Delta Star Management - Roseville, California

Address: 1677 Eureka Rd #101, Roseville, CA 95661, United States.
Phone: 9165365600.
Website: deltastarmanagement.com
Specialties: Property management company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 17 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of Delta Star Management

☎️9165365600

⏰ Open Hours of Delta Star Management

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: Closed
Sunday: Closed

Delta Star Management

Delta Star Management is a prominent property management company located at 1677 Eureka Rd #101, Roseville, CA 95661, United States. With a telephone number of 9165365600, this firm has established itself as a key player in the industry. Their website, deltastarmanagement.com, offers comprehensive information about their services and operations.

SPECIALTIES AND FEATURES

Specializing in property management, Delta Star Management offers a range of services including property maintenance, resident support, and owner communication. The company is committed to providing top-notch services, as evidenced by their wheelchair-accessible entrance and parking facilities, making their office easily accessible to all.

REVIEWS AND AVERAGE RATING

This reputable company has garnered a total of 17 reviews on Google My Business, with an impressive average rating of 3.6/5. Customers appreciate the efficient response to maintenance requests, the user-friendly resident portal, and the involvement of the owner in addressing property concerns.

However, some reviewers have noted that the deposit return process may be challenging, emphasizing the importance of undergoing a thorough move-out inspection to minimize additional charges. Despite this, the majority of reviews reflect a positive experience with Delta Star Management.

RECOMMENDED ACTION

For those seeking reliable and efficient property management services, Delta Star Management is a strong contender. Their commitment to accessibility, combined with their average 3.6/5 rating, speaks volumes about their dedication to customer satisfaction. To learn more about their services and how they can assist with your property management needs, we encourage you to visit their website at deltastarmanagement.com or contact them directly at 9165365600.

👍 Reviews of Delta Star Management

Delta Star Management - Roseville, California

Jared W.

3/5

The resident portal is nice and the maintenance request system was reliable. They responded quickly to requests and the owner himself was involved and responsive in multiple repairs and replacements. Only warning is don't expect to get your deposit back. You will need to hire professional services inside and out to get the place up to acceptable levels. Take them up on the move-out inspection (our schedule didn't allow for this) so they can point everything out that needs to be fixed. If they have to do any of it themselves, their charge will be extravagant.

Marie W.

1/5

Unprofessional employees and lack of transparency it appears they only want to collect application fees! Upon checking their site we located a property that fit the profile of what we were looking for. We made the decision to apply as the area is in high demand and it was just listed. We plan to move within the next 5 weeks but we are not local. So we needed to get the process going ASAP. There was nothing stating the property needed to be viewed onsite first. I called the next day to check status of application and was told I didn’t view the property in person yet so my application would not be processed! However you collected my application fee and nothing during my payment process required me to confirm I viewed the property. Doesn’t make much sense to me, however I mentioned we’d be in town next week and she stated I can call back in two days as they would be providing tours of the property starting that day for the first time. If possible I can view the property when I’m in town. So, I called back two days later and guess what they approved an application. When I asked for my fee to be reimbursed they said that they don’t normally do that even though they didn’t process my application. They didn’t offer to move it to another application or if I had any interest in other properties NOTHING! How can I not be led to believe you don’t just want to collect fees from applicants, if it’s not stated the requirement is to view the home before applying and you never suggested I look for an alternate property on the site to tour?
Suggest you state the actual requirements for applications to be processed on your website and be more transparent about the requirement to view the property onsite.

Never received a call back regarding my reimbursement request either. Just took $60 for nothing!

Wendy M.

5/5

Excellent management company that I have used for over 10 years. Manages several properties for me. Always organized and on top of my needs! Highly recommend!