delighted with the service we were provided and would fully recommend Adam and The Ailion Team to anyone who needs real estate assistance.

Ajit A.

As a struggling out-of-state landlord, I was having a lot of trouble with my rental property. I was frustrated and didn't know what to do. Then, by luck, I met Bruce and Robin from the RE/MAX Ailion team. They were attentive, responsive, and fairly priced property managers who were extremely knowledgeable about their market. They quickly solved my problems and got my rental property back on track.

Not only did they successfully manage my original rental property, but we ended up closing on two more single-family homes and a duplex, all of which they manage to this day. I highly recommend them for your real estate needs.

Brian K. P. A. E.

My wife and I had the immense pleasure of working with Adam Ailion. We had started searching for a home early 2022, which if anyone who was looking at that time knew how crazy and unstable the market was. Several times my wife and I were looking to settle on a overpriced home at the top end of our range that was not what we were looking for, but Adam time and again talked us out of it. He could have easily allowed us to settle, collect his commission, and be done with us. Instead, Adam stuck it out with us for over a year!

If that wasn't enough, I would have thought we were his only clients (knowing very well we were not). He is extremely timely on his responses and understands the urgency that comes with a fast paced market. Adam does not simply look at the listing, he digs very deep into the surrounding area, history of the house, potential pitfalls. We knew all the potential issues of any property before we walked in!

Lastly, and only for the sake of brevity, Adam is an incredibly calming person. Emotions are high and it can become easy to get frustrated/anxious/defeated. Adam had a great way of defusing that. In short, he went above and beyond what a real estate agent needed to do or to be.

THANK YOU ADAM!

Sully M.

We have been renting a property managed by the Ailion team for a few months now. They are responsive, friendly, they handle issues with the property quickly and effectively. The showing, leasing, and move-in process were all seamless and they were very accommodating. Looking forward to continuing to work with these folks and enjoying our lovely home.