Natasha H.
1/5
Terrible management even before they switched over from Crown Realty property management. From withholding your access to your trash utility that you pay for and don't get access to for 3 months and even off and on after that. Promising to give you a key so you could at least have access. No promises were kept. I had to resort to disposing of my trash elsewhere. Everyone else that I shared the apartment complex with left their trash outside because what choice did we have? It left us with a severe ant problem, which they knew about... Foundation is also slapped together. When it came to renewing my lease, it never happened, but I stayed until I couldn't take the poor management anymore. Extremely shady. On top of that, being charged $70 for a sewage fee every month when clearly there were plumbing issues and needing the water to be shut off every other month for maintenance, which I still have the letters as proof. Pretty sure I was being double charged. There was also a tenant that they continued to allow to live there even after cops were called several times for domestic violence and gun violence. Nothing was resolved even after I gave them police report information about the incidents and how unsafe I felt. I ultimately decided to vacate, and my issue now is being charged a late fee for the "utilities" I owed. I paid for the time spent there and have more than enough proof to prove my claims. On top of being wrongfully charged for a cleaning fee that was $175....I have video proof of the place being spotless as well. My holding deposit was also returned late, I might add. If I don't receive my full return immediately, I will have no choice but to leave this dispute to the court. I deserve so much compensation at this point for not only my money but also the emotional distress caused during my stay, but I guess it's my fault for being understanding and lenient? What I've learned from this experience is don't take disrespect and don't live at any property they are managing...
