PMI Georgia - Tyrone, Georgia

Sarah G.

My husband is Christian, and after their terrible response to his review and as he cannot share a reply to their response, I will update to their response here as I too feel it was a bad experience. I will add a photo of the original email we got. Their reply calls us wrong and states they apologized IMMEDIATELY upon noticing the error, but as you can see, THEY are wrong. They say they offered us multiple solutions, but their mistake has changed our lives, and they say offering us to rent it at a significantly higher rate, rent something else, or refunding us was multiple solutions. Any human can understand those are not helpful solutions, and require 0 effort from the company. When we sought to see if we could get help legally, the blamed US saying we should have known the price was inaccurate. Those actions ARE what show no remorse. Their reply to this review also even proves the lack of remorse by their condescension in putting quotes around our "attorney" and seeing this situation as simple "frustration and inconvenience." We no longer have jobs and no longer have our own apartment because, in THEIR words on the phone, it is OFFICIAL and we can start the moving process and set up utilities. We understand mistakes happen, but the one who makes it should be at the loss to fix it. We never expected the LANDLORD to accept a price that doesn't cover their costs, we hoped PMI would realize how grave of an error this really was and put their money on the line as the company that caused 100% of the problems. That is the why we feel they didn't do anything to make it right. We did nothing wrong in any way, and are still somehow being called wrong by PMI. How exactly does that show remorse?

Joyce C.

I cannot express how Janat has been more than helpful with our move. She willingly worked after hours to ensure our family had a place to live and our move was as comfortable and easy as possible. Our family is so thankful that she is attentive to not only the owners of the residential property but to us as renters as well. Thank you Janat for your help. We are so thankful!

Nancy B.

pmi Georgia is the standard of what a property management should be. They responded quickly and got me through the application process with ease. I particularly enjoyed working with Hector. He was incredibly helpful and professional.

David S. J.

My experience with PMI has been absurd. As a Realtor, I brought one of their properties to my client's attention, and they loved it and were accepted and rented this home. However, I was not allowed to show the home, I was not allowed to do a move in inspection with my client, and I was not allowed access to fully represent my client through the signing of the lease. They were adamant about me referring my client to them but I refused as this was not in my clients best interest. I was continuously given the run around especially when it came to the broker compensation that was promised (they claimed to have sent the check to my office, only to find out a month later they sent it to the wrong brokerage in a completely different state and it had already been cashed. Not sure how they got this confused when they have my companies w9 and many emails with my information). They claimed to have reissued the check to the correct office, and it has currently been over 2 months (leased on 11/23/24, currently 02/06/25) and we have still not received it as they continue to give us the run around. Real estate agents beware.

*update as of 02/12/25 my broker has received compensation.

Jeanne A.

BEST PROPERTY MAINTENACE AROUND
I've been blown away by Home Pro Solutions and their maintenance team. AJ was very informative and made the decision making process easy. Carol kept me up to date on the progress of the work and took away my stress of making sure things were getting done. I can't recommend them and PMI Georgia enough!

Shaunta S.

Working with Ja’nat at PMI has been a great experience. Ja’nat is our portfolio manager and she does an excellent job with keeping us aware of what’s going on with our property. She communicates in a timely and very professional manner. She has gone out of her way to ensure our property is maintained well. Thank you Ja’nat and PMI.

Katie B.

I recently attended a property management conference with representatives from PMI Georgia, and I was thoroughly impressed by their extensive knowledge and expertise. Their insights and professionalism truly stood out - I recommend using them as a resource for your property management needs.

Kanisha

As new residents with PMI we are having a good experience. Hannah has been very professional, thorough and prompt with answering all of our questions.

Carol, has also been very prompt with all maintenance related inquiries.

We look forward to being long term tenants and potentially future buyers with PMI.