Hopeway Realty Group Corporation - Pasadena, California

deborah C.

Joanne went above and beyond what most agents would do when it came to selling our small home. Joanne's experience, availability, attention to detail, and honesty are all the qualities we looked for in a realtor. My son and I co-owned a house that was not in an ideal location, so we knew it would be difficult to sell, but Joanne turned negatives into positives when marketing our house. Most importantly, she made us feel as if we were her only clients, while we knew that she was busy working with other clients as well. She answered our questions and concerns not just one time, but time and time again. She not only took the time to sit down and explain the process to us, but she also genuinely understood our situation and listened to what our needs and goals were in trying to sell this house. Our work with Joanne was filled with curve balls: one offer came in and was then rescinded, a second offer never really materialized, and several "we'll be in touch" possibilities fell by the wayside, as well. Finally, an offer came in that she knew would work, both intuitively and because she did her homework. She helped us stay calm and focused at a time when we were anything but either of those things. Her self-confidence went a long way in making us feel that all would end well, and it did. Her expertise in all aspects of the real estate industry was amazing. Joanne understands the buying, selling, and financing of homes at a level that was oftentimes amazing and truly invaluable. We would recommend her to any of our friends or family members without hesitation.

Sougata D.

Joanne Jen is a truly exceptional real estate agent, and we cannot recommend her highly enough. As first-time homebuyers ourselves, we were daunted by the challenges of navigating the complicated and ever-changing housing market. But with Joanne, we were in the best of hands. She proved to be an invaluable ally, providing us with expert guidance, resourcefulness, and a level of dedication that went above and beyond anything we could have imagined.

Joanne's commitment to her clients is second to none. She is passionate about helping people realize the dream of homeownership, and she approaches every challenge with a can-do attitude, a wealth of knowledge, and a tireless work ethic. No matter what obstacle arose, Joanne was always willing to go the extra mile to ensure that we had the support we needed to succeed.

From helping us navigate the complexities of securing the right loan to negotiating with sellers to find the perfect home, Joanne's insight and professionalism were invaluable at every turn. She was an excellent communicator, always keeping us informed and always making us feel like our voices were heard.

We truly cannot say enough good things about Joanne. If you're looking for a real estate agent who will make your first home buying experience an amazing one, Joanne is the person you want on your side. She is simply the best.

Teresa W.

Excellent service! Joanne is pleasant, calm, knowledgeable with market comps, extremely organized and helpful. Always 2 steps ahead. She helped us streamline home inspections, file appropriate paperwork with the city, paperwork with loan officer, and other home sale related appointments. She goes out of her way to get things done. Great communication skills. Quickly replies to my all texts and emails regardless of time. She works really hard for her clients. Couldn’t thank Joanne enough! Highly recommend!! (1870)

Andy K.

Joanne and the Hopeway Realty Group were great to work with, they did a fantastic job for us.

Our agent, Joanne, is attentive, responsible, and very knowledgeable. She puts her client’s needs above her own, she looks out for her customer’s best interest and is always available to answer questions and provide guidance. She helped us through each step of the process to ensure our transactions went easier and smoother.

With Joanne and her group’s help, we were able to close our house a week earlier and sold the house at asking price. We will definitely use Joanne and the Hopeway Realty Group again in the future and will refer anyone over that needs to buy or sell.

Andrew W.

We wanted to put up our house for rental, but it needed some work. We found Hopeway Realty through a friend's recommendation, and we couldn't have been happier with the results.

Joanne of Hopeway gave us an analysis of what work needed to be done and what was optional. She helped us find contractors, electricians, and other workers for kitchen remodeling, and other repairs in and around the house, giving us sound advice every step of the way. Joanne is wonderful to work with. She is knowledgeable, organized, responsive, and effective.

When the house was ready, Hopeway listed it on the market, and within four days, the house had been rented out, contract signed, with multiple offers above our asking price!

The results speak for themselves. Hopeway and Joanne have our highest recommendation!

Brett M.

Joanna at Hopeway Realty Group helped me out navigating the wild real estate market of the Los Angeles area. She was super patient and answered all my questions in regards to real estate market and any issues with a home in the buying process. She also served as my loan broker, so there was no dealing with a lender and an agent. I was working with another agent who got a little pushy and wanted me to buy more home than I could really afford. Joanna listened to me and was on my team when it came to getting what I wanted and needed in the housing climate that we are currently in.

Bo L.

Joanne is very easy to work with. For our refinance, Joanne got us a very good deal and she guided us through the whole process. She answered our questions with great patience.

We had a specific date to close the loan and Joanne helped us to went through the process very smoothly. Our loan has closed on time and we are very happy with her service.

Edward P.

Great experience with Joanne! Very attentive to details and wonderful to with with!