The Platform Urban Apartments - San Jose, California

Erica P.

I've been living here for about 2 years now and one of my favorite parts is the leasing office team. Michelle is very nice to me and has always made me feel welcomed. She always says hi to me and my dog LOVES her so they always say hi too! 🙂 Toni has also been amazing and has always helped me with any questions I had. They have always been so sweet and I will definitely miss them when I have to move out!

Krishna C.

I had a fantastic tour of the apartments and we were so impressed, we signed the lease the same day! Michelle was incredibly helpful throughout the entire process. She went above and beyond in showing us the different options and making sure we got the best possible deal.

Medha K.

I had an excellent experience with Irving, the leasing consultant. He was incredibly helpful, knowledgeable, and attentive throughout the entire process. He took the time to address all my questions and made the leasing experience smooth and stress-free. I truly appreciated his professionalism and friendly demeanor. Highly recommend working with him!

RizeChrisPy

I was helped by Michelle with my lease renewal process. She super friendly and personable and made the process extremely smooth. She explained everything thoroughly and made sure I received all important documents to my email and she took the time to look through my information on file and made sure everything was up to date! Overall, an excellent experience for any resident or future resident.

Rodolfo E.

Michelle the leasing manager has been so amazing. She recently started at this property and already you can see the change!
The property has undergone some amazing and fun changes!!! Michelle has set activities over the last few months. That has encouraged community and togetherness which is crucial coming out of COVID and being accustomed to being distanced from people.
I waited to write my review a few months after moving in because I wanted to make sure ti give a solid review.
Jose helped me with the move in process, I moved in August 31st 2023, and so far it’s been a great experience, jose was nice and kind and made sure all my questions were answered. He helped me get the apartment of my dreams. He made sure all my wants were in the place I was going to be living. I met Michelle and James a few months later, not knowing there was new management but already feeling the vibe. I had recently changed vehicles and requested a different parking space because my spot was hard to park due to the doors in my new car opening to wide, Michele and James were so nice and took my to find an ideal spot for my new vehicle.
I have had a few visits to the office and every time I visit, Michelle remembers me and makes sure to say hi. She is so nice and kind that she even remembers my dog and my dogs name. It’s so nice to live in a community that cares about their residents.
The picture is from their latest event! A doggy event with treats. Food and goodies! I give this complex my full recommendation, if not for how good the apartments are, but for the people that make this a community.

Amandeep A.

I've been living here for a while now, and honestly, it's been a great experience! Yes there are problems but which community is problem free. The staff is always trying to help out and fix the issues. So many things have improved since Toni and Jashika took over last year. To people giving bad reviews - Guys give them a break. They changed the cleaning service, increased security people around, conducting patio walks and so many more. The neighborhood has developed so much past year. So many new retail shops opened and the new park is so pretty. Honestly people should focus on the positives and I am happy to be a resident here.

Alfonso N.

My wife and I are very happy with our decision to move here, largely because of the exceptional management team led by Toni Razo. The office staff is incredibly professional while creating a welcoming atmosphere that truly feels like family.

Toni’s kindness, responsiveness, and empathy make living here an absolute pleasure. She consistently goes above and beyond to address residents’ needs and ensures any issues are resolved promptly. The property is always beautifully maintained, and it’s clear she takes great pride in fostering a supportive and well-kept community.

We sincerely hope Toni remains here for the duration of our time living at this property—her leadership and dedication make such a positive difference!
Alfonso Negrete

Gaurav B.

Choosing to live at Platform Urban Apartments felt like an obvious decision because of everything it has to offer.

We met Jashika at Platform Urban Apartments when we were looking to tour the property, and she made the whole experience so smooth and enjoyable. She gave detailed tour of the apartments, and explained everything clearly. She's such an easygoing and approachable person, which made it super comfortable to ask questions. Jashika was transparent about pricing and addressed all our concerns with patience and professionalism. She truly made a great impression of the apartments, and I'd highly recommend reaching out to her if you're considering this place!