Trilliant. - Pasadena, California

Address: 380 S Lake Ave #203, Pasadena, CA 91101.
Phone: 8003954889.

Specialties: Property management company.
Other points of interest: Online appointments, Onsite services, Wheelchair accessible parking lot.
Opinions: This company has 5 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of Trilliant.

☎️8003954889

⏰ Open Hours of Trilliant.

Monday: 9 AM–6 PM
Tuesday: 9 AM–6 PM
Wednesday: 9 AM–6 PM
Thursday: 9 AM–6 PM
Friday: 9 AM–3:30 PM
Saturday: Closed
Sunday: Closed

Trilliant is a property management company located at 380 S Lake Ave #203, Pasadena, CA 91101. For those looking to connect with them directly, they can be reached at 800-395-4889. Their professional services cater specifically to property management, which makes them a valuable resource for both property owners and tenants seeking reliable management solutions.

One of the key points of interest about Trilliant is their commitment to providing online appointments, which allows clients to schedule services conveniently from their devices. Additionally, they offer onsite services ensuring that any management needs, no matter how specific, can be addressed promptly and effectively. For accessibility, Trilliant boasts a wheelchair accessible parking lot, demonstrating their commitment to serving all potential clients.

When considering Trilliant, it's essential to note that they have garnered 5 reviews on Google My Business. The average opinion of their services is a respectable 3.4 out of 5. This average suggests a generally positive experience among their clients, though it also highlights the room for improvement in certain areas.

For someone searching for property management solutions, Trilliant presents several advantages. Their specialized focus on property management means they likely have a deep understanding of the industry's complexities, which can lead to more effective management of properties. Their location in Pasadena, California, places them in a highly desirable area for both managing properties and serving tenants in the region.

To make the most of your interaction with Trilliant, consider leveraging their online appointment booking system to streamline the scheduling process. Be sure to mention any specific needs you may have for onsite services to ensure they can cater to your requirements. Given their accessibility features, individuals or those with mobility concerns can appreciate the convenience of visiting their office with peace of mind.

While the average opinion reflects a mid-tier level of satisfaction, this doesn't necessarily dictate your experience. It's always beneficial to read individual reviews to get a clearer picture of what to expect. Moreover, the availability of wheelchair accessible parking is a significant plus for those considering their accessibility to clients with mobility issues.

👍 Reviews of Trilliant.

Ilana G.

5/5

Trilliant manages my HOA in Pasadena and they are AMAZING!!! Immediately after signing, they got a property condition assessment (which I don't think had ever been done previously), negotiated our contracts with vendors or switched vendors saving us literally tens of thousands of dollars a year, and started working on past-due maintenance. Now, we are caught up with all of our maintenance, our property looks great, and they are continually working around the clock to make sure the property stays beautiful and well kept! Highly highly recommend them! Best customer service you will find out there, seriously. Couldn't be happier we switched to them!

Danny G.

5/5

As a property owner I cannot say enough good things about Trilliant Property Management. They have helped me increase the rents on my units, keep all the paperwork in order, and are exceptional communicators. If you are looking for HOA management or like me looking for rental unit management you have found the right business to manage your needs.

Robin R.

5/5

Trilliant is AMAZING!! I am the president of an HOA and we had nothing but problems with our previous company. I didn't even realize all the things the other company didn't do until I saw what Trilliant did when they took over. Chris and Chris are very knowledgeable, dedicated, hands on, and really nice people. I would highly recommend them to any HOA. Our HOA has 6 members and we were working almost full time and within a very short time Trilliant organized us and addressed all of our issues. They are very different from most companies in LA, always reachable and wanting to help bring the building to the next level.

Lily B.

1/5

I would give them negative stars if I could. This leasing company is horrible. DO NOT RENT FROM THEM UNLESS YOU WANT TO BE STRESSED OUT THE WHOLE TIME LIVING THERE AND THEN HAVE THEM TAKE AN ENORMOUS AMOUNT FROM YOUR SECURITY DEPOSIT WHEN YOU MOVE OUT, EVEN THOUGH YOU LEAVE THE PLACE IN GREAT CONDITION. When my daughter and I first moved in the current leasing agent made a point to tell me "WE HAVE TAKEN PICTURES OF EVERYTHING SO WE WILL KNOW WHAT DAMAGES WERE THERE AND WHAT WEREN'T" so going into leasing our unit I was already stressed out and felt like I had to walk on egg shells around the place. Then a few months in they pruned the roses (okay) and my daughter who was currently receiving CHEMOTHERAPY would like to play in the front yard especially since we didn't go anywhere due to COVID, and when she was playing she kept getting cut by the pruned rose bushes, I removed a few of them because one cut could have led to an infection and that could have been fatal due to her undergoing chemotherapy.It was my fault for not asking first, but literally NO UNDERSTANDING BY TRILLIANT WHATSOEVER, THEY COULD CARELESS ABOUT MY 4 YEAR OLD DAUGHTER GOING THROUGH CHEMO, THEY ACTUALLY VERBALLY YELLED AT ME AND THE LEASING AGENT OF THE TIME THREATEND ME AND TOLD ME NOT TO LET IT HAPPEN AGAIN. If that wasn't bad enough they have now charged me close to $700 to replace the roses!!!! IM SORRY BUT WHAT, TRILLIANT IS A SCAMMER - SCAM #1. OH AND THEY INITIALLY SENT ME AN INVOICE FOR $75 STANDARD CLEANING AND THEN CHANGED IT TO $320 FOR PROFESSIONAL CLEANING ONCE I MOVED OUT BECAUSE I DIDNT LEAVE IT "MOVE IN" READY, NO WHERE WAS I TOLD IT HAD TO BE MOVE IN READY, I CLEANED THE PLACE OUT WELL, AND EVERY OTHER PLACE IVE LIVED AT HAVE CLEANED AFTER TENANTS MOVED OUT WITH NO CHARGE SO THATS WHAT I EXPECTED BUT NOPE. SCAM #2!!! AND THEN ON TOP OF THAT THEY CHARGED ME NEAR $600 FOR SOMEONE TO COME CLEAN THE DRIVEWAY AND FRONT PORCH OFF. ARE YOU KIDDIN ME?!!! SCAME #3!!! DO NOT RENT FROM THIS LEASING COMPANY UNLESS YOU WANT TO BE OVERCHARGED, STRESSED OUT AND HAVE YOUR MONEY TAKEN FROM YOU!!!!! YOU HAVE BEEN WARNED!!!!

JJ L. B.

1/5