Sonoma Properties - Sonoma, California

Katrina W.

Just started moving in to our new rental home through Sonoma Properties today. Really looking forward to working with them as our management company because everyone in the office has been professional, competent, efficient, kind and friendly throughout the application and move-in process. Everything has been on time and exactly as expected, without exception. In a field with a harsh reputation, these guys stand out as exactly the kind of people you want to do business with. Highly recommend.

Margie D.

They are very nice and very responsive. Jennifer and her team were very professional in a down to earth manner that I appreciate. I would recommend.

Devesh P.

Sonoma Properties has been the best Property Management that we have experienced. We thoroughly enjoyed our communication with Marlena, Cameron, and Jennifer. Whenever we needed something or had an issue, they were there to accommodate our needs. Everything went smoothly in helping us find our first nest together. We thank you from the bottom of our hearts!

Emmeline M.

My boyfriend and I applied to a property outside of Sonoma through Sonoma Properties! While Sonoma Properties cleared our application and got our info to the homeowner, the homeowner took a while to decide who they were looking for and in the meantime Marlena helped us to find the perfect place for us. It was closer to town, close to the square, and perfectly within our budget!! I’m so grateful for everything they did for us and can’t recommend them enough!

jenny I.

I have sent many clients and friends to Jennifer and Brian and they have always been wonderful. I have worked for the Mayor of Sonoma for several years as well as business owners and they too have worked with Sonoma Properties at one time... Always a positive experience. I ONLY recommend SP for all your vacation or long term needs... I'm so happy they chose our town to set up shop! Cheers to Sonoma Properties for over 10 years of stellar customer service.

Meg

*DO NOT BOOK with this Property Management Company*
I know better than to book with a property management company but against my better judgement I did it anyway. The company tried to scam me out of $1000 on top of the predetermined agreement. When I questioned the monetary discrepancy Marlena at Sonoma Properties told me they were going to keep my money and not give me access to the property. The entire thing was an absolute abysmal experience. Whatever you do, steer clear of this company as it is a total scam.

Cyrena B.

Firstly, it took a full 4 weeks for our application to be processed. Toward the end of that time period, we received a call from George, who was initially handling our applications. He had a few questions clarifying that it would be me, my husband, and our daughter living in the house and also that we have a dog. He did not alert us to any issues and said he was waiting on a final answer from the owners who he believed were out of town. He then emailed us to say the owners wanted to meet. We responded immediately with available dates and times and proceeded to wait another 3 business days and a weekend for a reply. Then Jennifer unexpectedly took over. She called my husband to ask the same questions George had asked plus some seemingly odd and condescending questions about his education level and if we were aware of move-in costs stated in the listing i.e. 1st months rent and deposit + an additional $500 for the pet deposit. She was very unpleasant. The day we had finally set to meet the owners, Jennifer called us a few hours ahead to inform us the owners had decided to pass on our applications because “they found out through your social media that you have a dog” which she now claimed was not stated on our applications despite multiple correspondence about him. She also refused to provide copies of our applications, which are not accessible through their website once submitted, to confirm that claim.

I have never lied about our dog on a rental application. In fact, he’s an emotional support animal and I’m certain I attached his certification letter to our applications.

Overall, our experience with Sonoma Properties was extremely slow, insulting, and discriminatory. Happy to report our application was denied as this company is clearly not kind, caring, or competent, and were accepted later that day for a house we were excited about.

Luis A.

I just want to said how helpful and nice Marlena is from Sonoma Properties. She helped me find my new home
So Thankful...